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Hyundai Entourage Steering Vibration

80 messages,  Last post on Sep 27, 2008 at 3:51 PM

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#26 of 80 Shimmy by burnie Mar 28, 2007 (9:12 pm)
Mommy03...I have experienced exactly what you are explaining. Have you taken to dealership? How many times? Have you called Hyundai in California? CALL CALL CALL...I did I spoke to a terrific Rep at Hyundai...ALSO get in touch with the Regional Factory Rep...I can tell You again..Check the lemon law in your state....YOU MUST or you will be stuck with this forever Replies to this message: ateixeira (Mar 29, 2007 5:49 am) mommy03 (Mar 29, 2007 8:36 am)
#27 of 80 Re: Shimmy [burnie] by ateixeira Mar 29, 2007 (5:49 am)
Replying to: burnie (Mar 28, 2007 9:12 pm) Which number do you use? I found 2:   HYUNDAI - 1-800-633-5151 - Roadside assistance, financing, dealer locator. HYUNDAI - 1-800-826-2277 - Brochures, dealer locator.
#28 of 80 Re: Shimmy [burnie] by mommy03 Mar 29, 2007 (8:36 am)
Replying to: burnie (Mar 28, 2007 9:12 pm) Burnie,   Are you saying your Entourage rides roughly at low speeds too? Is it really obvious? Did you ever get resolution on your problem?
#31 of 80 Shimmy by burnie Mar 29, 2007 (7:56 pm)
Yes...I noticed it depends on the weight of the van and the time of day..in the am the van vibrates alot more...I dont know if it s the suspension, axle, tires..and if I have a full tank of gas or empty...On the highway like you explained is the worst, in the am...I feel like l m waddling down the highway....Still waiting on BBB resolution..Hopefully by monday,,,Please make sure you call the 800-633-5151 and file a complaint.. Replies to this message: ateixeira (Mar 30, 2007 8:28 am)
#32 of 80 Re: Shimmy [burnie] by ateixeira Mar 30, 2007 (8:28 am)
Replying to: burnie (Mar 29, 2007 7:56 pm) When did you buy the van? How long did you have it before the problem occured?   I think they should reimburse you for the replacement value of the van at the time it started having the problem. In other words, it would be reasonable for them to replace it with a 6 month old demo if yours was a bit used when the problem started occuring.   You can get a new SE for $24 grand, so keep that in mind. Prices are probably lower now than they were when you bought it.   That doesn't help you much because I doubt you want another one...
#34 of 80 Shimmy by 07carshopper Mar 31, 2007 (8:08 pm)
Just curious, but have you seen any uneven tire wear where it looks like areas have been scalloped out? It would generally appear on either the inside or outer aspects of the tire, and would be noticeable to the touch if you ran your hand around the perimeter of the tire. Sort of like areas were lower than others. Years ago my son forgot to fully tighten up some suspension parts on his Karmann Ghia, and it ruined the tire due to excessive scalloping. He ignored the vibration (arghhh). I just discovered this forum as I will soon need to replace an 10 year old Dodge Caravan, and was considering the Entourage. I think I may wait a while until this is all worked out though. Maybe till the 08's are released? Replies to this message: mommy03 (Apr 01, 2007 10:17 am)
#35 of 80 Re: Shimmy [07carshopper] by mommy03 Apr 01, 2007 (10:17 am)
Replying to: 07carshopper (Mar 31, 2007 8:08 pm) I finally checked the manufacture date of my car, and found that it is 3/06. That must make it one of the first Entourages built. Does anyone here know when they started building them? I just bought it in 2/07 so it must have been on the lot for a long time.   It seems my problem exists when the car is cold. When we first get in the car, it rides roughly for the first few miles (a couple of minutes), then it seems to smooth out. Does anyone have any idea why this might happen? I thought it was an issue of speed, but it seems to be an issue of the car being cold. Since it goes away, after a few miles, does that mean it's not a serious problem? I just hate the thought of taking it back to the dealer because I know they won't know what to do with it.

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