Last post on Nov 25, 2013 at 8:59 AM
You are in the Toyota Tacoma
What is this discussion about?
Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck
#634 of 1369 Re: 2001 taco failed [pataco01]
Jan 09, 2009 (5:37 pm)
I got a kevin as a case manager as well.
he is not too helpful.. just tells you your screwed in 6 different ways..
I bet its the same guy.
I called and said, "why should I miss out on toyota new purchase deals because I am waiting for an offer on my buyback? shouldnt these incentives be extended to people involved in the tacoma problem?"
he said, "the buyback program has nothing to do with any deals going on new toyotas' so you would just need to wait for your offer and then look for new deals that come in."
He ( and other people I spoke with at toyota) also act like they have no affiliation with ISG which is very annoying and insulting, I mean, toyota hired ISG to handle the buybacks but when you ask questions about ISG they have no answers.
#635 of 1369 Re: 2001 taco failed [mcalautt]
Jan 09, 2009 (8:12 pm)
Sounds like his M.O. Couldn't answer any questions except to tell me frame swap or nothing. Said my dealer would be able to answer specifics but they know nothing right now. I really love my truck and I guess I'm gonna keep it so Kevin told me if I had anything I wanted done to my truck the dealership should be able to help me out while the trucks apart. I'm about due for a clutch, timing belt, and new suspension. He told me new leafs may be included. I would usually do this all myself but hey if the've got the motor and tranny out might as well let them do it. I know they won't let me come in and do it. Wouldn't that be nice.
#636 of 1369 Re: 2001 taco failed [pataco01]
Jan 10, 2009 (7:05 am)
ya they should actually not charge you any labor on that..
the suspension would have to come out anyway and the motor and trans will come out and be separated so you should tell them u need it done and your only paying for the parts.
id go to the dealer and have the parts department give you part numbers and price and dont tell them your truck is there. that way you get a price from them and then you can compare to make sure they dont try to mark them up to pay for some labor.
#637 of 1369 Re: 2001 taco failed [mcalautt]
Jan 10, 2009 (11:51 am)
Does anyone know for sure if the frames are coming bare or are there new suspension components on them as well? I've heard both, but no definitive answer as of yet.
Also, does anyone have any idea what the truck might be worth after the frame swap? I know it all depends on the truck itself, but has anyone heard of trucks that have had the frame replaced and what value they had compared to similar Tacoma's without frame issues?
I mean, I wonder if advertising the truck as having a brand new frame with a 15 year warranty might appeal to a prospective buyer. I am assuming this 15 year warranty would aplly for the life of the vehicle and not just me, the owner.
#638 of 1369 Re: class action list [Sambone5769]
Jan 10, 2009 (2:48 pm)
Just added mine.
#639 of 1369 Re: 2001 taco failed [Sambone5769]
Jan 10, 2009 (3:29 pm)
I was told that what came on the frame depended on your VIN #. Basically they don't really know either, and that's from Kevin Toyota. He did say nuts and bolts and the "usual" stuff that breaks with a project like this. I'm hoping that means brake/fuel lines and hopefully rear leafs. They did tell me that my body lift will be reinstalled and I will get the truck back the way it sits now. So I hope this new frame works out.
Jan 12, 2009 (9:03 am)
Just got his reply from my State A.G.'s office ...
"Your e-mail was forwarded to me. I have heard of the volunteer buyback plan from Toyota. I do understand your vehicle is not covered under this plan. Because this is a volunteer program that Toyota is doing and not required we cannot mediate your complaint. I would encourage you to keep the line of communication open with Toyota’s customer service. It is your only course for addressing this issue. It the volunteer changes and you are then covered we could then try to mediate the situation. But as it stands now, we cannot do anything."
#643 of 1369 Re: CLASS ACTION SUIT LIST [reuser]
Jan 12, 2009 (12:38 pm)
Yeah, I signed up for that too. Toyota was very smart how they went about all this. They're very adamant about not calling this a recall. That basically keeps us from being able to do anything about it. This is pretty much a "goodwill" effort on Toyota's part.