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Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
929 messages, Last post on Dec 04, 2009 at 8:59 PM
You are in the Toyota Tacoma Forum. Your Host is kcram
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are they going to start buyin the 2002 back like they did the others
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Replying to: chuckieboy20 (Oct 03, 2009 5:31 am) kcram - Pickups/Wagons Host |
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have a 1995 Toyota Tacoma p/u brought it in a week ago for the recall and was told by the service dept that it was unsafe to drive, thay put a salvage not for sale sticker on it & said it was rusted through gave me a loner & said a middle co would be in touch to buy it back. I received a call today from the service mgr stating a second person an FTS came out & said its not rust through give it back. The dealership & corporate will not give me a letter stating that it is safe to drive they said bring it in every six months & we will check it?? I really dont want to drive it now or let my son drive it, no one will give me a letter? Any input? thanks, karen kdv1653  aol.com
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We recently found out our 2001 Xtra Cab Tacoma has a whole in the frame. From what we have heard the primary problem area is on the driver's side, just across from the gas tank....which is where the problem is with our truck. We contacted Toyota and they offered to replace the frame. Keep in mind, the local dealership has never replaced a frame and don't even know WHEN they would be able to get one in stock. In the meantime they have offered a rental vehicle. We heat with wood, use the truck to haul wood, REFUSE to drive it now for fear the frame will fail completely. We are not interested in a frame replacement because the truck will never be the same and Toyota is not willing to put anything in writing stating that there will be no further problems. We have contacted the National Highway Safety Board and the Attorney General to lodge a complaint. We feel this is negligent on Toyota's part because they knew the frames were the same as the '95-'00 models. We are considering legal action...has anyone else had any luck with repurchase on the newer models or can someone steer us in the right direction.
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Replying to: kdallavalle (Oct 14, 2009 2:52 pm) A dealer stated it was unsafe to drive - said it was rusted through - put a salvage not for sale sticker on it - then gave you a loaner to boot. Do you have any documents from that visit? Make copies and send copies to Toyota. I would request a service history copy of that visit if you don't have one, any sticker they put on it, any paperwork from the loaner - anything that backs up what happened when you went to have it inspected. Toyota extended warranty for 15 years for ALL Tacomas so yours is covered until 2010. Every six months sounds like it is close by their estimation to needing replacement. In the meantime, you might have it inspected by an independent garage to feel safe about driving it
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Replying to: medic44 (Oct 15, 2009 2:04 pm) |
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In April 09, I received a letter informing me of the so called "Customer Satisfaction Program" relating to frame rust issues in 2001-04 Tacoma's. I scheduled an appointment and could not get an appointment for assessment until Janruary 2010 (imagine that!!). Anyway, last week, Oct. 15, I noticed a hole in my frame while repairing an exhaust leak. I reported the problem to my local dealer. They said bring it in immediately, which I did. Upon inspection they told me the truck was "unsafe for the road" and that they would forward pictures and a report to Toyota Canada. I immediately spoke to the Service Manager and asked about the process. I also posed questions regarding the "frame replacement" vs "buy-back", warranty of repalcement work and if there waas a written guarantee, loss of resale, etc. He could not answer my questions however, did suggest that the frame would most likely be replaced instead of me being offer a buyback, like the 95-2000 owners. The truck was taken off the road and I was given a rental. I expressed my concerns to both the Service Manager and Toyota Canada only to get a run around. A couple of days later (according to Toyota Canada) apparently Toyota Japan made the decision to "replace the frame" on my truck with out consulting me what so ever nor could I get a copy of the criteria they used to make the decision. I was told yesterday that my frame would be replaced and that the parts were ordered. I am not interested in the replacement option however, they are telling me I have no choice. Have it replaced or not. What an awkward position to be in. In my opinion, they are forcing my hand. They have deemed it "unsafe" and have taken it off the road and placed me in a rental. Yet, tell me I have no choice but to accept the frame replacement without any written agreement what so ever. It appears I am accepting the risk for Toyota's poor quality control. I am risking a lower resale value after paying a premium. No guarantees accompany the replacement other than the extension of the corrision warranty to 15 years on the frame. What happens if there is an issue with the workmanship? What recoarse do I have? I have proposed they buyback my truck and have the amount applied to a new Tacoma as a trade. That way the my truck is off the road, I remain a Toyota customer and the dealership gets a sale. This could be a "win - win" for all involved. But, Toyota Canada would not consider it despite them saying in the letter that I recieved that it was an option, albeit Toyota's option. Is anyone out there experincing the same problem and have you had any success in recieving a buyback? Any info would be greatly appreciated... |
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Replying to: doubleusn (Oct 01, 2009 2:10 pm) I feel, and fear, for you all. It's this simple- thru-perf or not, whatever the degree of scaling on the frame of your vehicle, the stiffness of the frame that your life (and maybe your kids ?) depends on in a collision has now become a big fat question mark. That frame is your first line of defense, and if it caves in like a cheap pup tent, you have to fall back on the passenger safety systems. (airbags,belts, and the accompanying control systems) And if the manufacturer in question is so proud of the passenger restraint systems they're installing, why don't they go ahead and give the public access to Event Data Recorder information via the Bosch Crash Data Retrieval System NOW instead of waiting until 2013 ? With such incidental items as frames and floor-mats poised to send you to your maker, wouldn't you buyers like to know a publicly available database of the performance of the safety systems is being developed ? So you might throw that out to corp. while you're negotiating this frame thing. My p/u of choice ? Ford. And reason # 1 ? The frame. The newest vehicle I've owned I just bought last January, a '97 F-150 4WD. It had 275k mi. at the time, it's sweeet, sound as a stone, and as I drive down the road with my kids, I don't have to ask myself if I've compromised my own or my kids safety by being trendy or saving a few bucks at purchase. How 'bout you guys ? Doesn't anybody remember when Toyota p/u's all looked like rusted out Tonkas ? Actually, my Tonkas held up better (wasn't shopping for chick magnets at the time) BTW, I'm not employed by Ford and never have been. Ya can't help but wonder how their submarine force lasted as long as it did.... Best of luck to you all...c ya |
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found hole rusted in my frame 12' behind sterring arm wonder if toyota will do anything about this problem
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