Last post on Nov 25, 2013 at 8:59 AM
You are in the Toyota Tacoma
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Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck
#754 of 1369 Re: Framed [johnny66]
Feb 26, 2009 (6:53 pm)
I took my 2002 tacoma in for an oil change and a problem with my "check engine light". The date was November 11, 2008. The dealership performed the oil change, while on the lift, I was informed about the massive rust. My receipt that day stated as follows: No further diagnostics performed due to rust/corrosion perforated frame.
I was asked to leave my truck on that day, just luckily, the rep was due in the following day. I was told from my dealer about the buyback, I was clueless, as to I knew of nobody in my area with this problem. the dealer told me my truck was more rusted than the earlier models. When the rep inspected it the following day, I was told it had failed, with 45 days I would receive an offer from Toyota in the mail.
well, this time frame put us the holidays, we received nothing. so, On January 7th we for the first time was able to reach our case manager, tiffany bishop, she told us that we were NOT included in the buyback, as to that program ended in december. I told her I was at my dealer on november 11th, I wanted to be grandfathered into the buyback, she said I am sorry, you are going to be getting a frame replaement. I said oh no I am not. I told her this issue would not be settled over the phone. I had asked to have a meeting scheduled with the rep, cause the first time of inspection I had just dropped off my truck, I was not able to talk with him. so, I continued almost daily to have contact with Ms. bishop, who was rude to say the least at times, and I was rude to her back, after all, we are the consumers drivoing our families in unsafe vehicles, not her, I am the loser in this situation.
she would contine to tell me I was only getting a new frame, meanwhile, I wrote out letters to everyone, BBB, auto safety , attorney general, state and local reps,toyota, over and over.
I asked Ms bishop who her boss was, she replied, I make the final decision. well, everybody has a boss. and her boss is Kristi.
I kept calling the toyota number, and different people would answer, I would tell them my problem, for as long as they would listen.
2001-2004 are being discrimated against for having newer vehicles, toyota needs to make it right for every owner with the frame rot. These trucks are not safe.
A frame replacement, to me meant big big problems I could not have imagined my truck ever being right or safe after a frame replacement, I told them I did not feel the dealership was qualified to do this work. I honestly did not trust them. To me this is a major overhaul, alot of parts included, alot of nuts and bolts.
Feb 26, 2009 (7:04 pm)
message continued...around feb 12, 2008, received a call from latonya, from impartial services, wow, she is really friendly, professional, unlike the case manager, she informed me I was included in the buyback, I asked her over the phone the amount, and she said 16,300.00. I had 3 days to accept the offer, and fax the contract back to impartial services. I meet with the rep on March 7th to pick up check and hand over the keys to my 2002, and although it is in excellent condition, 65,000 miles, God answered my prayers to take this unsafe truck away.
Everybody MUST write as many letters as possible...
It is Toyotas responsibility to include every truck in the repurchase program with faulty frames from dana.
as I have read, many newer models 05 and 06 are starting with frame rust issues.
Not to sound stupid, where do I find when my truck was produced? it is 1 2002, so I suppose in was produced in 2001.
Good Luck Everyone!!!
#756 of 1369 Re: [screwed4]
Feb 26, 2009 (7:26 pm)
anybody on this board from the Boston area??
I had researched online and found where Boston channel 5 had previously done an investigation on earlier models with rust, I contacted them, they responded, asking me if I would consider doing an interview, However, I am not located in boston, but anbody interested, her name was jennifer bearman. I just went to the website, and told them my story: I explained they needed to do another investigation as to the owners of 2001-2004, are being discrimated against. as you know..they have bought back 2001's and 2002's, why are they being selective?? Not fair..can do it for one, should do it for all. These trucks need to be removed from the highway ASAP!!
so, for the ones still fighting for the buyback channel 5 in boston did seem interested,maybe they would do phone interviews if you are not in that area, at least that was going to be my next step.
I honestly feel that i was included in the buyback because I hounded them daily, and wrote complaints to EVERYONE!!
hey, I bought this truck for its depenability and toyotas reputation.
Toyota is not a cheap vehicle, we have all bought them for their dependability.
I encorage everybody to not give up if you have not recived your frame yet, demand to be in the buyback.
Feb 26, 2009 (7:32 pm)
post number 648 on this board really got me going, for those still fighting for buyback , I encourage you to go back to that post and read.
#758 of 1369 Re: [screwed4]
Feb 26, 2009 (8:05 pm)
what the ???
"excellent condition, 65,000 miles"???
a 2002 ? and u got 16300?
was your truck a V6 SR5 automatic 4x4 ?
I hope not because I got bought back a few weeks ago and got 16385 .
my truck was a 2001 SR5 auto v6 4x4 with 136+ miles.
#759 of 1369 Re: [screwed4]
Feb 26, 2009 (8:06 pm)
im about 25 mins north of boston !
I think I saw that investigation done by channel 5 and I am totally against the frame
#760 of 1369 Re: 1997 Taco Inspection [Sambone5769]
Feb 28, 2009 (2:54 pm)
Tacoma owners may want to consider a product called Krown Rust Control. It's been around in Canada for a long time. I used it for many years when lived in Ontario. See attached link:
#761 of 1369 Frame swap not so bad
Mar 02, 2009 (9:42 am)
I have been reading this forum for several months now. I have an 01 Double cab that will be needing a frame replacement soon. I wanted to take a minute to alleviate the stress some of you are feeling about getting a frame replacement. It's not as scary as you think.
Even though the scale of the job is larger than normal (big nuts and bolts), it should be an easy job for any competent technician. If you would trust a dealership, or any mechanic for that matter to do any specialized work (brakes, suspension, steering, etc...) a frame swap is no different.
There seems to be this idea that these trucks were somehow magically assembled by brilliant scientists. Each one hand fit together. No chance. These trucks were designed to be easily assembled, and can easily be taken apart. Rust and corrosion will hinder the process, but all the rusty hardware will be replaced.
I've monitored the first 2 swaps at a local dealership, as I know several techs there. Everything and anything that might be needed for the job with the exception of exhaust parts, is included in the kit. Other's have listed the parts in previous posts, so I won't repeat it. The total retail cost of the parts plus 60 hrs labor was around $14,000!!! Thats a lot of new parts for an older truck.
If you maintained your truck for the long run, this swap should make you feel even better about getting many more years out of it. Don't get me wrong, Toyota definitely screwed up, but they are trying to fix it (more so than most manufacturers would). I think it would make sense to continue the buy-back, as they can fix the trade-ins and resell them. Anyway, relax, get the new frame if you need it. The truck will be safe and reliable.
#762 of 1369 Re: Frame swap not so bad [jjbillings]
Mar 02, 2009 (9:56 am)
Not sure what experience you have directly with the repair of vehicles but your analogy about a frame swap being the same as brakes, suspension etc is wrong.
further more, no manufacturer builds cars to be easily disassembled.
car and trucks are designed and built as efficient as possible as to save the manufacturer time and money on the assembly line.... Frame swap is a very big job. if you get a rolling chassis ( everything built into the frame that is needed) then it would not be as bad but the simple fact is, when you disturb electrical connectors and other fasteners that have been in one position for a long time, odds are there are going to be problems. Most likely your concern should be with electrical.
#763 of 1369 Re: Frame swap not so bad [mcalautt]
Mar 02, 2009 (12:00 pm)
"Not sure what experience you have directly with the repair of vehicles but your analogy about a frame swap being the same as brakes, suspension etc is wrong. "
mcalautt: I have many years of service experience, but more importantly, I owned a 1985 Toyota truck that I replaced the frame on. (As you can imagine I am a little ticked that I am 0 for 2 with toyota truck frames) I admit, I was a little weary at first, but the job overall went very smooth. After the swap, I drove it daily for 5 more years and 120,000 more miles trouble free ( I still own it)
An experienced tech, should know how to properly remove electrical connectors. And, if one should get damaged, fix it. Were talking vehicles that are 8 years old in the worst case.
Talking with techs who have done 2 frame swaps already, it went much smoother than anyone first anticipated.
My analogy to brakes, steering, etc..., was in the trust that someone who works on your vehicle will put it back together safely. El-cheepo tire barns who mount tires, install valve stems, and bolt wheels on everyday have an equal amount of responsibility, as would someone doing a frame swap. I guess everyone takes that kind of work for granted.
It's important to understand that this is just my opinion. Most people who know me, hold my opinion in high regard. I wanted to convey some optimism in an otherwise gloomy forum.