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Toyota Tacoma 2004 and Earlier Frame Problem

925 messages,  Last post on Nov 29, 2009 at 8:03 AM

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What is this discussion about? Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck

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#653 of 925 Re: frame game...... [rachelf] by doubleusn Jan 15, 2009 (7:47 pm)
Replying to: rachelf (Jan 15, 2009 7:38 pm) Hi   Before I worked out a deal with my dealer, Toyota Corp (Ms. Bishop) REFUSED to provide me with the list of parts in writing/email/fax.   FWIW:   Toyota's Legal Dept Address is:   Toyota Motor Sales USA National Customer Relations 19001 Southwestern Ave. Dept HQ11 Torrance, CA 90509 Attention: 2001-2004 Customer Support Program (Tacoma)   Good luck folks...   Cheers -wsn
#654 of 925 Re: frame game...... [rachelf] by bearcatter Jan 16, 2009 (7:52 am)
Replying to: rachelf (Jan 15, 2009 7:38 pm) I agree with rachelf, this frame replacement open heart surgery is going to eventually cause palpitations to our wallets. Toyota will find a way to tack on extra charges for stuff that breaks in the course of the frame replacement. If the frame is rusted, that other stuff is rusted. I expect to have to replace tie rods, exhaust system, etc, as thrashing on that rusted stuff is going to cause failure. I'd just as soon not be responsible for $600-$700 in additional costs arising from this frame replacement. I'm even going to have to replace my oil pan when the engine is out of the truck. I bet I'm personally looking at $1000 out of pocket expenses at frame replacement time. That's why in this economy, a buyback is the best solution for us owners. Replies to this message: mcalautt (Jan 16, 2009 6:24 pm) JRB2002 (Jan 21, 2009 5:00 pm) mcalautt (Jan 21, 2009 5:39 pm)
#655 of 925 1997 Taco Inspection by matthewota Jan 16, 2009 (9:31 am)
I had my 97 Taco inspected yesterday. I have owned it since 2002 and have almost 200,000 miles on it. The inspection showed no rust corrosion on the frame. However, I purchased and drove it in Southern California where the climate is mild.   I now live in New England and the dealer told me to bring it back in one year for another inspection.   I plan to get the frame undercoated as soon as I can afford it. I would rather drive my Taco until it falls apart than part with it. Replies to this message: Sambone5769 (Jan 16, 2009 9:47 am) jpf (Feb 28, 2009 2:54 pm)
#656 of 925 Re: 1997 Taco Inspection [matthewota] by Sambone5769 Jan 16, 2009 (9:47 am)
Replying to: matthewota (Jan 16, 2009 9:31 am) Undercoating only does so much. It tends to trap whatever is already on the frame beneath the undercoat and just speed up the rusting process. This is particularly true with road salt. Welcome to New England! Replies to this message: jpf (Feb 28, 2009 2:54 pm)
#657 of 925 Re: frame game...... [bearcatter] by mcalautt Jan 16, 2009 (6:24 pm)
Replying to: bearcatter (Jan 16, 2009 7:52 am) the frame replacement is a bad idea has I have mentioned before however I heard that the frame will come with kits containing new bolts and related parts that they expect to be rusty.
#658 of 925 Anyone get a letter yet? by deebone Jan 17, 2009 (5:56 pm)
Has anyone with a 2001 - 2004 Taco received a letter yet detailing the new frame replacement program? My case manager told me letters were going out in early January, yet my dealer's service manager (whom I check with at least weekly) still has not heard any details about what the dealers are supposed to be doing or when. I agree with mcalautt, frame replacement is a bad idea, and I've had other ASE mechanics tell me the same thing. My case manager told me that it will be at the dealer's discretion what gets replaced as part of the frame transplant vs. what the Taco owner needs to lay out $$$ for. That will just result in more PO'd Taco owners... Replies to this message: mcalautt (Jan 17, 2009 7:46 pm)
#659 of 925 Re: Anyone get a letter yet? [deebone] by mcalautt Jan 17, 2009 (7:46 pm)
Replying to: deebone (Jan 17, 2009 5:56 pm) Its my opinion that toyota does not care.. they are only concerned about how much they will need to pay out. I have a 2001 and was lucky to fall into a buy out. My case manger (Kevin) basically is the middle man between us and corporate. He made sure he kept saying that they are buying mine back as "good will" as the 2001 - 2004's are all getting a frame replacement. I argued that frame replacements are NOT the answer and that toyota is going to really damage their customer reputation. HE said " we are not in the business of buying trucks back" I dont have enough room here to begin to tell you what I said. Imagine that, they are not in the business to buy trucks.. I said, "consumers are not in business to buy trucks that only last 5 to 6 years.
#660 of 925 Re: bostonchannel5 [screwed4] by daleyplanit Jan 19, 2009 (9:06 am)
Replying to: screwed4 (Jan 15, 2009 11:37 am) Hey! That was me reccomending the contact with BC5. I've tried in vain to get my local, Albany NY paper and TV stations involved. I'm glad you made some headway. If there is anything you need at all I'd be happy to help. I have pictures from others and copies of every letter I've written as well. please keep the board posted and share the video!   thanks Replies to this message: hockeyeast (Jan 19, 2009 1:14 pm)
#661 of 925 Re: bostonchannel5 [daleyplanit] by hockeyeast Jan 19, 2009 (1:14 pm)
Replying to: daleyplanit (Jan 19, 2009 9:06 am) If you want to get the local papers involved, just blame it all on George Bush.
#662 of 925 Re: frame game...... [bearcatter] by JRB2002 Jan 21, 2009 (5:00 pm)
Replying to: bearcatter (Jan 16, 2009 7:52 am) I am in agreement with the others who have posted. I own a 2002 with a rusted frame. When I spoke with Toyota Corporate about it they advised that Toyota will only replace the frames and not buyback any of the 2001-04 trucks. I too feel I should not be responsible for the numerous items that are bound to fail when performing such a major undertaking. Toyota will not even specify what they are will replace beyond the frame itself. I paid more money for a Toyota truck because I had believed in their legendary reliability and durability. Toyota needs to do right by us owners of later model Tacomas by providing the same program offered to owners of 1995-2000 Tacomas. We should not be discriminated just because we purchased newer model trucks. Replies to this message: mcalautt (Jan 21, 2009 5:39 pm)

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