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Vans & Minivans Hyundai Entourage Hyundai Entourage Steering Vibration
80 messages, Last post on Sep 27, 2008 at 3:51 PM
You are in the Hyundai Entourage Forum. Your Host is Karens
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Replying to: burnie (Mar 29, 2007 7:56 pm) I think they should reimburse you for the replacement value of the van at the time it started having the problem. In other words, it would be reasonable for them to replace it with a 6 month old demo if yours was a bit used when the problem started occuring. You can get a new SE for $24 grand, so keep that in mind. Prices are probably lower now than they were when you bought it. That doesn't help you much because I doubt you want another one... |
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Just curious, but have you seen any uneven tire wear where it looks like areas have been scalloped out? It would generally appear on either the inside or outer aspects of the tire, and would be noticeable to the touch if you ran your hand around the perimeter of the tire. Sort of like areas were lower than others. Years ago my son forgot to fully tighten up some suspension parts on his Karmann Ghia, and it ruined the tire due to excessive scalloping. He ignored the vibration (arghhh). I just discovered this forum as I will soon need to replace an 10 year old Dodge Caravan, and was considering the Entourage. I think I may wait a while until this is all worked out though. Maybe till the 08's are released? 
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Replying to: 07carshopper (Mar 31, 2007 8:08 pm) It seems my problem exists when the car is cold. When we first get in the car, it rides roughly for the first few miles (a couple of minutes), then it seems to smooth out. Does anyone have any idea why this might happen? I thought it was an issue of speed, but it seems to be an issue of the car being cold. Since it goes away, after a few miles, does that mean it's not a serious problem? I just hate the thought of taking it back to the dealer because I know they won't know what to do with it. |
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| Just to add to the database of information, my Entourage Limited was built 6/06 and was delivered to the dealer I bought it from on 10/06. Fortunately mine has had none of the problems others have incurred, and has been virtually problem-free for almost 5,000 miles and several highway trips. I am having to have one tire pressure sensor/transmitter replaced, and the passenger-side power sliding door occaisionally will not latch the first time the door is closed. | |
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Replying to: wlovett (Mar 20, 2007 7:32 am) So I scheduled another appointment for today. They found a Hyundai Technical Service Bulletin posted, # 06-50-013. This relates to an earlier post in this forum about using a special tire balancer. The technical bulletin states a two-plane dynamic wheel balancer is needed to correct the issue. Hyundai recommends the Hunter GSP 9700, which is a two-plane wheel balancer. My dealer found a local repair shop that has one and performed the balance today. The balancer found 3 of my tires off balance that were not detected using the standard balancer last week. It appears to have fixed the issue, though I want to drive it for a week before making the final decision.
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Replying to: wlovett (Apr 03, 2007 7:18 pm) Can you share their name? They deserve the credit. |
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Replying to: wlovett (Apr 03, 2007 7:18 pm)
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Replying to: mommy03 (Apr 04, 2007 11:21 am) I was able to find the Techincal Service Bulletin online. Go to http://www.hmaservice.com and register for an account. This site is open to the public, it has some really great information. Once logged on, go to Service Information, choose your Entourage model, go to the TSB tab, Chassis, choose 06-50-013. If you want, you can post your email address and I will send the service bulletin to you. My shimmy started at 65MPH and progressively worse at higher speeds. At 75-80MPH the steering wheel would shake, I could feel a vibration in the seat and the center console would vibrate. These appear to have stopped after using the Hunter wheel balancer.
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Replying to: wlovett (Apr 04, 2007 6:16 pm) Using the two phase balancer helped but I still feel a slight vibration. I fear the tires have a flat spot from sitting on the lot too long. I took it to the dealer for the 3rd time today. The agree there is a flat spot in the tires somewhere. They wanted me to drive it for 2000 more miles to see if the flat spot comes out. I did not agree, we are in the process of contacting the Regional Hyundai Rep. I would like the tires replaced. I will keep you posted on what they decide.
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