Last post on Nov 25, 2013 at 8:59 AM
You are in the Toyota Tacoma
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Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck
Jan 26, 2009 (5:20 pm)
I called Toyota Canada and am not happy. I spoke with a female Toyota employee and she started off her conversation with "we've told you over and over again, your 2001 Tacoma is not covered under this campaign".
The reason she said "over and over" is because I emailed them 3 times regarding this issue because they never answered my question, so I replied until they answered. She said regardless of what is happening in the US, Toyota Canada does not have a program for 2001-2004 Tacomas. She was extremely rude, all I called for was because I wanted to know if the frame replacement in the US applied in Canada.
Oh well, theres really not much to do but wait. I don't plan on keeping a truck that had the frame replaced, so hopefully they buy it back and I can purchase a new Tacoma, if not, I don't know what to do.
#671 of 1369 Re: [grammyd]
Jan 26, 2009 (6:29 pm)
well she sucks and so does her attitude.
If I were you, I wouldnt buy a new tacoma or any toyota for that matter after being treated the way people have been and to think thats just in this forum.
I fought with Keven and he was pretty much reading from a Q card. it was pointless.
so i told him I will never buy a toyota again and he said "thats your decision to make"
So tomorrow it looks like I will be getting a honda element.
I wanted the ridgeline ( which is awesome) but the gas mileage is bad ..
#672 of 1369 Re: [mcalautt]
Jan 27, 2009 (12:31 pm)
Same bs I heard. Sounds almost word for word. Still waiting to hear ANYTHING. No one has a clue what is going to happen let alone when. Its been 2 weeks and the dealership still knows nothing. Kevin just reads from a card and won't tell me anything. I'm getting real disgusted with Toyota and it looks like Nissan here I'm come.
#673 of 1369 Re: [pataco01]
Jan 27, 2009 (12:37 pm)
Nissan or honda ..
u cant lose..
I just missed a 2007 honda element AGHHHHH
it was awesome but they would not meet me on the price..
major bummer .. ....
look at consumer reports for honda and nissan if your looking for a truck again.
the ridgeline is awesome and got excellent ratings.Get this,
nissan makes thier NISMO frontier.. and I heard that Suzuki is going to sell
the exact same truck and with suzuki you get a longer factory warranty.
Worth looking into because its literally the NISMO with suzuki badges.
my buddy has a NISMO and loves it.
Jan 27, 2009 (1:09 pm)
Toyota dissed me and now I drive a Nissan. To hell with them!!!
#675 of 1369 Re: [mcalautt]
Jan 27, 2009 (1:11 pm)
Yeah, bought my wife an '05 Nissan Xterra Off Road. Absolutely love it. It would run circles around my 3.4L taco. I really like the '03 and up Frontiers, and I did see the new Suzukis in a quad mag. Not real crazy with the bed on the Honda though. The bedsides are too high for my liking. My dealer told me to just tell him what year/make/model/mileage and he'll find it for me. Just wondering what I'll get for my truck though.
#676 of 1369 more info
Jan 28, 2009 (11:41 am)
I recently posted some info regarding the frame replacement, the kit will consist of new brake lines,parking brake cable, front control arms and rear leaf springs. There are a few other items, but it is unclear exactly what they are, I would imagine hardware. Hopefully this is beneficial to some of you. The frames are being provided by DANA corp in KY, which should be available very shortly.
#677 of 1369 Re: more info [cman23]
Jan 28, 2009 (11:54 am)
Thanks for the info.
For clarity, do we know...
1) When was the last year this frame model was used in tacomas? (1995 - 2004?)
2) Are the 2005 and newer ones using a different design?
3) Is Dana the supplier of the original bad frames, or just the replacement ones?
4) Who makes the frames for 2005 - 2009 model run?
#678 of 1369 Tacoma Frame Rust
Jan 29, 2009 (3:15 pm)
I too have a 2001 Tacoma with a rusted frame. The dealer now has my truck and gave another vehicle for my use while the frame is replaced. I don't understand all of the noise people are making about the problem. We all bought Tacomas because of their quality and Toyota's reputation. I read where many of the trucks have several hundred thousands of miles and the only problem has been the frame. Toyota has stepped up to the plate and agrees to repair them. It is an inconvenience but I am sure Toyota will do a quality repair just as they do in manufacturing the vehicle in the first place. Just imagine if there were a similar problem with a truck made by an American manufacturer. We would all be getting zip! So let's give Toyota a chance to repair these trucks. It is understandable that people would want a new truck for free but it is not realistic. There are tens of thousands of trucks that will require repair at a tremendous cost to Toyota. Have patience --- life is too short!
#679 of 1369 Re: Tacoma Frame Rust [oldbones]
Jan 29, 2009 (3:40 pm)
I speak for only myself, but Toyota's lack of communication in this matter is what bothers me the most. I asked for a reasonable time frame that the work would be done in, what parts would be replaced, and the going forward warranty. I asked for it in writing, multiple times. Toyota Corp said "no". I think my requests were very fair given the work being undertaken. Toyota was also very arrogant when I made these inquiry's about 'My' truck.
Again everybody has their own things that work for them, but Toyota's lack of communication (still no letter yet) and arogant attitude is what upset me.
As far as the loaner goes. Some people want 'their' trucks. This is not a 3 day deal, it will be many months. Also Toyota offers no insurance on their rental, that burden is also on you.
Toyota has also known about this for some time but has chosen 'saving face' in the media over alerting people asap as they are maybe riding around with loved ones in a potentialy structually unsafe (in crash) truck.
Again to each their own, but while it may work for you, the outlined points above, in my opinion, justify people's anger.