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Vans & Minivans Hyundai Entourage Hyundai Entourage Steering Vibration
80 messages, Last post on Sep 27, 2008 at 3:51 PM
You are in the Hyundai Entourage Forum. Your Host is Karens
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Replying to: wlovett (Apr 17, 2007 6:31 pm) Your right about the dealer being unresponsive or in denial, and he is too far away to make it convenient to keep going in for such a minor, but still annoying problem, this is not how a BRAND NEW WORLD CLASS vehicle should act. Too bad Hyundai may loose its hard built improved reputation over tire, wheel or drivetrain vibration. And yes, my dealer calls me after each service to instruct me to leave excellent ratings when the factory surveys me, but often I dont get the factory survey. I have 17" alloy factory wheels with Michelin tires, my Hyundai Entourage's van build date is June 14 2006. |
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Sorry it took soo long to post. I now drive a new non-hyundai van..Hyundai purchased my van back last month after arbitration.Do the 3 times to dealer..Go thru arbitration...This is a Characteristic that Hyundai factory rep confimed here in Nv. So go thru BBB as your book says and have van looked at by Certified mechanic in your area,,,,Have proof other than your slips from dealer to prove that this cannot be fixed...or call California...but not customer service,,,go up up up..My battle is over and I am happy to say BYE BYE BYE..It took 4 months of aggrevation but like you all have said....When it happened at fast speeds, they balanced tires---then it would appear at lower speeds..I did research on other vehicles with shimmy or vibration and all other reported that after 2000-5000 miles after balance vibration would return.....that s what really scared me....I didnt want 10 yrs of vibrationg...& it vibrated chair, console rear seats,,,everything shook...So i can totally understand your posting & frustration....But I CAN SMILE AGAIN ! The flat spot in tires is a BS line & changing tires will not fix problem...It s an engineering defect as far as I am concerned...(a consumer) FYI Corporate told me that they did not have enough units out there to confirm vibration..So keep the fight & request to meet with factory rep & get with BBB asap..I will check back from time to time..so Mommy03 keep posting...
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Replying to: burnie (May 23, 2007 9:53 pm) I ended up buying a Sienna. |
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Replying to: roadrider (Mar 19, 2007 5:55 am) Additionally, our van has none of the transmission braking affect, wind noise, etc. that have been noted in these forums. If they get the braking vibration fixed, I hope to be golden for a while. Love it other than that. Can't beat what they give you for the price. Got our Limited with DVD for $26.9K.
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Replying to: jsrf (May 24, 2007 12:37 pm) Do it soon so the rotors don't wear unevenly. Take it easy on the brakes, at least, until you get that looked at.
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Replying to: jsrf (May 24, 2007 12:37 pm)
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Replying to: josm100 (May 25, 2007 8:32 am) |
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Replying to: ateixeira (May 25, 2007 6:47 am) Don't want to have to go through any lemon law disputes, as some other postings have indicated. I am a car guy from way back, so, I understand that the uneven torque can cause rotors to warp. I always check with a torque wrench, myself. The only thing I don't understand is how a new vehicle gets a warped rotor. Ours had 180 miles on it when we got it, as it sat on the lot for a few months before we bought it (The dealer cut us what I think is a good deal to get it off their inventory). Over the years, I have come up with the theory that any vehicle that has hot brake rotors hit with cold water risks warped rotors. I have noticed that after a car is taken through a car wash, the brakes develop a rotor shudder. Maybe it's just me, but that seems to be the case. Anyway, knock on wood, I have experienced none of the unresolved issues posted in these forums with my Entourage. With less than 600 miles on it, I got 22 mpg on a 100 mile trip, so even the mileage seems to be where it should be. Of course, I did it the old fashioned way by starting with a full tank, driving it, then refilling, and calculating the mpg myself. So far it has been a real pleasure to drive, and I am hoping that in the long run, it is a good vehicle.
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Replying to: jsrf (Jun 01, 2007 10:36 am) 
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Replying to: rhodesman (Jun 05, 2007 9:40 am) I saw Limiteds starting at $24,100 including freight. That doesn't include a moonroof, so add a grand. The DVD player and stuff added another couple. Still, loaded ones were around $28-29k. You cannot compare a loaded Entourage to a loaded Sienna because Toyota offers AWD, HIDs, laser cruise control, GPS Navigation, etc. Those are very pricey options that of course increase the price substantially. |
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