Last post on Nov 25, 2013 at 8:59 AM
You are in the Toyota Tacoma
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Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck
#987 of 1369 Re: 2002 rusty frame [mcalautt]
Jun 05, 2010 (7:28 pm)
Newbie on this forum..
I have a 2001 Tacoma. I was told today by a muffler shop that I'm basically driving a ticking time bomb. That my frame could cave in any day. Next month will be 5yrs I have the truck and the last thing I want to do is sell/trade it. I'm getting mixed results on whether Toyota will repair/replace my frame free of charge or require me to pay for the parts/labor. Do I just call and make an appointment with Toyota? Is there some legal document stating they must pay? I didn't know so many other Taco owners were have the same issue as me. Any feedback would be greatly appreciated. Thanks.
#988 of 1369 Re: 2002 rusty frame [01tacowr]
Jun 05, 2010 (11:56 pm)
There's a large list of parts that are included with the frame swap out. If you have any parts that need to be replaced that aren't on the list you will need to pay for the part, but the labor is free usually. Also if you want things like new shocks, timing chain and such done you have a chance to get it done with only paying for the parts only. When they did my '01 Taco i had bought a new rear bumper online and they installed it for free. I had no other parts that weren't on the list that needed to be replaced so it cost me nothing for the whole thing to be done. Plus loved the free rental car they give you also.
#989 of 1369 Re: 2002 rusty frame [toolman4243]
Jun 08, 2010 (12:08 pm)
Toyota is replacing the frame on my 01 Tacoma. They have set me up with a rental. I'm glad they didn't give me any problems. Basically, my frame was rated at 8 out of 10 with 10 being the worst. I didn't know it was that bad until I had the muffler replaced. Thank you guys for pointing me in the right direction.
#990 of 1369 Re: 2002 rusty frame [tunapete1]
Jun 13, 2010 (5:33 am)
Report him to Toyota Headquarters!
I had my 2001 frame replaced and I knew what would come in the replacement.
Frame, rear springs, lower control arms, emergency brake cable, hardware, free labor. Free parts!
I did have the f/r shocks replaced as they had 100,000 miles on them and the labor is free. They are going through the same work operation anyway and it's easier and quicker with new parts.
While apart, the clutch was replace with a labor savings. Easier with everything out of the truck.
Parts I bought were clutch, f/r shocks, fuel filter.
You get new brake fluid, A/C recharge and new antifreeze, all free!
Total cost sent to Toyota was over $11,000.
I have a "new" 2001 Tacoma now.
Don't let your dealer take advantage of you. Plenty of info on the internet if you check.
Jun 15, 2010 (4:29 pm)
Hi new member here and I am looking for some help. So yesterday I went by my local dealership and scheduled a frame inspection for my 01 single cap tacoma and was told that if it failed it would get a new frame. The guy at the service department gave me a 800 number to call if I wanted to try for the buy back. So I called the number filed my complaint and was assigned a case number.I took it into the local dealer today for the frame inspection and like I had figured it failed. My assigned case manger (Tiffany Bishop) contacted me this afternoon and told me first that they had never bought back a 01 to 04 tacoma. Then I told her that I had seen in several forums online that there were people out there that did get their 01 to 04 tacomas bought back. She then changed it to that they had bought some back but it was just before the frame program started. Now I am waiting on a call from tiffany's boss kristi. So what I am trying to figure out has anyone been able to get there truck bought back recently? Also does anyone know how much it cost toyota to do a new frame on my truck? I have researched the value on my truck and it is below the 10 to 13 thousand that i have heard it cost . So why does toyota want to spend the extra money to fix a truck thats worth less than the repair?
#992 of 1369 Re: Help [crapyota]
Jun 15, 2010 (7:43 pm)
We had our frame replaced on our '01 Tacoma and the invoice we received for Toyota to replace it was around $11K, have not had any problems....YET. We argued and fought with Toyota to do buy back to no avail.....Good Luck!
#993 of 1369 Re: 2002 rusty frame [gusotto]
Jun 16, 2010 (9:51 am)
Please see my posts 05/11 & 05/17. Appreciate u adz if BOTH the front & rear emerg brake cables were replaced on ur Taco - Thx!
#994 of 1369 Re: 2002 rusty frame [tunapete1]
Jun 18, 2010 (5:45 am)
*** tunapete1 wrote…
“ Frame rusted through. Dealer said i will have to pay 2k+ for parts. ?? What parts does the new frame come with. Afraid Toyota dealer will charge me for parts that come with new frame. Toyota case manager rep in Calif ,Kevin, was the most rude person I have ever had to deal with. Sure makes me not want to buy another Toyota. 95-2000 owners you were very lucky. 2001-04 new frames but we will have to BUY parts from Toyota to fix our vehicles. Dealer said he would only give me 5K for veh but minus 2k for the parts = 3k for trade in. What a rip off. Thanks Toyota for nothing!!!! ”
*** rustedframe wrote…
When the Toyota dealership did my rusted frame replacement,
I made it VERY CLEAR I would not pay 1 penny for anything,
they agreed there was no costs to me & I in fact write on the paper
work they had me sign, above my name – “customer not to pay
any charges, fees or costs of any kind ”.
I then picked up my completed repaired truck (after careful inspection)
drove it home, posted it on craigslists & sold it….…at a profit!
#995 of 1369 Re: 2002 rusty frame [rustedframe]
Jun 19, 2010 (3:25 pm)
I wouldn't settle for anyting less than a full replacement under their extended Warranty.
When they agreed to buy back any 1994-2000, Tacoma, they also EXTENDED the warranties to 15 years, for ANY subsequent Tacoma, starting in 1999.
How many parts does it take to fasten a frame in place - are you kidding me?
If your frame is rusting through and it's only 8 years old, I'd raise hell with Toyota, and tell them they either replace everything affected, or I will find me a lawyer willing to take this case on a class-action basis.
Thousands of Tacoma owners have been affected by rusted frames - some slight - some major. I wouldn't put up $ 2,000.00 after buying thier product.
#996 of 1369 I should have read these posts first
Jun 27, 2010 (11:37 am)
My new 2010 Tacoma sits in my drive way. I had to surrender my 98 tacoma to the local toyota dealership due to terminal frame rot. NO ONE should allow anyone to put a new frame under it. Toyota needs to buy it back as there is such a high level of liability involved. However, after reading several of the posts here I wish I had read them before I purchased another tacoma. I just saw a recall on the 2010s on the front drive shaft and I felt I didn't get the incentives I should have gotten to buy another tacoma. I should have played hard to get, but time was running out. Once I accepted the check from toyota I would also have to give back my loaner. I needed a way to get to work. Now I need to know who I can write to at the corporate level and find out if they have the power to change a few things on the deal I made and offer up a few more incentives. I did not want another payment as I have just gotten back to work after searching for a job for over a year. My dealer thought he was doing me a big favor by selling me my truck for $300 under invoice. I guess I had sucker written all over my face. Anyone have any suggestions on who to write to??????