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Hyundai Entourage Steering Vibration
78 messages, Last post on May 09, 2008 at 12:45 PM
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Replying to: vankings (Sep 19, 2007 7:07 pm) The arbitrator agreed that dispite a reasonable number of repair attempts the vibration still exist and the number of repair days (30 days) was a substantial impairment to the consumers expected use of the vehicle during the first three months of ownership. We now drive a 2008 Dodge GC.
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Replying to: vankings (Jan 25, 2008 7:08 pm) |
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I purchased an Entourage 2007 in January of this year and took it back to the dealers 4 x for the Shimming over 70mph and both sliding doors that will not open. I panicked, because I had my Grand babies in the back and they had to climb thru and come thru the front doors because the sliding doors will not open. I took it to the dealers, first the sales manager told me that it was not their problem that it was maintainance issue. I held my ground and told them he needs to take care of it.. They decided t replace the rotors. Next the wheels starts squeeking and the doors still will not open. Now they are saying my brake pads need changing and they will use silicone on the doors to help the doors from opening. I am now in a loaner car, becuase when I took it back for repair, I was told that the brake machine is broken.. WHAT' S NEXT.. I am ready to give them back the vehicle and take back my santa fe..PLease help me.. whats my next step.. I have spoken to managers will no HELP .. |
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Replying to: jcrogman (Apr 06, 2008 6:30 am) |
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Replying to: jcrogman (Apr 06, 2008 6:30 am) Hyundai of America will take corrective action if they are aware of the problem. However, the dealer is not about to report your complaint to Hyundai. You have to report your complaint to Hyundai and demand that a Case Number be assigned. Without a case number there is no record of your complaint. If you write letters or Emails, keep a copy. Keep a record of all your dealings with the service department and Hyundai Representatives. Make sure that you get copies of all Work Orders from the service separtment. You will have to have this information if you go to arbritration or use your State's Lemon Law. If you are having a vibration problem, report it to Hyundai and get it on record. They are having a vibration problem with quite a few of their vehicles and will not admit to it. |
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Replying to: jcrogman (Apr 06, 2008 6:30 am)
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Replying to: jcrogman (Apr 07, 2008 4:42 pm) |
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I purchased a used 2007 Entourage Ltd. last month with just a bit over 17k on it. I absolutely love it, but... I have put on maybe 1K, but noticed a little shimmy in the steering when braking. Had my DH check it out, and he felt the same. Just had it into the dealer and they had to cut the rotors. I cannot understand how a brand new vehicle with under 20K miles on it, needs to have rotors recut. This is a $30K vehicle. My husband has 110K on his 2005 Corolla and just had to have new rotors put on (after just having a shimmy in the steering, and having the pads replaced.). Has anyone else had this issue? Any advice?
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Replying to: mrsdes (May 08, 2008 6:39 pm) P.S. see entry #59 on page 4 |
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Replying to: mrsdes (May 08, 2008 6:39 pm) Still, rotors on a 2007 should have lasted longer. Next time, consider getting new, upgraded rotors. They're not that expensive really. |
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