Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
925 messages, Last post on Nov 29, 2009 at 8:03 AM
You are in the Toyota Tacoma Forum. Your Host is kcram
|
|
|---|---|
|
I am totally disgusted with Toyota. They have had my truck for more than 2months and just told me that now they will replace the frame. It has sat for the 2 months ...in tocoma land...rotting...literally. I am refusing the offer and have contacted the DOT and my Attorney General's office. They said I am the only one they have heard from and one is not enough to make a difference. The plan is unacceptable. If you want to make them change the offer to a more fair one...everyone should be contacting their Attorney General, The DOT and their local politicians. We bought the toyota with trust in their integrity and now they are not standing by their vehicles with substandard frames. The vehicle will be worth less and we are taking the loss. We need a class action suit and we need to not give up and take what they offer. My dealer said they do not even have the frames..it will be a long process. Did anyone recieve official paper work from Toyota stating their plan? |
|
|
Replying to: mcalautt (Jan 06, 2009 6:31 am) |
|
|
|
|
Replying to: horselover2 (Jan 07, 2009 6:36 am) I've yet to hear back from Toyota and don't want a new frame. I filed an official complaint with NHTSB (or whatever it is). I will file with DOT as per your suggestion and look into the State Attourney General as well. I love my truck, but I really LOVED it's reliability and high resale value. Now what do I have?
|
|
|
Replying to: Sambone5769 (Jan 07, 2009 7:27 am) everyone has to step UP. the DOT and AG need to hear it in numbers unfortunately.. As far as Im concerned a frame replacement is unacceptable
|
|
|
|
|
Replying to: mcalautt (Jan 07, 2009 7:48 am) I want Toyota to do right by me and everyone else, but it's scary to think how many other Tacoma owners are out there who have no clue that they may be putting themselves, their families and others in harms way. I informed a coworker with an 04 Tacoma that his truck might have frame problems as well and he was NOT happy.
|
|
|
Replying to: Sambone5769 (Jan 07, 2009 10:04 am) I have looked around but got no answers. as far as toyota was concerned, it only affected 95 - 00. Now they are acknowledging 2001 - 2004 but whos to say it doesnt exist in 05, 06 or 07 ? somewhere earlier in this thread I believe a toyota rep put in some "official" info about the buy back program but I dont think he has added any new info. |
|
|
|
|
Replying to: horselover2 (Jan 07, 2009 6:36 am) |
|
I've been watching this thread for a few weeks now. I heard about the buyback program over the summer, but since my Taco is a 2001, it forgot about it for a while. Discovered a hole in my frame about a 6 weeks ago, and opened a case with Toyota shortly thereafter. My case manager told me about 2 weeks ago that the frame replacement program was coming, and buyback's would no longer be offered, even though some 2001's were bought back as a gesture of "good will". I've made repeated attempts to escalate and requests for inclusion in that group of good will buybacks, to no avail. The case manager also told me dealers were trained up and ready to go with the frame replacement program right now, but they were just waiting for the frame kits to arrive. As of yesterday, my dealer's service manager still knew nothing about the 2001-2004 program, other than one was allegedly in the works. That communication gap does not instill a high level of confidence if I'm one of the first ones through the dealer's service bay doors under this program; seems more likely my truck will be used for some on-the-job training. I've also expressed repeatedly to Toyota my dissatisfaction with not at least having the option of buyback vs. frame replacement, but so far that has gotten me little more than an "I'll make a note of that" response. Starting in '94, I've purchased 3 pickups (even before they were known as Tacoma's) but the way the 2001 - 2004 owners are being treated leaves me less than enthused about re-upping for #4.
|
|
|
Replying to: deebone (Jan 07, 2009 6:05 pm) |
|
|
Replying to: tcincy (Nov 09, 2008 4:25 pm)
|
|
You are here:
Forums
Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2011 Toyota Tacoma
2010 Toyota 4Runner
Browse by Board
Browse by Topic
Today's Chats
