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Hyundai Dealers Closing

26 messages,  Last post on Sep 25, 2009 at 11:44 AM

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What is this discussion about? Hyundai, Car Buying, Hatchback, Sedan

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#19 of 26 Re: Oh, Really! [jschmoe] by backy May 01, 2007 (4:13 am)
Replying to: jschmoe (Apr 30, 2007 7:09 pm) There was a report awhile back re Hyundai putting pressure on some dealers with poor customer service history to clean up their act or they would close them down. I wonder if that has anything to do with the closings in NYC?
#20 of 26 Still no Hyundai dealer by larkspur Feb 26, 2008 (10:26 pm)
Given that a year has gone by since Fuccillo Hyundai abruptly shut down, I thought I'd e-mail Corporate and ask where and when a nearby replacement will open. Their response: Send us your VIN, your mileage, the servicing dealer, the nature of your complaint, and call us on the phone!!! When I repeated the question, they insisted they needed that information and had to talk to me in person. Can you spell Public Relations? This Korean corporation doesn't have a clue about how to treat people. Roll on the day when I can dump this Elantra and get another Honda. They have plenty of dealerships. Replies to this message: bhmr59 (Feb 27, 2008 7:41 pm) mike91326 (Feb 28, 2008 1:40 pm) ll0923 (Jul 06, 2009 2:43 pm)
#21 of 26 Re: Still no Hyundai dealer [larkspur] by bhmr59 Feb 27, 2008 (7:41 pm)
Replying to: larkspur (Feb 26, 2008 10:26 pm) Those responses seem like the "boiler plate" type of response on would get from the phone company or cable TV company.   Why not just pick up the phone as they suggested?   You could have done that in less time than it took you to send them a 2nd email and post your complaint here.
#22 of 26 Why do I have to identify my vehicle? by larkspur Feb 27, 2008 (4:36 pm)
Actually, picking up the phone isn't the issue. Why do I have to identify myself and my vehicle to get a simple question answered? I could have been a non-Hyundai owner wanting to know when the dealership would be replaced. Whatever...they're not interested in their reputation or the driving demographics of L.A. County. I will say no more. Period.
#23 of 26 Re: Still no Hyundai dealer [larkspur] by mike91326 Feb 28, 2008 (1:40 pm)
Replying to: larkspur (Feb 26, 2008 10:26 pm) I agree with you 1000%. Hyundai’s problem is not with there cars, I think we can all agree that they now make great competitive cars; it’s with their dealer network. Here I live in the nation’s second largest city and the closest Hyundai dealer is 30 minutes away when there’s no traffic. Within that same 30 minutes I have my choice of four Toyota and three Honda dealers. Replies to this message: ll0923 (Jul 06, 2009 2:43 pm)
#24 of 26 Re: Genesis: Hyundai's luxury division; also change Hyundai name? [nycdc911] by retail102 Apr 15, 2009 (7:39 am)
Replying to: nycdc911 (Apr 06, 2007 7:41 pm) Try it this way. Saturday, Sunday Hyundai.
#25 of 26 Re: Still no Hyundai dealer [mike91326] by ll0923 Jul 06, 2009 (2:43 pm)
Replying to: mike91326 (Feb 28, 2008 1:40 pm) i just bought a hyundai. the salesmen were such conartists in NJ. They are horrible and don't explain everything to you. The prices they give you aren't the bottom line. They forget to include fees and taxes in the prices they are giving you. Walk away now, or consider yourself lucky for not having to deal with these disgusting people at Brad Benson dealerships. Sadly, it was only until after I was fooled that their Hyundai dealership is the worst of them all!
#26 of 26 Re: Hyundai Dealers Closing [mike91326] by espo35 Sep 25, 2009 (11:44 am)
Replying to: mike91326 (Mar 06, 2007 4:56 pm) Aren't you the same guy complaining about the high price of having your Hyundai serviced at the dealership?   Maybe you can try Jiffy Lube to honor your Hyundai Warranty....or better yet, maybe you can buy your next car there!

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