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Mazda 3 Transmission Problems

193 messages, Last post on Nov 16, 2009 at 9:59 AM
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Replying to: leighna17 (Apr 24, 2007 11:18 am) |
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I've noticed a number of postings regarding bad experiences with the Mazda 3 clutch. I purchased my 2004 Mazda 3s new. The clutch and flywheel went out at 14,000. Mazda refused to provide a warranty repair as they said that there was only a 12,000 mile warranty on the clutch, although the overall car warranty was 50,000. They said that is was driver abuse and that they had never seen one shredded and burned like that. However, that also sounds a lot like other postings. I was very tempted to get rid of the car, but couldn't find anything comparable that seemed to be of otherwise high quality and fun to drive. However, the new clutch went out at 70,000. I then had a mechanic friend replace it and fortunately only the clutch was gone this time. But, there were two round grooves worn into the plate. My mechanic suggested that perhaps something had broken off inside to wear the grooves. Needless to say, I'm definitely not keen on keeping it too much longer before I have to put in a 3rd clutch! Does anyone have any suggestions for an alternative car to consider? I liked the size, interior quality and the fact that I could lay down the back seats and lay my road bike down inside. Thanks in advance for any help
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Replying to: houstonmike (Dec 08, 2007 3:03 pm) |
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Model Mazda3s, made in Japan (!?), bought June 2004, 70000 miles, driven under normal conditions home-work-home. Transmission went bad, authorized service had a problem to fix that. Repair >$ 2000. Mazda customer support position: Normal wear and tear and the warranty expired. This will be the last Mazda I purchase. OTHER PEOPLE WHO ARE PLANNING TO BUY NEED to know! Something went teribbly wrong with the quality of Mazda. I used to love & trust Mazda,...not any more. Period! Zlatan |
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Replying to: zlatan (Dec 12, 2007 10:17 am) A few questions: 1. Does your car have a manual or automatic transmission? 2. Did you buy your car new at a Mazda dealership? 3. Was the car regularly serviced at a Mazda dealership? 4. Does "authorized service" refer to the dealership and/or the manufacturer? 5. Did you consider a complaint to a consumer body, BBB or legal action?
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Replying to: autonomous (Dec 12, 2007 12:27 pm) 2. yes 3. yeah, even last year a transmission fluid was changed per Mazda service recommendation 4. "authorized service"..I meant an official authorized mazda service department. 5. not yet but I am planning, I was pissed off with Mazda Customer representative-support, who said wear-tear problem. Since this a relatively New Mazda model & transmission concept, the question is how many people are experiencing the similar problem.
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Replying to: zlatan (Dec 12, 2007 3:09 pm) A few more questions for you: How many times was your tranny fluid changed? At what mileages? Did your Mazda dealership advise you of other transmission services that you were required to perform? My understanding is that automatics are not as durable as manuals and urban driving with lots of stop and go traffic can be hard on the vehicle but failure at 70,000 miles under normal driving conditions seems premature. You may want to get a more complete explanation from Mazda about what they think was the cause of the failure. You may also want to consider having Mazda provide a compromise solution to have the repair done at a reduced cost (e.g. they pay for a reconditioned transmission). They need to hear that their reputation is at stake and that your future cars will not be Mazdas unless you are satisfied. Put everything in writing so that you have a record for future reference. Going the BBB or legal route can be trying, lengthy and costly but if you have the stamina go for it. Good luck and keep us posted. |
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Replying to: jeffreyg1 (Oct 12, 2007 9:37 am) |
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Replying to: jujumaster (Dec 14, 2007 11:45 am) Actually, that is only partially true as Ford owns a portion (I believe it's 1/3) of Mazda. In addition to Jaguar, the Ford family includes Volvo, Land Rover and of course Mercury. Also, this is a changing story as Ford needs to divest itself of some of the money-losing brands in order to recover its equilibrium. The collaboration between Mazda and Ford goes back over 50 years but the philosophies of the different manufacturers, their engines and their components are not identical. If there is a known problem with ford line of vehicles, MAZDA is sure to have it too Again, that is only partially true. For example, the Mazda6 six cylinder is a Ford engine but the turbo Mazdaspeed3 is unique and not a Ford-based engine. You are right in that many car manufacturers are looking to build a global car under different names and badges but that is easier said than done. For example, you'll likely not see the "global" Ford Mondeo riding down your street. But the astute will have spotted it in the latest version of Casino Royale. Not quite the Aston Martin but very nice in any case. DO EXTENSIVE RESEARCH Agreed. |
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