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Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
923 messages, Last post on Nov 16, 2009 at 8:28 AM
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Replying to: grampopswtch (Apr 10, 2009 2:25 am) it’s more like Toyota is not giving you a choice. Look at my previous posts and you will see I agree 100%. replacing the frame is not the answer but apparently Toyota seems to think it’s cheaper for them. When you call corp you do in fact get a cute pre-recorded message about how they care about their customers involved in the frame problem. At the same time they also act as if they are hero;s for acknowledging the problem and providing a solution as if they didnt have to but are because they care. I had a 2001 and managed to get in on the buyback before the frame replacment "program" was initiated. the only option I think you have is to get it replaced and then get rid of it. however that is not fair because you wont get as much on a trade or private sale as the people got back from the buy back program. I still dont understand how toyota got away with this not being a recall.
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| i have a 96 tacoma when havin it inspected if fail. few days later i got a call tellin me how they buy them back at 150% book sound good huh, then the guy goes on to tell me that becuz my 28 years old son who live in my house sold his 2000 model tacoma back, that they can only give myself 2900 which is around 1/3 of that it should be for my. becuz both are from the same household. have contacted toyota and still waitin on answers, have anyone beside me ran into this deal, and does toyota only sell 1 auto to a house hold | |
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When I first found out that Toyota wanted to replace my frame I was upset. I fought Toyota. I called them multiple times, my service reps name was Kevin, and as I have seen on some of your posts, you think as much as him as I did. I posted on Edmunds, Tacoma World and several other sights expressing my opinions that I wasn't happy, I was worried about the major repairs and problems down the road. In the process I also learned why Toyota was replacing frames and not buying them back for those who don't know the story. Dana Corporation was the company that actually made the defective frames. They didn't use the right mixture in the steel thus they rot, not rust, in the salt belt. Toyota isn't footing all the bill for these re-builds. Dana is making the frames for Toyota, so don't think it's Toyota that is picking up the entire price for the rebuild. Its more 50/50. Since I live in NE Ohio, my Tacoma has had 8 years of healthy salt which led to a 6 inch hole in the side of the frame. I was mad, I was upset that Toyota was ignoring all of us that were complaining, but I don't have the time or the energy to keep fighting, so I gave in. To make it worse, my Tacoma was the first to go under the knife at my dealership. As poorly as Kevin and Headquarters treated you when you spoke to them, I found just the opposite from the dealership. The Service Manager was really great, nice, knowledgable and walked me through the process. The day I took my truck in, they had already had the frame all assembled and fully ready to start the process. During the week they had the truck I had new shocks, tailpipe and two sensors changed out. Most of us bought a Tacoma because they are great looking trucks and we all expect them to last even with a little abuse. I have 134k miles on the truck and really expect it to last me (and my kids who will be driving in 3 years) 8+ more years. The truck rides like new, seems to sit alittle higher with the new shocks and springs. I am even considering a new paint job to touch up some of the chips and scrapes it's picked up over the years. There wasn't any rust on the truck except for the frame. When they took the truck apart, it was suprisingly clean under the bed and body. I haven't had any squeeks, electrical problems or anything else I can speak to. Its been good for me. For those that are fighting, good luck. I hope you can get the 150%, I know I wasn't able to convince Toyota to give it to me. If you like your truck but are concerned, don't trade it in, get the frame re-build done. I hope you have as good as experience as I had. I've had it back now 2 weeks. I have to admit that I am glad I had it done. The truck runs as well as it did when I bought it. As upset as I was at Toyota Headquarters you really have to ask yourself... really would any other car maker do this? Though its Dana footing the bill, I have a new 8 year old truck. |
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| Can someone give some insight on the fuel economy of a 2001 Tacoma DblCab with a 3.4 automatic. Are they gas guzzlers?? I feel 15 mpg city and 18 hwy are "> not great mileage figures. Any comments would be greatly appreciated. Thanks for your time. | |
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| have any 1 household have over 1 tacoma bought back at 150% of kbb my son 2000 was bought back, i have a 96 was inspected and fail due rust n rot on frame then i got a call tellin me they pay 150% bkk . then they go on to inform me that becuz they bought my son,s 2000 tacoma that i could only get 2900 . 1/3 of kbb anyone having luck beside me | |
| I am in the market for a 2000-2008 Tacoma. What year was the frame problem corrected at the factory? Is the dealer frame replacement for these model years still available at no cost, or are there other solutions available? | |
| My 2005 Tacoma double-cab is covered in rust. It looks like the rust problem is NOT limited to older models. Is this a widespread problem? | |
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Replying to: mcalautt (Apr 10, 2009 3:34 am) If I were in the market for another truck, Toyota would no longer be a slam-dunk. I would certainly consider another Tacoma but I'd shop around. I had a Mazda with 200,000 miles before my 1996 Tacoma. My first pickup was a Datsun (nissan) the original little truck and I put 160,000 miles on that. All I'm saying is, the rock-solid reputation has taken a beating with this truck, even ignoring the frame problem. I think the buy-back is less profitable for Toyota because the customer can take their money anywhere they want and they don't all buy another Toyota. This repair thing does a couple of things including, keeping the Toyota factories running, keeping dealerships strong and keeping Toyota lots full of cars. Drive by most car dealerships and their inventory is shrinking, but the Toyota lots are full. Their dealers can keep their good mechanics busy rather than lay them off and when/if the recession turns around Toyota delerships will be strong and ready to sell cars. As for the frame replacement complaints, I can only ask what level of support you whiners think you would be getting from any other car company. If there were a formal recall, you would be getting exactly this, a frame replacement, or maybe a welded patch. As for the note that having cab mounts replaced would void the frame warranty, not so. I did my cab mounts about a year ago, at a cost of about $500. I have replaced many leaf springs as well. The dealership I took my truck to was very supportive. They did recommend an additional; $4950 worth of work that I "should do" while they were in there. (I did abot $390 worth). The Service Manager told me that Toyota owes him $13,000 for the work on my truck and the rental car. Instead of giving that money to me and hoping I'd reinvest in another Toyota, they are keeping all of that money in the Toyota family. |
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Replying to: vtjlg (Apr 21, 2009 4:22 pm) New to this forum. Just bought a 2002 tacoma excab. Saw this discussion and called dealer to see if mine needed to be inspected? Was told that inspection did not apply to my model year. Does anyone have any info or web sites that would have any "official" info? Thanks in advance |
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