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Toyota Tacoma 2004 and Earlier Frame Problem

929 messages,  Last post on Dec 04, 2009 at 8:59 PM

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What is this discussion about? Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck


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#911 of 929
rusted frame 2001 tacoma by mdehoff
Nov 02, 2009 (4:30 pm)
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found hole rusted in my frame 12' behind sterring arm wonder if toyota will do anything about this problem
#912 of 929
karen d by karen51
Nov 02, 2009 (4:47 pm)
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I am having a lot of problems with Toyota Corp. My 1991 tacoma was taken back by the dealership after they inspected it and it failed the frame rust test. the dealership has been good so far they gave me a loaner and said a middle company would be in touch to buy the vehicle back. Toyota corp called 2 weeks later & said the truck is fine come take it back ?? I had it towed to a local well known body shop & they advised me that it was unsafe to drive due to the frame rust. I have been speaking to toyota corp getting no where they will not give me a letter stating the vehicle is safe to drive, I even suggested that the monies i receive for the vehicle would be put toward another toyota, they said we dont do that. I am at a loss. I dont want to drive the vehicle or let my son drive it what should i do sell it to someone else knowing this information, can't do that.
#913 of 929
karen d by karen51
Nov 02, 2009 (4:47 pm)
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I am having a lot of problems with Toyota Corp. My 1991 tacoma was taken back by the dealership after they inspected it and it failed the frame rust test. the dealership has been good so far they gave me a loaner and said a middle company would be in touch to buy the vehicle back. Toyota corp called 2 weeks later & said the truck is fine come take it back ?? I had it towed to a local well known body shop & they advised me that it was unsafe to drive due to the frame rust. I have been speaking to toyota corp getting no where they will not give me a letter stating the vehicle is safe to drive, I even suggested that the monies i receive for the vehicle would be put toward another toyota, they said we dont do that. I am at a loss. I dont want to drive the vehicle or let my son drive it what should i do sell it to someone else knowing this information, can't do that.
#914 of 929
Re: rusted frame 2001 tacoma [mdehoff] by medic44
Nov 03, 2009 (6:52 am)
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Replying to: mdehoff (Nov 02, 2009 4:30 pm)

Take the truck to your dealer and have it inspected, they are not offering repurchase program, they will replace the frame...which means your truck will NEVER be the same!
#915 of 929
Re: karen d [karen51] by medic44
Nov 03, 2009 (6:58 am)
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Replying to: karen51 (Nov 02, 2009 4:47 pm)

Karen...you need to call the Toyota customer service program at 800-331-4331 and let them know this information. The case managers are willing to work with you. The program they are offering now is....if they feel the frame passes inspection, they will spray the frame....if the frame fails inspection they will replace it. Let your case worker know it failed, then they changed their minds, and that an independent mechanic states it is unsafe to drive....does Toyota want to accept this responsibility? Also, file a complaint with the National Highway Safety and Transportation Board and your state's Attorney General. Goodluck....I will never buy another Toyota!
#916 of 929
1991 ? by toolman4243
Nov 03, 2009 (3:02 pm)
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I thought that the truck buyback for rusted frames was for the 1995-2000 and that 2001-2004 was a frame replacement? If Karen's truck is a 1991 i don't think it qualifies. The trucks frame is going on 19 years old,how long do you think any vehicle manufacturer should be responsible for a rust issue? After a certain period people need to take some responsibility for the upkeep of there vehicle. I have a 2001 Tacoma that had the frame replaced about 2 months ago and so far i haven't had a single issue. The truck rides as good as when i bought it new. Sure i would have prefered that they buy it back at 1.5 KBB, but also glad they didn't say to bad sucker and do nothing at all about the rusted frames.
#917 of 929
Re: karen d [karen51] by medic44
Nov 04, 2009 (6:57 am)
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Replying to: karen51 (Nov 02, 2009 4:47 pm)

Karen,
 
I'm sorry, it did not register that your truck was a 1991....there are no options for this age of a truck, terribly sorry. I misread your post.
#918 of 929
Re: 1991 ? [toolman4243] by karen51
Nov 04, 2009 (7:05 am)
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Replying to: toolman4243 (Nov 03, 2009 3:02 pm)

My Mistake, type o, my truck is a 1995 toyata tacoma, karen
#919 of 929
Re: 1995 tacoma frame rust problem [tcincy] by karen51
Nov 04, 2009 (7:15 am)
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Replying to: tcincy (Oct 15, 2009 8:56 pm)

Toyota dealership & Toyota Corp. will not give me a letter or documents stating that the truck is safe. Waiting for corp. to call me back I have thier loner & told them I will not return it until this is resolved, corp. is being very difficult, said they would charge me rental & storage! after my truck was taken back by their dealership & deemed unsafe,corp stepped in and said its fine, I had it towed to a body shop they tested it and gave me a letter telling me also that it was not safe. 3 opinions 2 said it failed. Don't feel safe letting my son who is out in pa in college drive it, cant sell it, if someone was to get hurt I would feel terrible, :confused:

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