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Vans & Minivans Hyundai Entourage Hyundai Entourage Steering Vibration
80 messages, Last post on Sep 27, 2008 at 3:51 PM
You are in the Hyundai Entourage Forum. Your Host is Karens
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Replying to: mommy03 (Apr 04, 2007 11:21 am) I was able to find the Techincal Service Bulletin online. Go to http://www.hmaservice.com and register for an account. This site is open to the public, it has some really great information. Once logged on, go to Service Information, choose your Entourage model, go to the TSB tab, Chassis, choose 06-50-013. If you want, you can post your email address and I will send the service bulletin to you. My shimmy started at 65MPH and progressively worse at higher speeds. At 75-80MPH the steering wheel would shake, I could feel a vibration in the seat and the center console would vibrate. These appear to have stopped after using the Hunter wheel balancer.
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Replying to: wlovett (Apr 04, 2007 6:16 pm) Using the two phase balancer helped but I still feel a slight vibration. I fear the tires have a flat spot from sitting on the lot too long. I took it to the dealer for the 3rd time today. The agree there is a flat spot in the tires somewhere. They wanted me to drive it for 2000 more miles to see if the flat spot comes out. I did not agree, we are in the process of contacting the Regional Hyundai Rep. I would like the tires replaced. I will keep you posted on what they decide.
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Replying to: wlovett (Apr 11, 2007 1:01 pm)
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Replying to: mommy03 (Apr 11, 2007 3:28 pm) By the way, how much better did the dynamic balancing improve your vibration problem?
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Replying to: mommy03 (Apr 11, 2007 5:07 pm) Its hard to tell how many tires are affected. The dynamic balancing helped quite a bit. The steering wheel would shimmy back and forth before the dynamic balancer. After the dynamic balancer its more of slight vibration throughout the entire van, still noticable but better than before. I think Hyundai is going to point fingers at the tire manufacturer, Hanook in my case, and expect them to fix it. Waiting to hear back from Hyundai right now.
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Replying to: wlovett (Apr 12, 2007 3:57 pm) So the dealer replaced my Hankook's with the Kumho's. Unfortuantly this did not help. The vibration is still there, especially at 75mph. By having the same issue with the Hankook's and Kumho's I am wondering if the issue is not with the tires but something else. So now we are back talking with the Regional Hyundai Representative......
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Replying to: wlovett (Apr 17, 2007 6:31 pm) Your right about the dealer being unresponsive or in denial, and he is too far away to make it convenient to keep going in for such a minor, but still annoying problem, this is not how a BRAND NEW WORLD CLASS vehicle should act. Too bad Hyundai may loose its hard built improved reputation over tire, wheel or drivetrain vibration. And yes, my dealer calls me after each service to instruct me to leave excellent ratings when the factory surveys me, but often I dont get the factory survey. I have 17" alloy factory wheels with Michelin tires, my Hyundai Entourage's van build date is June 14 2006. |
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Sorry it took soo long to post. I now drive a new non-hyundai van..Hyundai purchased my van back last month after arbitration.Do the 3 times to dealer..Go thru arbitration...This is a Characteristic that Hyundai factory rep confimed here in Nv. So go thru BBB as your book says and have van looked at by Certified mechanic in your area,,,,Have proof other than your slips from dealer to prove that this cannot be fixed...or call California...but not customer service,,,go up up up..My battle is over and I am happy to say BYE BYE BYE..It took 4 months of aggrevation but like you all have said....When it happened at fast speeds, they balanced tires---then it would appear at lower speeds..I did research on other vehicles with shimmy or vibration and all other reported that after 2000-5000 miles after balance vibration would return.....that s what really scared me....I didnt want 10 yrs of vibrationg...& it vibrated chair, console rear seats,,,everything shook...So i can totally understand your posting & frustration....But I CAN SMILE AGAIN ! The flat spot in tires is a BS line & changing tires will not fix problem...It s an engineering defect as far as I am concerned...(a consumer) FYI Corporate told me that they did not have enough units out there to confirm vibration..So keep the fight & request to meet with factory rep & get with BBB asap..I will check back from time to time..so Mommy03 keep posting...
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Replying to: burnie (May 23, 2007 9:53 pm) I ended up buying a Sienna. |
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Replying to: roadrider (Mar 19, 2007 5:55 am) Additionally, our van has none of the transmission braking affect, wind noise, etc. that have been noted in these forums. If they get the braking vibration fixed, I hope to be golden for a while. Love it other than that. Can't beat what they give you for the price. Got our Limited with DVD for $26.9K.
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