Last post on Nov 25, 2013 at 8:59 AM
You are in the Toyota Tacoma
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Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck
#935 of 1369 Re: Tacoma frame rust [tgtech570]
Dec 28, 2009 (7:45 pm)
I live in Cincinnati and leased new, then bought, a 1999 Tacoma from a Florence, Ky. Toyota dealer. They inspected mine in August, 2008 and bought it in Oct., 2008 for 150% KBB excellent retail, which I used to purchase a 2009 Tacoma. So I got the buyback payment as well as a $1,000 incentive to purchase another Tacoma. I've been reading horror stories on here for a year from customers getting the runaround on inspections, paperwork, not being able to get their trucks back, dealers wanting to "repair" the frame, etc. It sounds like Toyota let their regional offices handle things as they see fit, instead of one consistent national policy.
#936 of 1369 Re: 2003 or 2004 Tacoma rust problem? [j81]
Jan 17, 2010 (1:30 pm)
It does include 2002 Tacomas. I received the letter just before the holidays. Decided to wait till after the first of the year to take the truck in. Had it inspected on Jan.16. Was told it was totally unsafe to drive. One baseball size hole in frame. They gave me a loaner but no offer of a buyout. Called the 800 number the receptionist gave me. Have a case number and she will call me back on Tuesday, Jan. 19, I hope. I can keep you informed if you wish. Pam Rivers
#937 of 1369 Re: 2003 or 2004 Tacoma rust problem? [pamela60]
Jan 17, 2010 (8:55 pm)
Pam, please post the 800 number you have for Toyota.
I took my 2002 Tacoma in about 2 months ago and was
told I have a "hole in the frame" and that they want to
replace the frame.I want them to to simply buy back
It would be cheaper for Toyota to buy it back than repair
it! I need to contact Toyota & plead my case for buy back
Vs repair. Has anyone been able to get a buy back for
a 2001 or newer?
#938 of 1369 Re: 2003 or 2004 Tacoma rust problem? [rustedframe]
by KCRam@Edmunds HOST
Jan 19, 2010 (7:35 am)
For those of you with 2001-2004 Tacomas, you are not likely to have your truck purchased because the frames for that generation of truck are still in production - that is why Toyota is replacing the frame. The 1995-2000 frames are not in production, thus those trucks are being purchased by Toyota and subsequently destroyed.
kcram - Pickups/Wagons Host
#939 of 1369 Re: 2003 or 2004 Tacoma rust problem? [kcram]
Jan 19, 2010 (7:46 am)
As somebody who lived thru this nightmare last year (before corp even publicly acknowledged it) this post is spot on... they will not buy your truck. Mine was an 02 and I tried and I went to the end of the earth trying. (Lawyer, AG, BBB, Etc)
You options really are:
1) Frame Replacement and keep.
2) Frame Replacement and sell.
3) Workout a fair deal, with your dealer about trading it in, for a new one*
I was able to pull off #3. I got a fair KBB number for a non-broken truck and a heavily discounted new Tacoma. That had to do with me being a long time customer this dealer and the economy as they need to sell trucks.
I saw my old 02 many months later on their used lot for a HUGE number. Who knows if they got it, but I am glad to see it over with. IMO, if you were gonna drive your Tacoma into the ground, do the replacement. If your's was low miles and or you have concerns with it long term after a replacement, do # 2 or 3.
* = your mileage may vary
#940 of 1369 800 number to call
Jan 19, 2010 (3:24 pm)
The number was 1 800 331 4331. Did not hear back from Toyota on Tuesday. I will be calling them Wednesday morn. to talk with them. It seems so ridiculous to spend $10,000 or so to replace the frame. My 2002 truck has very low mileage but it's not worth $10,000. If I do decide to have the replacement frame it could end up costing me money for parts that are messed up during the installation of the new frame. I would not have to pay for any labor though.
Jan 20, 2010 (9:17 am)
Received phone call from Toyota Co. last night. NO chance of buy out. Tried to reason with her, just doesn't do any good. Time to Call dealer and see if I can't work something out with them, if not will have the frame replaced.
#942 of 1369 Re: 1991 ? [toolman4243]
Jan 21, 2010 (8:00 am)
I have a 2002. When they installed the new frame on your truck were there any parts that where broken that had to be replaced? I was told I would have to pay for the parts but nothing for labor.
#943 of 1369 Re: 1991 ? [pamela60]
Jan 22, 2010 (9:32 am)
I have an '02 also. I had the frame replaced last March, and have had no problems so far. They suggested that I could replace the shocks while it was apart, but since money was tight, I chose not to. The truck still rides good on the old shocks
#944 of 1369 Re: 1991 ? [erik1987]
Jan 22, 2010 (10:01 am)
My 01 frame replacement was done last March. I have had no issues so far. I had 135k at the time and everything was original. I replaced muffler and rear shocks. My dealer didn't give me much of a discount but I was very please with the work they did. I planned on keeping the truck so I put some of the money into.