Last post on May 02, 2013 at 8:37 PM
You are in the Mazda3
What is this discussion about?
Mazda MAZDA3, Mazda MAZDASPEED MAZDA3, Transmission, Hatchback
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#422 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [dby]
Nov 16, 2012 (2:55 pm)
The more I looked into CAMVAP, it appeared that I would not be eligible because the complaint was against an alleged deficient part.
I considered the media..... but life is too short (and currently mine is too busy) to be in a constant battle. I have been fighting this for ~6 months. I give up.
I sucked up the negative equity and traded it in for a car that I can feel confident and safe in.
Hope others have better luck. If I can be of any assistance with the info I have collected, by all means, feel free to contact me.
#423 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [squiggly1]
Nov 19, 2012 (9:22 am)
traded it in for a car that I can feel confident and safe in
What did you get?
#424 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [autonomous]
Nov 19, 2012 (3:46 pm)
Kia Rio 5. I really like it so far.
#425 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [squiggly1]
Nov 20, 2012 (9:53 am)
The Kia Rio 5 was my second choice. That is a very nice car.
#426 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [squiggly1]
Dec 08, 2012 (8:20 pm)
I just wanted to chime in, i read a little bit. I have a 2012 Mazda 3 Skyactive 6 speed doing the same things as well. I have almost hit two people because of the busts of acceleration. The service department blows me off every time. It has 2000 miles on it now. It had 180 and I've been dealing with these issues since day one:
Clunks badly putting it in 1st and from 1st to 2nd.
Sticks in ALL gears pretty bad.
Refuses to go into 1st and 2nd gear as well as reverse intermittently.
Accelerates on its own, sometimes gradually, sometimes in bursts.
I contacted Mazda, they assured me that these are not normal things to be happening and said that they would contact the dealership themselves, so i am taking the car in for the 6th time in 40 days. And refusing to pick it up until the issue is resolved. The 2011 LOANER i had for a couple days was nicer to drive and i didn't have to worry about it driving off on its own.
#427 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [allyse]
Dec 10, 2012 (11:16 am)
I certainly hope you have better luck than I did.
My car was with the dealership for 3 weeks (after I dropped it off and refused to get it until it was fixed, replaced or bought back.) We know how that turned out.
I finally told the service manager I traded the car in the day after I picked it up. He was totally shocked and amazed. I am not sure why........ Am I supposed to keep driving a car that randomly accelerates on icy snowy roads and risk my life and/or someone elses. Not a risk I was willing to take, regardless whether Mazda would be the one sued or not!
I am curious to know how it turns out for you. Keep us posted please.
#428 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [squiggly1]
Dec 10, 2012 (3:47 pm)
Thought I would add my experience on this matter as I have had the same issue (rpm surge), even well after the 'break in' period (over 5k). I could not replicate the issue for the dealership of course and they did not respond to my last email(s) for a follow up as the issue persisted. The analyst who did take the test drive with me mentioned that there's a 'relay sensor system' with the clutch/ transmission rather than the 'cable' which tells me there's a possible 'lag' in communication happening (my best guess). Keeping that in mind, I've made a point of 'touching the floor' every time I shift (up or down) and have had no problems so far. It would seem there is no 'forgiveness' in the clutch when shifting. It's easy to get a bit 'lazy' on the shift in the daily rush hour commute (especially for us women who wear heels). Anyway, I will continue to be mindful of my shifting and hope this issue is behind me (especially since I otherwise love this car).
Hope this provides some insight for someone else.
#429 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [jill31]
Dec 15, 2012 (10:17 am)
Very interesting. With the drive-by-wire systems, not disengaging the clutch all the way to the floor could cause the electronics to be confused.
Really, you should be disengaging the clutch all the way to the floor each time, for many reasons.
My wife, when she HAS to drive my stick shift car, will either wear lower heals or change shoes before driving it, so that she can properly use the clutch.
I'd suggest taking off the heels when driving and make sure to depress the clutch to the floor. I'd bet that the problem doesn't occur anymore. Good luck!
#430 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [squiggly1]
Dec 15, 2012 (10:43 am)
Yeah, they use the surprised facade so they don't have to take responsibility.If they think we should be paying for cars that don't work properly brand new, then maybe they should try it. This is what i had to do, i decided to just say screw the service department and their bullshit. I emailed Mazda several times and printed them out and made a formal complaint online and printed out my post here. At this point i didn't even care if it would help. But i decided to go in when service was CLOSED. Well it worked. The guy who i talked with was like OH HELL NO this is a safety issue, i cant believe this! He put me in a brand new one over night. DROVE LIKE A DREAM. I brought it back, made the tech drive mine AND the new one and reluctantly, after previously telling me he had driven my car several times and that basically i was being a picky brat, agreed, that the car had a problem. So Mazda FINALLY after 2 months agreed to give me a new transmission. But it took that comparison for anyone to listen. I feel like i know more than the service department does. I cried when they finally said they'd fix it. So relieved.
Side note. The acceleration issue. After basically making me feel like i was a liar and i was an unknowing unintelligent girl, he finally chimed in saying oh yeah the acceleration is a broken SENSOR. That was after he found out he had to do my transmission. Before he was like HUH thats weird. Are you sure? IDIOTS.
#431 of 471 Re: Mazda 3 2012 skyactiv faulty Manual Transmission [allyse]
Dec 15, 2012 (11:44 am)
Thanks for the replies. I unfortunately am still occasionally experiencing the surge (actually happens on the shift up as well). I will take this thread into my dealer (service & mgt) and get a resolution (whether from them or Mazda Canada).
Thanks again to all for your post(s).