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Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
925 messages, Last post on Nov 29, 2009 at 8:03 AM
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Replying to: mcalautt (Jan 15, 2009 1:53 pm) Mr. Service Mgr. metioned that during the "repair" it might be a good time to replace/fix parts that are easily accessible such as fuel/brake lines........ I want to know if any of you know what exactly is included in the frame repair.....a mechanic pal said that Toyota should be responsible for the lines, because they are gonna mess them up during surgery......See where I'm going w/ this ? What are the parts that are included with the frame ( I'm a mechanical dummy). I want to go in there knowing exactly whats what.......I am hiring an honest mechanic to put the truck up on a lift and show me the whole deal. I dont want to pay for parts that Toyota is responsible for. Anybody got some info on this? Also I'm scared, 'cause I'm one of the first frame jobs for this dealership- being the test monkey doesnt make me feel the love.......... |
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Replying to: daleyplanit (Jan 13, 2009 10:59 am) I ended up working something out with the dealer. They gave me a fair trade in value for the truck. A number that reflects market value of what it would be worth if it did not have a hole in the rusty frame. They then let me use that trade value towards a heavily discounted 09 Tacoma. I wanted 1.5 KBB but Toyota Corp (vs dealer) are being unreasonable about this. I don't have the 3+ months I was quoted for a frame replacement and I don't trust it will be done right, we are talking major surgery. I took the trade deal. The problem goes away, I have a new 09 that was 'heavily' discounted on $$$, and the many months of waiting and Toyota Corp BS is no longer my problem. Also FWIW they did give me a rental for no cost for the 3/4 weeks that it took to work this all out. In the end 99% of this is Toyota Corp, and not the dealer (or mine anyhow) I had already bought 2 there, and the General Sales Manger made it happen. Very nice lady. Glad it's all over, I will not miss dealing with Ms. Bishop from the Corp office in CA. Good luck to everybody... Cheers -wsn |
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Replying to: rachelf (Jan 15, 2009 7:38 pm) Before I worked out a deal with my dealer, Toyota Corp (Ms. Bishop) REFUSED to provide me with the list of parts in writing/email/fax. FWIW: Toyota's Legal Dept Address is: Toyota Motor Sales USA National Customer Relations 19001 Southwestern Ave. Dept HQ11 Torrance, CA 90509 Attention: 2001-2004 Customer Support Program (Tacoma) Good luck folks... Cheers -wsn |
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Replying to: rachelf (Jan 15, 2009 7:38 pm)
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I had my 97 Taco inspected yesterday. I have owned it since 2002 and have almost 200,000 miles on it. The inspection showed no rust corrosion on the frame. However, I purchased and drove it in Southern California where the climate is mild. I now live in New England and the dealer told me to bring it back in one year for another inspection. I plan to get the frame undercoated as soon as I can afford it. I would rather drive my Taco until it falls apart than part with it.
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Replying to: matthewota (Jan 16, 2009 9:31 am)
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Replying to: bearcatter (Jan 16, 2009 7:52 am) |
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Has anyone with a 2001 - 2004 Taco received a letter yet detailing the new frame replacement program? My case manager told me letters were going out in early January, yet my dealer's service manager (whom I check with at least weekly) still has not heard any details about what the dealers are supposed to be doing or when. I agree with mcalautt, frame replacement is a bad idea, and I've had other ASE mechanics tell me the same thing. My case manager told me that it will be at the dealer's discretion what gets replaced as part of the frame transplant vs. what the Taco owner needs to lay out $$$ for. That will just result in more PO'd Taco owners...
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Replying to: deebone (Jan 17, 2009 5:56 pm) I have a 2001 and was lucky to fall into a buy out. My case manger (Kevin) basically is the middle man between us and corporate. He made sure he kept saying that they are buying mine back as "good will" as the 2001 - 2004's are all getting a frame replacement. I argued that frame replacements are NOT the answer and that toyota is going to really damage their customer reputation. HE said " we are not in the business of buying trucks back" I dont have enough room here to begin to tell you what I said. Imagine that, they are not in the business to buy trucks.. I said, "consumers are not in business to buy trucks that only last 5 to 6 years. |
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Replying to: screwed4 (Jan 15, 2009 11:37 am) thanks
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