- #67 of 921
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UGH!
by hockeyeast
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Apr 20, 2008 (6:24 am)
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Well, I hope the HELL toyota has some quality control measures going on down there. This is the best way to lose customers.....Ask the BIG 3. They seem to have learned that it's not a good idea to keep screwing your customers. Kudos to the big 3 for trying. Lets hope toyota does the same. At least they have stepped up for this problem. Now I am worried about the 2001 s and above.
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- #68 of 921
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Re: UGH! [hockeyeast]
by release
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Apr 20, 2008 (6:12 pm)
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Replying to: hockeyeast (Apr 20, 2008 6:24 am)
Can someone tell me definitively whether or not they allow you to leave with your truck if it fails inspection. Most of the posts here imply that if it fails they cease it on the spot but when I went to toyota, the person I spoke with said he thought that it was my choice whether or not they kept it. also, does anyone who has gotten an offer letter know which of the KBB prices they were offered 150% of?
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- #69 of 921
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Can Drive
by hockeyeast
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Apr 21, 2008 (3:29 am)
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Mine failed, but not so bad that I couldn't drive it. You can drive it. Now, if they deem it too bad (cracked frame, etc.) then they will keep it. Too Unsafe. As far a KBB, I am still waiting.
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- #70 of 921
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Re: Can Drive [hockeyeast]
by tlamps
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Apr 21, 2008 (2:26 pm)
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Replying to: hockeyeast (Apr 21, 2008 3:29 am)
I have a 2000 Tacoma with some heavy rust on the frame. I had my truck inspected last week at a local service shop and the mechanic told me about the frame problems and that Toyota may buy it back. I don't really want to lose my truck, but I don't want it falling apart driving down the road. My 2000 only has $61k miles on it.
I have an appointment with the dealer on Thursday, when I called the service tech said this was a new process and he was not sure how it worked? This will be interesting.
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- #71 of 921
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Re: Can Drive [tlamps]
by release
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Apr 21, 2008 (5:20 pm)
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Replying to: tlamps (Apr 21, 2008 2:26 pm)
Scheduled my appointment today. The woman at the desk told me that I can keep the truck even if it fails and the KBB price that she said is quoted is the "retail" which is the highest of the 3 prices. we'll see.
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- #72 of 921
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Re: newer toyota question [ern3]
by pdave
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Apr 22, 2008 (2:14 pm)
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Replying to: ern3 (Apr 19, 2008 4:35 pm)
I wouldn't recommend buying another Toyota. If you check around on the Internet, there are newer Toyotas with frame rust problems. Toyota's frame is a "box" frame which means water gets trapped in the frame during the winter causing rust, especially if you live in an area where salt is used for snow. The US "big three" trucks use an "open frame" and water can't get trapped inside.
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- #73 of 921
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Re: Can Drive [release]
by robertmat
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Apr 23, 2008 (12:51 pm)
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Replying to: release (Apr 21, 2008 5:20 pm)
I just took mine in to the dealer during my lunch. It took me 2 weeks to get the appointment. They allowed me to take my truck (98 Tacoma 4X4 Extracab, 100,000 miles, Northern New England) home since they deemed it safe to drive (1 hole, low in the frame). The service deprtment has started "the process" and I should here from Toyota within 1-2 weeks. I am hoping they will buy it back. I am sure the resale value on these has dropped significantly. Has anyone heard of Toyota fixing the frame and not offering the buyback? Thats what I am afraid of.
I know of from 5-7 trucks that have been taken back by Toyota (3 of these trucks belong to co-workers), most similar stories (150% of KBB retail/excellent, sometimes they confiscate the truck and sometimes they don't. When they confiscate it they offer a rental car. The process takes about a month.
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- #74 of 921
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1st Response
by hockeyeast
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Apr 23, 2008 (2:24 pm)
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I received a message from ISB (I am guessing a company that is taking care of this for Toyota) that I need to fax them a copy of the registration for my Tacoma.
I'll keep you posted as things progress.
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- #75 of 921
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Re: 1st Response [hockeyeast]
by 71pro
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Apr 23, 2008 (3:07 pm)
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Replying to: hockeyeast (Apr 23, 2008 2:24 pm)
I work for a dealer and I have to say TOYOTA has definatly stepped up for this problem they are in fact paying 150% of Kelly Blue book Excellant condition any on can find this info at kbb.com and enter all the info about your truck and the milage and its the highest value. And yes most of the trucks we have seen we have kept do to the extent of the frame rot and the fact that if these trucks are hit they ARE going to fold up. so for the protection of the customer we/toyota is paying for the rentals. My dealer unfortunatly is booking a month out to perform the inspections do to the paper work involved after the customer has left in there truck or rental. and yes even if its a small hole we are still reporting it and I believe toyota is buying them back because it will only get worse. this is not a RECALL because not every truck is involved but may be in the next few years thats why its a Warrenty extension for 15 years from the date of first use of the vehicle..
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- #76 of 921
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Sooooo.....
by hockeyeast
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Apr 23, 2008 (5:01 pm)
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Ok, let me get this straight...If my truck is worth kkb price of 5730.00, then I am assuming that my truck will go for 8595.00. Am I doing that right? 
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