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Toyota Tacoma 2004 and Earlier Frame Problem

921 messages,  Last post on Nov 06, 2009 at 11:20 AM

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#621 of 921 Re: Toyota Frame Rust Buy-Back Program [tcincy] by screwed4 Jan 08, 2009 (10:47 am)
Replying to: tcincy (Nov 09, 2008 4:25 pm) we have same problem, 2002 toyota, we go in for an oil change on November 11, 2008, and to fix the check engine light, well we got an oil change, the service tech informs us, about the repurchase program, we were speechless, we own a bucket of rust. The manager at dealership, said everybody is receiving a quite lucrative offer. next day, rep shows up to determine that yes indeed there is a problem. within, 45 days you will receive and offer in the mail. Nothing, nothing. finally get through at the 1 800 number, and were we told this yesterday, oh we are so sorry, but the repurchase program has ended in december, but we say we filed our case on November 12th, oh no she says, ms. bishop, I believe her name is--we are now replacing the frame. This is unacceptable.....I took advice from this forum to file a complaint through dot.Everybody needs to complain, yes, we are getting screwed. a new frame...scary I think, how can it ever be right, any warranty with this? my local dealership will not help us with any of it. Shaffer Toyota, cumberland, maryland. They tell us, it is now out of our hands, well whatta bunch of crap did they sell us?? oh, i mean a rust bucket. we are disgusted to the end! Not to mention the bill they gave us of 110.00 for oil change, and to put it up on the lift. Never fixed the check engine light. First guy, says oh, it is unsafe, you will get a rental, the other guy says, oh it is driveable. Confused, pissed off, any suggestions would be appreciated, with those dealing with the same problem. Replies to this message: mcalautt (Jan 08, 2009 11:36 am) doubleusn (Jan 08, 2009 4:45 pm)
#622 of 921 2002 tacoma by screwed4 Jan 08, 2009 (10:56 am)
does anybody have aphone number, other than the one listed on toyota's website.   just curious, as to another direction to go.   I can not get beyond my case worker, asked for her boss, and she refused, I make the final decsion she informed us quite rudely.   We are the ones, she is getting paid at a desk, and is being rude, no sympathy or help from her at all.   any help appreciated!!!
#623 of 921 Re: 2001 Tacos now covered [MAKO69] by mcalautt Jan 08, 2009 (11:34 am)
Replying to: MAKO69 (Dec 28, 2008 11:55 am) no sorry dude.. I have asked for it a few times and never got it .
#624 of 921 Re: Toyota Frame Rust Buy-Back Program [screwed4] by mcalautt Jan 08, 2009 (11:36 am)
Replying to: screwed4 (Jan 08, 2009 10:47 am) awesome service... 1st of all, they should have givin you the money back.. that is just poor.   there is a warranty and I believe it is suppose to be 15 years on the new frame, but thats just on the frame. When your truck has other issues that will most likely be related to the frame swap (IE: rattles, noises, intermittent electrical conditions) that wont be covered.   as far as a number.. call the 800 number for toyota and then ask them for the # for ISG. after the paper work has been submitted for your truck, they will have a case for it.
#625 of 921 2001 taco failed by pataco01 Jan 08, 2009 (1:57 pm)
Well I've been watching this post for a couple of weeks now and can finally chime in. took my '01 to the dealership today and like I thought it failed the frame inspection. Big hole on the inside of the passenger side frame by the rear leaf hanger. Not real happy with toyota right now but the dealership has been pretty good so far. The hooked me up with a free loaner (new Dakota quad cab 4x4) and said they would start the paperwork. They told me I would be up for a frame replacement. I said no, I want the buyback. Talked to the Toyota rep and he gave me a new case number, different than my reference number, and said a case manager would call me within 24 hours to let me know my options. So should find out tomorrow whats going on. Hopefully they'll buy it back and I can get that Nissan I've wanted. When I hear anything new I'll be sure to update everyone. Replies to this message: doubleusn (Jan 09, 2009 6:27 am) pataco01 (Jan 09, 2009 5:17 pm) mcalautt (Jan 09, 2009 5:37 pm) and 4 more...
#626 of 921 Re: tocoma recall [horselover2] by reuser Jan 08, 2009 (3:26 pm)
Replying to: horselover2 (Jan 07, 2009 6:36 am) I went through the Toyota thing last summer. If you haven't found it, go to AUTOSAFETY.ORG, the Center for Auto Safety in D.C. where they are collecting names for a potential class action suit. I'll join any suit that happens. I talked to the Director last summer and he was very aware of this issue. One of the problems is that because Toy is not calling this a recall (rather a buy-back) they pretend that they didn't know about this problem during all of these years when many of us were buying used vehicles. Don't know about the 2001 models on -- whether Toyota is finally owning up to the dangerous nature of the problem.   The AG idea is a good one too -- whatever works! Good luck. Now I have a Ranger I hate, but I'm so sick of Toyota that I doubt I'll ever buy one of their trucks again. Replies to this message: mcalautt (Jan 09, 2009 4:59 am)
#627 of 921 Re: Toyota Frame Rust Buy-Back Program [screwed4] by doubleusn Jan 08, 2009 (4:45 pm)
Replying to: screwed4 (Jan 08, 2009 10:47 am) Also dealing with Corporate and Ms. Bishop.   She has refused to provide me in writing with a warranty, a replacement part list, and an ETA.   I have also left calls with the NHTSA, State AG, and the FTC (fed)(877-382-4357)   Anybody know the contact info for the Boston Area Regional Manager for Toyota?   Thanks -wsn
#628 of 921 Re: tocoma recall [reuser] by mcalautt Jan 09, 2009 (4:59 am)
Replying to: reuser (Jan 08, 2009 3:26 pm) I want to AUTOSAFETY.ORG but I cant find a section where they are taking names.. do you know the specific link ?
#629 of 921 Re: 2001 taco failed [pataco01] by doubleusn Jan 09, 2009 (6:27 am)
Replying to: pataco01 (Jan 08, 2009 1:57 pm) Hi   I also got a second case number and have been told not only will Toy Corp not provide me in writing with what is being replaced, but they will not provide me in writing the warranty going forward. I asked for it via email, fax, or ups. I have also been told there will be NO buy backs going fwd. I have been dealing with this with Toyota since 12/28. The dealer is being ok (sometimes good/sometimes bad) but Corp is being just as is described in all the other recent posts. Not helpful, secretive, and not returning phone calls when they say they will, etc. Replies to this message: pataco01 (Jan 09, 2009 5:17 pm) mcalautt (Jan 09, 2009 5:37 pm) pataco01 (Jan 09, 2009 8:12 pm) and 3 more...
#630 of 921 class action list by reuser Jan 09, 2009 (6:51 am)
Hi folks. Here's how to get on the Center for Auto Safety's list of people interested in a class action suit. THERE ARE ONLY 47 SO FAR, SO I URGE ALL OF YOU WHO ARE PISSED OFF TO GET ON THE LIST SO THAT WE BECOME A FORCE.   There is indeed a broken link on the autosafety.org website, so I figured out the apparent only way to get to the place to file a complaint and get on a list. On the homepage click on "file a complaint". File your complaint and you'll see that the last question is "are you interested in a class action suit?" Say "yes". You can then go and view all other complaints if you wish.   Last summer when I was going through this the only way I learned about the Center for Auto Safety's involvement was through a newspaper article -- they don't seem to come up on Google. So I'm not surprised that more people haven't found them, but it is critical. They can be very instrumental in pushing action on things.   I'd love to hear that everyone has suddently filed a complaint on the Center's site! Replies to this message: mcalautt (Jan 09, 2009 7:02 am) Sambone5769 (Jan 09, 2009 3:29 pm) theiglu (Jan 10, 2009 2:48 pm)

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