Last post on Nov 25, 2013 at 8:59 AM
You are in the Toyota Tacoma
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Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck
#726 of 1369 Another disappointed Toyota owner
Feb 18, 2009 (1:26 am)
Well I found out yesterday that Toyota is going to replace the frame on my 2001 Tacoma. The frame should be in within a month. I was hoping for a buy back. My problem is I am in Iraq until April, and my brother is handling everything for me back in the states. Does it really do any good to try and fight for a buyback or are you just wasting your energy? I am not sure what direction to go in on my end especially by not being in the states. I haven't had a lot of time to research but have read some of the posts here. Any input/comments/answers????
#727 of 1369 Re: Another disappointed Toyota owner [pokienoze]
Feb 18, 2009 (5:37 am)
DO NOT give up....I am the owner of a 2002 tacoma. On november 11, 2008, I took my truck in for an oil change and a problem with my check engine light being on. I was told immediately by the dealership, that I had rust/corrosion. I was told toyota would notify me within 45 days with an offer, 1.5 tomes kelly blue book. well, January came, and nothing was received, Tiffany bishop, my case worker, told me I was only to get a frame replacement. I wrote to everybody, toyota, BBB, auto safety, department of transportation, local reps, state reps. tv stations. Ms Bishop was not helpful at all, ans sometimes rude, not sympathetic that we are owners of rust buckets. I honestly feel my truck is unsafe for the highway. as of Feb, 10, 2008, I have received a call, that I was included in the buyback, and offer of 16,300., I am so relieved not to be getting a frame replacemnent. How could it ever be done right without several problems occuring? In my area, there are only 2 replacemnts that they were going to do, mine and another, scary....They are not certified to be doing this work properly, who are they kidding?? Please do not give up...keep writing and calling everybody you can think of...Let everybody be aware of this insafe vehicle, We have fought since November, and over and over were told by tiffany, we only were to receive a frame replacement, keep telling them that it is unacceptable. There was a channel 5 in boston area, who had previously done a story on the older tacoma rust/ corrosion problem, I did contact them, and they asked me if I would do an interview with them. Where are you located in the us?
Her name is Jennifer bearman. This forum has alot of information to help you, just go back through it, as I did, that is how I got info on boston channel 5. GOOD LUCK and DO NOT GIVE UP!!! tell toyota what you think about how they are trying to screw you with a new frame, keep calling them, keep writing them.
#728 of 1369 Re: Another disappointed Toyota owner [screwed4]
Feb 18, 2009 (5:44 am)
I wish I had heard from you earlier. All I've heard is that the replacement issue is the ONLY option. To the best of my knowledge, my truck is having the surgery as we speak.
#729 of 1369 Re: [MiKobE]
Feb 18, 2009 (6:05 am)
as I posted eariler on this board, I am the owner of a 2002 tacoma. My truck is inexcellent condition, with only 65, 000 miles. I was told by dealer in nov, I qualified for buy back, then was told I was only getting a new frame, after ALOT of complaints, letter writing, etc, I am now back in the buy back program 1.5 times kelly blue book value. So, condition of truck must not make the difference in my opinion.My local dealer service manager was excellent and helpful, sympathetic to me, whereas Tiffany Bishop, could be rude at at times, Latonya and sara were courteous, from Impartial services.I do know that tiffany's boss is Kristi. Good Luck, do not settle for just a frame!!!! Keep on em'...It is Toyota's responsibilty to completely take these trucks off the road. And...months to come, I believe there will be some BIG issues toyota will be faced with..why are they so selective with these newer models? Consumers with newer models are being discrimated against. Write to everybody as much as possible, keep on your claims worker. Write to local tv stations, congress, auto safety, dept of highway transportation , toyota, BBB, and just maybe...eventually they will have to include ALL of defective frames from Dana no matter what year the truck is...People have to write and complain, make officials aware of the unsafety of these trucks. A frame replacement is UNACCEPTABLE!!!! and YOU are being discrimated against.I honestly felt with a frame replacemnt, that my truck would be a road to many many future problems arising.And in my opinion, it can not be cost effective for them in the end. Good Luck
#730 of 1369 Re: Another disappointed Toyota owner [Sambone5769]
Feb 18, 2009 (6:12 am)
well they told me the same thing, over and over again. Tiffany was rude to say the least. I asked for her boss's name, she told me, I MAKE ALL THE FINAL DESICIONS!!! I said everbody has a boss, I kept calling daily, whoever answered the phone, I would tell them my problem. I did find out that Kristi is tiffany's boss. But, like I posted earlier, still write and call, maybe eventually they pull them all off the road, Does not hurt to write complaint letters, and keep a log, and hopefully, when enough problems exist from the frame replacemnt, something will be done, good luck to you!! I eventually look for a major law suit. Keep your information logged, you never know.
#731 of 1369 Re: Another disappointed Toyota owner [screwed4]
Feb 18, 2009 (8:05 am)
YES fight for the buy back
the frame replacment is a scam.
I had an 01 and fought my way into a buyback.
but the later it gets the less likely you will get a buyback.
they really are just stating a frame replacement or nothing.
#732 of 1369 Re: Another disappointed Toyota owner [screwed4]
Feb 19, 2009 (9:48 am)
I'm a tacoma 2001 owner and have been told by the dealship that the paper work for the frame replacement needs to be put in with Toyota first and that for 2001 and older the only option is replacement, unless parts take longer than 30 days.
I'm hoping for the 30 days and will be pursuing all avenues on the buy back.
#733 of 1369 01 tacoma owner with bad frame
Feb 20, 2009 (8:44 am)
#734 of 1369 01 tacoma owner with bad frame
Feb 20, 2009 (8:50 am)
My 01 Tacoma has failed inspection. If someone from Toyota is listening: I do not want the truck back with all the problems that will come with taking apart the truck and putting it back together. I want an option of you giving me KBB as a trade in and I am willing to purchase a new Toyota. Why aren't you offering something other than just the frame replacement? If you read these blogs, your loyal customers are asking for other alternatives to the new frames. Most are not asking for 150% buy back, but something in-between.
Feb 20, 2009 (5:22 pm)
Has anyone seen any of the tacoma's at a junk yard being crushed like everyone has been told that what was going to happen to them