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Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
929 messages, Last post on Dec 04, 2009 at 8:59 PM
You are in the Toyota Tacoma Forum. Your Host is kcram
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It has been 5 weeks now and no information on when the frames may be available. As others have noted the Corp reps are useless, they have no information and repeat the same corporate BS. Case manager (Kevin of other postings) refuses to provide the letter or provide a higher authority to talk to. Unbelievable. They're deliberately stonewalling us. To top it off my buddy Kevin tells me the local dealer is the one who would have the info and my local dealer tells me they get all the info from corporate. Dealer has no idea what parts to order, what part numbers will be needed, when they may get parts, etc. Absolutely atrocious responses from Toyota corp and their lackeys. Dealer now has 4 Tacoma's sitting there with same issue. I'm going to try contacting local papers and TV stations but am not holding out much hope. |
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I called Toyota Canada and am not happy. I spoke with a female Toyota employee and she started off her conversation with "we've told you over and over again, your 2001 Tacoma is not covered under this campaign". The reason she said "over and over" is because I emailed them 3 times regarding this issue because they never answered my question, so I replied until they answered. She said regardless of what is happening in the US, Toyota Canada does not have a program for 2001-2004 Tacomas. She was extremely rude, all I called for was because I wanted to know if the frame replacement in the US applied in Canada. Oh well, theres really not much to do but wait. I don't plan on keeping a truck that had the frame replaced, so hopefully they buy it back and I can purchase a new Tacoma, if not, I don't know what to do. Grammy
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Replying to: grammyd (Jan 26, 2009 5:20 pm) If I were you, I wouldnt buy a new tacoma or any toyota for that matter after being treated the way people have been and to think thats just in this forum. I fought with Keven and he was pretty much reading from a Q card. it was pointless. so i told him I will never buy a toyota again and he said "thats your decision to make" . So tomorrow it looks like I will be getting a honda element. I wanted the ridgeline ( which is awesome) but the gas mileage is bad  ..
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Replying to: mcalautt (Jan 26, 2009 6:29 pm)
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Replying to: pataco01 (Jan 27, 2009 12:31 pm) u cant lose.. I just missed a 2007 honda element AGHHHHH it was awesome but they would not meet me on the price.. major bummer .. .... look at consumer reports for honda and nissan if your looking for a truck again. the ridgeline is awesome and got excellent ratings.Get this, nissan makes thier NISMO frontier.. and I heard that Suzuki is going to sell the exact same truck and with suzuki you get a longer factory warranty. Worth looking into because its literally the NISMO with suzuki badges. my buddy has a NISMO and loves it.
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Replying to: pataco01 (Jan 27, 2009 12:31 pm)  dissed me and now I drive a Nissan. To hell with them!!!
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Replying to: mcalautt (Jan 27, 2009 12:37 pm) |
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| I recently posted some info regarding the frame replacement, the kit will consist of new brake lines,parking brake cable, front control arms and rear leaf springs. There are a few other items, but it is unclear exactly what they are, I would imagine hardware. Hopefully this is beneficial to some of you. The frames are being provided by DANA corp in KY, which should be available very shortly. | |
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Replying to: cman23 (Jan 28, 2009 11:41 am) For clarity, do we know... 1) When was the last year this frame model was used in tacomas? (1995 - 2004?) 2) Are the 2005 and newer ones using a different design? 3) Is Dana the supplier of the original bad frames, or just the replacement ones? 4) Who makes the frames for 2005 - 2009 model run? Thanks -wsn |
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I too have a 2001 Tacoma with a rusted frame. The dealer now has my truck and gave another vehicle for my use while the frame is replaced. I don't understand all of the noise people are making about the problem. We all bought Tacomas because of their quality and Toyota's reputation. I read where many of the trucks have several hundred thousands of miles and the only problem has been the frame. Toyota has stepped up to the plate and agrees to repair them. It is an inconvenience but I am sure Toyota will do a quality repair just as they do in manufacturing the vehicle in the first place. Just imagine if there were a similar problem with a truck made by an American manufacturer. We would all be getting zip! So let's give Toyota a chance to repair these trucks. It is understandable that people would want a new truck for free but it is not realistic. There are tens of thousands of trucks that will require repair at a tremendous cost to Toyota. Have patience --- life is too short!
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