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Hyundai Entourage Steering Vibration

80 messages,  Last post on Sep 27, 2008 at 3:51 PM

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What is this discussion about? Hyundai Entourage, Van


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#24 of 80
Re: Shimmy and Mfg date [ateixeira] by mommy03
Mar 25, 2007 (5:09 pm)
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Replying to: ateixeira (Mar 24, 2007 6:48 am)

How do you find out when the car was manufactured? I asked my dealer when I bought the car, and he said he'd find out but never told me.
 
I had a vibration at 70+, but after they rebalanced it for the 2nd time, it seems to have gone away. However, I now seem to have a new problem. At low speeds, pretty much as soon as the car starts moving, it feels rough, enough to be annoying. I have been ignoring it hoping it would go away but it hasn't. It smooths out at higher speeds (over 45) so it seems to be almost the opposite of my other problem. It's just kind of bumpy at lower speeds, which is really strange. Has anyone else experienced anything like this, or does anyone else have any idea what this may be?
#25 of 80
Re: Shimmy and Mfg date [mommy03] by ateixeira
Mar 26, 2007 (6:07 am)
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Replying to: mommy03 (Mar 25, 2007 5:09 pm)

Check the driver's side door jamb for the manufacturing date.
 
No idea on the low speed vibes, maybe they changed the alignment and overcompensated?
#26 of 80
Shimmy by burnie
Mar 28, 2007 (9:12 pm)
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Mommy03...I have experienced exactly what you are explaining. Have you taken to dealership? How many times? Have you called Hyundai in California? CALL CALL CALL...I did I spoke to a terrific Rep at Hyundai...ALSO get in touch with the Regional Factory Rep...I can tell You again..Check the lemon law in your state....YOU MUST or you will be stuck with this forever
#27 of 80
Re: Shimmy [burnie] by ateixeira
Mar 29, 2007 (5:49 am)
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Replying to: burnie (Mar 28, 2007 9:12 pm)

Which number do you use? I found 2:
 
HYUNDAI - 1-800-633-5151 - Roadside assistance, financing, dealer locator.
HYUNDAI - 1-800-826-2277 - Brochures, dealer locator.
#28 of 80
Re: Shimmy [burnie] by mommy03
Mar 29, 2007 (8:36 am)
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Replying to: burnie (Mar 28, 2007 9:12 pm)

Burnie,
 
Are you saying your Entourage rides roughly at low speeds too? Is it really obvious? Did you ever get resolution on your problem?
#31 of 80
Shimmy by burnie
Mar 29, 2007 (7:56 pm)
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Yes...I noticed it depends on the weight of the van and the time of day..in the am the van vibrates alot more...I dont know if it s the suspension, axle, tires..and if I have a full tank of gas or empty...On the highway like you explained is the worst, in the am...I feel like l m waddling down the highway....Still waiting on BBB resolution..Hopefully by monday,,,Please make sure you call the 800-633-5151 and file a complaint..
#32 of 80
Re: Shimmy [burnie] by ateixeira
Mar 30, 2007 (8:28 am)
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Replying to: burnie (Mar 29, 2007 7:56 pm)

When did you buy the van? How long did you have it before the problem occured?
 
I think they should reimburse you for the replacement value of the van at the time it started having the problem. In other words, it would be reasonable for them to replace it with a 6 month old demo if yours was a bit used when the problem started occuring.
 
You can get a new SE for $24 grand, so keep that in mind. Prices are probably lower now than they were when you bought it.
 
That doesn't help you much because I doubt you want another one...

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