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Toyota Tacoma 2004 and Earlier Frame Problem

921 messages,  Last post on Nov 06, 2009 at 11:20 AM

You are in the Toyota Tacoma Forum. Your Host is kcram

What is this discussion about? Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck


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#853 of 921
Re: Toyota_lifer [toyota_lifer] by majnoonehh
Jun 03, 2009 (11:23 am)
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Replying to: toyota_lifer (May 26, 2009 8:33 pm)

Hi Tom,
 
Just wondering what happened with you? I have a 2001 Toy Tac with 64k. I brought it the a MA Toy Dealer and said my only option is to replace the frame and they wont buy it back. I refused there service and call the Toy Customer Care # and they have assinged me a case manager but I have yet to received a call? Any tips as to what I can do or say? I dont feel comfortable with the frame being replaced, who knows what else can go wrong. I'm a single mother and I dont want to put my kids in the truck... Dont know what to do....
#854 of 921
Re: Toyota_lifer [toyota_lifer] by doubleusn
Jun 03, 2009 (12:02 pm)
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Replying to: toyota_lifer (May 20, 2009 6:35 pm)

Hi
 
FWIW: I went thru this nightmare last Dec, before there were even any letters sent out. I had a loaner for ~3 weeks (Tundra DCab) while I looked into my options, as I also wanted the 1.5KBB option.
 
No dice. I spent a ton of time on the phone with Toy Corp, AG's office, etc. Nobody wanted to budge or get involved.
 
I did have a good relationship with the truck sales manager (this was Taco #2) and I pitched a fair KBB trade in # (like the truck's frame was not part of the equation), and also an aggressive # on a new truck that the KBB Trade # would be applied to.
 
They called me back the next day and went for it. In the long run for what the new one cost in this market + plus dealer incentives, and the KBB Trade # being applied to it, it wasn't the worst situation in the world.
 
It wasn't the 1.5KBB retail, but time is also money and I didn't have the time to wait this one out and again this is before they even had letters out. I was the first frame my dealership did under this campaign. (They didn't even have frames, was gonna be 6 weeks to even get one)
 
Short version = Maybe a possible outcome for you, if it works for you, and from all my dealings this is really a Toy Corp thing and the dealers are caught in the middle somewhat. Again, if it will work for you (new ride with trade #) maybe throw it at the wall to see if it sticks. I also went this route as while I I wish everybody the best, IMHO a frame replacement will render the truck 'never the same again'.
 
Good luck
-wsn
 
PS: My dealer has my old truck on their used lot now, I wonder if they have to disclose the situation to a prospective buyer?
#855 of 921
Re: Toyota_lifer [majnoonehh] by tmiller159
Jun 03, 2009 (2:18 pm)
Reply

Replying to: majnoonehh (Jun 03, 2009 11:23 am)

I had my 98 inspected and it failed. The frame rotted through and broke on the way to the dealer!! Good thing it was at night with no traffic! I drove 40mph the rest of the way. Long story short, they bought it back for $13,800. 4x4 SR5 with 140K miles. Body was great. Ran great, needed nothing. I was trying to find a frame to swap into my truck but they were all gone, for good reason I guess. I ended up with a new 2008 4x4 SR5 V6 TRD for a $12K loan! Not bad for a new truck with a $29K sticker!
I would let them replace the frame. They are good people and want to make it right. 2001-on Tacoma's do not fall under the buy back program. Get it done and quit fighting city hall. It will work and if you find anything wrong afterwards, have them make it right. Let me know how it works out.
Tom Miller
#856 of 921
question for ya by believe
Jun 08, 2009 (6:15 pm)
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Hi everyone,
I have a 2000 Tacoma with 215000 miles.......I have yet to check the frame for rust since I just got it from my son.
my question is this......how long do i have to file a complaint?......I mean, if I have it for another year or so and decide it's time to file a claim and see what I can get towards a new taco..........will i be able to do it then?......is this warranty for the rest of the owners use of vehicle?......thanks in advance!
#857 of 921
Re: question for ya [believe] by mrbill1957
Jun 09, 2009 (3:14 pm)
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Replying to: believe (Jun 08, 2009 6:15 pm)

The extended warranty is for 15 years, so basically you have till 2015. The buyback is based off of 1.5 x KBB value in excellent condition but adding or deducting based on mileage.
 
Mrbill
#858 of 921
Re: question for ya [believe] by kcram HOST
Jun 09, 2009 (6:09 pm)
Reply

Replying to: believe (Jun 08, 2009 6:15 pm)

You don't actually file a claim/complaint. Your truck must be inspected annually by a Toyota dealer to keep the 15 year warranty in effect. Once the truck fails, the process begins.
 
kcram - Pickups/Wagons Host
#859 of 921
2000 Tacoma by jchumsae
Jun 26, 2009 (6:56 pm)
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I don't know if anyone can answer this question but I figure it wouldn't hurt to ask. I just recently purchased a 2000 Tacoma sr5 trd. I ended up going to buy a few parts the truck needed and was informed about the frame recall. I was told a few different things on the recall like I would have had to have owned the truck for at least 6 months before being eligible is this truck and someone said they weren't paying 150% it was100% if anyone knows if this had changed let me know please.
#860 of 921
Re: Toyota_lifer [tmiller159] by thewease
Jul 02, 2009 (11:53 am)
Reply

Replying to: tmiller159 (Jun 03, 2009 2:18 pm)

Tom,
 
Guess What? I have a 99 Tacoma...just took it in today to Toyota - they said my frame is shot! They said i can drive it, but to expect a letter from teh dealership in a bout 2 weeks. Mine is the V6, 4x4, xtra cab, SR5 with 165,000. I am very interested in how you received $13,800...it seems to me that your KBB x 1.5 would have put you around $10,000. Any reason why? Given how they priced yours, my hope is they offer me between $14K-15K.
 
Chris Rauber
#861 of 921
Re: Toyota_lifer [thewease] by tmiller159
Jul 02, 2009 (2:48 pm)
Reply

Replying to: thewease (Jul 02, 2009 11:53 am)

Chris:
 
Keep in mind they do take into account the mileage. Mine was 140,000. I also had a lot of extras on the truck like tow hitch, fender flares, good tires, 10 disk CD changer with AM FM stereo w/CD player in dash, rhino bed liner, bug deflector, and tuxedo cover. Everything worked.
I am surprised they let you drive it. Mine broke on the way to the dealer to drop it off for the inspection!! Good thing it was late at night and no traffic! I miss that truck even today. With the new one, I worry about chipping the paint taking it into the woods!
#862 of 921
Need Advice On Navigating This Issue... by dlemire
Jul 08, 2009 (4:59 am)
Reply
Hey All,
 
New to this forum and finding some great info here just by reading. Thanks!
 
I own a sweet '04 Tacoma in Watertown MA, so after 5 full winters my frame is making a ton of noise. Rust is clearly visible on most of the frame, especially around any/all joints.
 
I've had issues with my local dealership in doing work on this truck in the past (had a cat converter stolen that needed to be replaced and got jerked around by them and the insurance company) and frankly don't trust 'em.
 
With that in mind, what is the best way for me to initiate the process to figure out if Toyota will cover a frame replace/buy-back? Should I start with Toyota Corp. or am I pidgeon-holed into having to call the dealership?
 
Any advice is greatly appreciated.
 
Thanks!
 
Doug

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