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Hyundai Entourage Steering Vibration

80 messages,  Last post on Sep 27, 2008 at 3:51 PM

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What is this discussion about? Hyundai Entourage, Van


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#4 of 80
Re: Steering wheel vibration [hrngffcr] by burnie
Jan 17, 2007 (8:53 am)
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Replying to: hrngffcr (Aug 06, 2006 2:10 pm)

yes it did...I m dealing with this issue for 3 weeks..they changed tires, and axle ..still feel it...2007 Entourage...
#5 of 80
Shimmy Continues by burnie
Jan 13, 2007 (8:02 pm)
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My new Entourage has been at Planet Hyundai since Mon..it s Saturday...they replaced tires...Still shimmies...They think that it s a bad AXLE......How much can go wrong with a BRAND NEW VEHICLE???????????
They want to replace axle with Factory Rep from Hyundai s axle ..he only has 1000 miles on his axle...HELLO I wanted a NEW CAR...not a new car with used parts on it....I will pray that they will take this back...I am 8 months pregnant..THIS is the last thing I need to worry about
#6 of 80
Re: Shimmy Continues [burnie] by typer_801
Feb 07, 2007 (1:02 pm)
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Replying to: burnie (Jan 13, 2007 8:02 pm)

Same shimmey problem identified on the Sedona forums. Most were fixed with rebalanced of wheels/tires, but some had problems with a defective brake switch. On those were tires weren't the issue, the replacement of hte brake switch solved the problem. Worth asking your service advisor to look into, if they still haven't solved it...
#7 of 80
Re: Shimmy Continues [typer_801] by mommy03
Feb 27, 2007 (4:02 am)
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Replying to: typer_801 (Feb 07, 2007 1:02 pm)

I just bought a new Entourage last week. It has a couple of issues. First the remote for the automatic side doors seems to work intermittently. The dealer started to take the car apart to try and figure it out, but when I objected to not getting my car back for the weekend, they called corporate who told them to simply give me a new remote because that one was probably defective. So they have to order me one.
 
My other problem is a vibration that starts around 70 mph. By 80 mph, the steering wheel is practically shaking. They balanced the wheels and said they fixed it, but it actually feels worse than before they worked on it. I noticed a few other people who've mentioned a similar problem. Have you guys been able to get your problem resolved? If so, what needed to be done to fix it?
 
So I will be taking my new minivan back to the dealer for the second time in 2 weeks to try and get these problems fixed.
#8 of 80
Re: Shimmy Continues [mommy03] by capecoralbill
Feb 27, 2007 (5:19 am)
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Replying to: mommy03 (Feb 27, 2007 4:02 am)

Not meaning to insult, but when operating those doors, several things have to be in place in order for them to open, I know, because I was slow to learn (even tho i consider myself a fast learner and am mechanically and technically competent...I think..my opinion) anyway.
 1.) The Transmission must be in PARK for the doors to OPEN, (i cant tell you how many times my rear passengers felt locked in)but, they will actually close in any gear, AND
 2.) The power door lock must be in the UNLOCKED position.
 3.) I'm not sure what the child lock levers do, I dont
       have kids.
 4.) and dont forget the Power switch in the ceiling consol, should be depessed in to be ON, i think.
Wheel shimmy, I don't know, but they have rebalanced all four of my michelins, and it is much better, but there is still a shake or a harmonic signal around 75. I hope someone can figure this out....I'll bet its something weird like bad wheel castings, off center wheel studs, unbalanced rotors or off center rotors, off spec axle, or who knows what. It just ticks me off with as many posts about it on this site and the Kia site and other sites, that no one has found the cause. Lots of things seem to be ruled out (it happens on three different brands of tires Hongook,Michelin and Kumho ) Good luck
#9 of 80
Re: Shimmy Continues [capecoralbill] by mommy03
Mar 01, 2007 (6:26 am)
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Replying to: capecoralbill (Feb 27, 2007 5:19 am)

I know, all of the things you mentioned have to be in place for the remote to work on the automatic doors. The dealer was actually able to replicate my intermittent problem and confirm that it really is real.
 
So you have the vibration at 75 mph as well? Does your Entourage shake worse over 80? I haven't been able to get it to over 80 often enough to see how serious a problem this is.
#10 of 80
Re: Shimmy Continues [mommy03] by davethecarnut
Mar 01, 2007 (10:19 pm)
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Replying to: mommy03 (Mar 01, 2007 6:26 am)

I know this sounds obvious, but make sure the dealer programs your new remote (fob) to your van. Our dealer just handed my wife her new fob, and we couldn't open the rear doors when we got home with it. Just a reminder.
#11 of 80
Re: Shimmy Continues [davethecarnut] by geo
Mar 02, 2007 (7:03 pm)
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Replying to: davethecarnut (Mar 01, 2007 10:19 pm)

There have been a number of posts about vibration on the KIA Sedona board with the same problem. Mostly been solved using a newer, better wheel balance technique that uses lasers to check for tire AND wheel run-out. Some simulate pavement with a "road force" measurement roller. Machines can tell if tires can be balanced or if wheels are so far off they cannot be matched to tires.
 
Also some vibrations were seen in early Sedonas resulting from strut tower mounts being installed incorrectly. Hope this helps, you should not have to put up with any vibrations in a new van with new wheels and tires.
 
George in Wisconsin.
#12 of 80
Re: Shimmy Continues [capecoralbill] by burnie
Mar 05, 2007 (3:59 pm)
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Replying to: capecoralbill (Feb 27, 2007 5:19 am)

Well. I m in the process of arbitration for the vibration..Hyundai is now saying it s a CHARACTERISTIC of the vehicle...The brochure says PREMIUM comfort..Well not so...the vibration goes thru the entire vehicle...if you can get the rear seatbelts to sit against plastic wall & get up to 70 the tapping to the metal will drive you crazy...& the booster chair sitting upright without a child in it will tap tap tap tap....I ll try to post once I get word from BBB...But PLEASE call corporate,,,the # is in your manual & COMPLAIN...OR they will continue to dismiss issue. If you read my previous post they have changed tires & axles & religned and rebalanced...Still Vibrates..HYUNDAI confirmed vibration as "CHARACTERISTICS" They know the DEAL
#13 of 80
Re: Shimmy Continues [burnie] by ateixeira
Mar 06, 2007 (8:21 am)
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Replying to: burnie (Mar 05, 2007 3:59 pm)

Did you also report it to the NHTSA? I think they have a web site for complaints.
 
The better it's documented, the sooner it'll be fixed.
 
Anyone shopping for a new one make sure you do a high speed test drive to make sure your wheels and tires are well balanced.
 
-juice

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