Last post on Nov 25, 2013 at 8:59 AM
You are in the Toyota Tacoma
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Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck
Apr 10, 2009 (1:44 pm)
i have a 96 tacoma when havin it inspected if fail. few days later i got a call tellin me how they buy them back at 150% book sound good huh, then the guy goes on to tell me that becuz my 28 years old son who live in my house sold his 2000 model tacoma back, that they can only give myself 2900 which is around 1/3 of that it should be for my. becuz both are from the same household. have contacted toyota and still waitin on answers, have anyone beside me ran into this deal, and does toyota only sell 1 auto to a house hold
#826 of 1369 New Frame On My 01 Tacoma - Thoughts
Apr 10, 2009 (6:49 pm)
When I first found out that Toyota wanted to replace my frame I was upset. I fought Toyota. I called them multiple times, my service reps name was Kevin, and as I have seen on some of your posts, you think as much as him as I did.
I posted on Edmunds, Tacoma World and several other sights expressing my opinions that I wasn't happy, I was worried about the major repairs and problems down the road.
In the process I also learned why Toyota was replacing frames and not buying them back for those who don't know the story. Dana Corporation was the company that actually made the defective frames. They didn't use the right mixture in the steel thus they rot, not rust, in the salt belt. Toyota isn't footing all the bill for these re-builds. Dana is making the frames for Toyota, so don't think it's Toyota that is picking up the entire price for the rebuild. Its more 50/50.
Since I live in NE Ohio, my Tacoma has had 8 years of healthy salt which led to a 6 inch hole in the side of the frame. I was mad, I was upset that Toyota was ignoring all of us that were complaining, but I don't have the time or the energy to keep fighting, so I gave in.
To make it worse, my Tacoma was the first to go under the knife at my dealership. As poorly as Kevin and Headquarters treated you when you spoke to them, I found just the opposite from the dealership. The Service Manager was really great, nice, knowledgable and walked me through the process.
The day I took my truck in, they had already had the frame all assembled and fully ready to start the process. During the week they had the truck I had new shocks, tailpipe and two sensors changed out. Most of us bought a Tacoma because they are great looking trucks and we all expect them to last even with a little abuse. I have 134k miles on the truck and really expect it to last me (and my kids who will be driving in 3 years) 8+ more years.
The truck rides like new, seems to sit alittle higher with the new shocks and springs. I am even considering a new paint job to touch up some of the chips and scrapes it's picked up over the years. There wasn't any rust on the truck except for the frame. When they took the truck apart, it was suprisingly clean under the bed and body. I haven't had any squeeks, electrical problems or anything else I can speak to. Its been good for me.
For those that are fighting, good luck. I hope you can get the 150%, I know I wasn't able to convince Toyota to give it to me. If you like your truck but are concerned, don't trade it in, get the frame re-build done. I hope you have as good as experience as I had.
I've had it back now 2 weeks. I have to admit that I am glad I had it done. The truck runs as well as it did when I bought it. As upset as I was at Toyota Headquarters you really have to ask yourself... really would any other car maker do this? Though its Dana footing the bill, I have a new 8 year old truck.
#827 of 1369 fuel mileage???
Apr 12, 2009 (6:17 am)
Can someone give some insight on the fuel economy of a 2001 Tacoma DblCab with a 3.4 automatic. Are they gas guzzlers?? I feel 15 mpg city and 18 hwy are "> not great mileage figures. Any comments would be greatly appreciated. Thanks for your time.
#828 of 1369 tacoma frame recall or buy back
Apr 12, 2009 (12:15 pm)
have any 1 household have over 1 tacoma bought back at 150% of kbb my son 2000 was bought back, i have a 96 was inspected and fail due rust n rot on frame then i got a call tellin me they pay 150% bkk . then they go on to inform me that becuz they bought my son,s 2000 tacoma that i could only get 2900 . 1/3 of kbb anyone having luck beside me
#829 of 1369 current factory solution to frame problem
Apr 15, 2009 (12:09 pm)
I am in the market for a 2000-2008 Tacoma. What year was the frame problem corrected at the factory? Is the dealer frame replacement for these model years still available at no cost, or are there other solutions available?
#830 of 1369 2005 Tacoma Frame Covered in Rust!!!
Apr 15, 2009 (3:22 pm)
My 2005 Tacoma double-cab is covered in rust. It looks like the rust problem is NOT limited to older models. Is this a widespread problem?
#831 of 1369 Re: 2004 Tacoma Frame Rust [mcalautt]
Apr 21, 2009 (4:22 pm)
I just got the call that my truck is finished. I will pick it up with its new frame tomorrow. I live in Vermont and my 2001 has seen every winter since it left the lot. I had a 1996 previously and loved it so much I bought this one. This truck has nickel/dimed me to death. I have done thousands of dollars in repairs over the last few years.
If I were in the market for another truck, Toyota would no longer be a slam-dunk. I would certainly consider another Tacoma but I'd shop around. I had a Mazda with 200,000 miles before my 1996 Tacoma. My first pickup was a Datsun (nissan) the original little truck and I put 160,000 miles on that. All I'm saying is, the rock-solid reputation has taken a beating with this truck, even ignoring the frame problem.
I think the buy-back is less profitable for Toyota because the customer can take their money anywhere they want and they don't all buy another Toyota.
This repair thing does a couple of things including, keeping the Toyota factories running, keeping dealerships strong and keeping Toyota lots full of cars. Drive by most car dealerships and their inventory is shrinking, but the Toyota lots are full. Their dealers can keep their good mechanics busy rather than lay them off and when/if the recession turns around Toyota delerships will be strong and ready to sell cars.
As for the frame replacement complaints, I can only ask what level of support you whiners think you would be getting from any other car company. If there were a formal recall, you would be getting exactly this, a frame replacement, or maybe a welded patch.
As for the note that having cab mounts replaced would void the frame warranty, not so. I did my cab mounts about a year ago, at a cost of about $500.
I have replaced many leaf springs as well. The dealership I took my truck to was very supportive. They did recommend an additional; $4950 worth of work that I "should do" while they were in there. (I did abot $390 worth).
The Service Manager told me that Toyota owes him $13,000 for the work on my truck and the rental car. Instead of giving that money to me and hoping I'd reinvest in another Toyota, they are keeping all of that money in the Toyota family.
#832 of 1369 Re: 2004 Tacoma Frame Rust [vtjlg]
Apr 22, 2009 (1:49 pm)
New to this forum. Just bought a 2002 tacoma excab. Saw this discussion and called dealer to see if mine needed to be inspected? Was told that inspection did not apply to my model year. Does anyone have any info or web sites that would have any "official" info?
Thanks in advance
#833 of 1369 Re: 2004 Tacoma Frame Rust [pltdadof4]
Apr 22, 2009 (2:22 pm)
Hi, if you go to message #736 it will give some helpful info. Toyota trucks from 2001 to 2004 are covered in this ("recall"??) customer support program.
This particular posting refers to Canadian Toyota owners but the program started in the US. I am positive your 2002 will be included. You will have to have it inspected by a particular date. On this message I believe it is before October, 2010. PS. don't give in and don't take NO for an answer. Good Luck.
#834 of 1369 96 toyota
Apr 22, 2009 (6:16 pm)
I have been reading the post or atleast as much as I can and I was wondering if anybody knew for sure are they buying back still or are they doing frame replace now only. Took my daughters 96 toyota in for inspection on mon. and the dealer told me they don't replace frames anymore, was told toyota will contact in 2-3 days but haven't heard from them yet.