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Toyota Tacoma 2004 and Earlier Frame Problem

925 messages,  Last post on Nov 29, 2009 at 8:03 AM

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#576 of 925 2001 Tacoma buy back by bigbe Dec 20, 2008 (6:50 am)
Holy Cow I had been offered 13000 for my truck so I sent in my title and reg and signed the forms. I then went out and bought a new FJ I. hope they still are offering the 13000 Buy back because if they renege I am so screwed. I would have never bought a new truck if they didn’t make the offer of buy back Replies to this message: mcalautt (Dec 21, 2008 7:56 pm) bigbe (Dec 22, 2008 5:58 am) mcalautt (Dec 22, 2008 6:53 am)
#577 of 925 Re: 1995-2000 Toyota Frame Rust Buy-Back Program [david311] by bruce41 Dec 20, 2008 (7:24 am)
Replying to: david311 (Nov 03, 2008 1:16 pm) I had a 2001 Tacoma with perforated and split frame that was deemed not road worthy. It was hard dealing with the help dept. at toyota and was told for over a week that someone would call back but they never did until I went to the dealer and showed the service manager the problem. He contacted them and then things started to happen. They came back with an offer of 11K and my immediate response was "that's not acceptable." She didn't really know what to say and proceeded to give the standard answers,, blah blah blah. I ended the conversation say I was not going to accept the offer and that I was going to the state attorney generals office for advice. I had pictures taken and forwarded them and sent some letters to other agencies list in some of the forums. About 2 weeks later I received a call and they upped the offer to 15,295. I said that was more in the range I expected and I would accept the offer. I am now waiting for my check and have a Tundra at the dealer waiting for me as soon as I receive it Moral of the story I guess is to wait them out, but it is frustrating. Hope you can settle to your satisfaction.
#578 of 925 Re: 2001 Tacoma buy back [bigbe] by mcalautt Dec 21, 2008 (7:56 pm)
Replying to: bigbe (Dec 20, 2008 6:50 am) if you accepted an offer then you should be getting the money.. however dude.. the FJ cruisers have a subframe issue.. look it up.. the front right inner stamped frame along the top of the fenders are literally cracking in half and then the front bumper drops because of the split,, it has been a prob for a few years.   check these out. http://blogs.edmunds.com/roadtests/2007/04/2007-toyota-fj-cruiser---a-crack-in-t- he-armor.html   http://www.fjcruiserforums.com/forums/attachments/problems-dealer-service/14799d- 1187501670-engine-bay-body-rips-dsc03059w.jpg Replies to this message: bigbe (Dec 22, 2008 5:58 am) mcalautt (Dec 22, 2008 6:53 am)
#579 of 925 Re: 2001 Tacoma buy back [mcalautt] by bigbe Dec 22, 2008 (5:58 am)
Replying to: mcalautt (Dec 21, 2008 7:56 pm) Hi Thank for your answer I went on the websites you sug. .... I miss my tacoma Replies to this message: mcalautt (Dec 22, 2008 6:53 am)
#580 of 925 Re: 2001 Tacoma buy back [bigbe] by mcalautt Dec 22, 2008 (6:53 am)
Replying to: bigbe (Dec 22, 2008 5:58 am) i hear you dude ..   i still havent heard back from tosuckya. I still have a bad feeling they are going to attempt to tell me they are going to "offer" to replace the frame. I am going to try to call them today.
#581 of 925 Frame off by daleyplanit Dec 22, 2008 (12:01 pm)
I turned in the keys to my 2001 Tacoma in early December. Toyota wouldn't even give me what the KBB value was. I was told it was unsafe to drive, and when ISG came to take it the rep told me aside from the frame the truck was one of the best he has seen. I put a lot of work into it. Now Toyota is accepting the 2001+ models (fantastic) but offering owners the option of a frame fix. I feel like a kid at christmas who got an expensive toy he did not want. I am really overjoyed that Toyota is doing the right thing now, but in all seriousness, it is bittersweet. I was pressured to sell what Toyota might consider now to be a perfectly good truck for far under its value. If there was any way to give back the $10k Toyota gave me, and get my truck back - i'd consider it but the vehicle is long gone by now. Sad end to a sad chapter.   Re: Mr. Lyons post - I hope Toyota learns something from this fiasco. I spent nearly as much time looking for the perfect Tacoma as I did driving it. It lasted me one winter. It's really a shame how the company handled this - betting today's bottom line against future customer loyalty. When it does come time to buy a new car, a vehicle with a Toyota badge line won't be in my consideration. Replies to this message: tcincy (Dec 27, 2008 1:04 pm) mcalautt (Dec 27, 2008 1:59 pm)
#582 of 925 Re: 2001 Tacos now covered [grammyd] by MAKO69 Dec 26, 2008 (12:11 pm)
Replying to: grammyd (Dec 18, 2008 7:14 pm) Yes this is true. Was having a boat load of work done at an ASE certified shop on my 2002 built in '01when I got the call. My mech. stated they went to lift the vehicle and heard a loud CRUNCH. He said that the frame was rotted through and they could not do any of the exhaust, water pump, and timing belt work. He said it can't be safe, and informed me of the 95-00 buy back program so drove it 8 minutes down the road to HARR Toyota of Worcester, MA (charged the 58 bucks they SUCK) they called me said it failed come pick up your vehicle we are getting snow and it will be in the way. Brought vehicle to Herb Chambers Toyota of Auburn, MA (30 Min away) were I bought it they started making calls right away, got me a loaner (only after I bugged them for 3 days with harrasing phone calls) and said the frame replacement program starts in about 2-3 months. Toyota and the dealers have some logistical stuff to iron out before the program starts up. A lot of work. I loved my truck until I got that call. I will be shatcanning it as soon as I get it back. Will No longer be a Toyota Family. So much for Toyota Quality and Longevity the wife has a 05 Highlander man those are junk 2. Replies to this message: mcalautt (Dec 26, 2008 8:25 pm) MAKO69 (Dec 28, 2008 11:55 am) mcalautt (Jan 08, 2009 11:34 am)
#583 of 925 Re: 2001 Tacos now covered [MAKO69] by mcalautt Dec 26, 2008 (8:25 pm)
Replying to: MAKO69 (Dec 26, 2008 12:11 pm) Grammyd. they owe u the 58 bucks back... thats bullshit..   the frame replacement is true.. they are going to do it.. However I suggest if you have an 01 or newer, to fight this decision. your truck will never be the same and it will not be worth a penny after its done.. You will have squeaks and rattles, you will most likely have intermittent electrical problems.. this is my professional opinion. I am a master ASE cert tech. I can assure you NO tech in any dealership has experience doing a frame swap. NO tech is going to have an incentive to do any part of the job to perfection. Flat rate pay will be the reason for the failure to do the job correctly.   This is encouraging however, from this entry posted, "2001 -2004 Toyota Tacoma Customer Support Program by BrianTMS"   "To develop this new program, engineers here in Los Angeles, working with Toyota engineers from Japan, created a more comprehensive and less intrusive disassemble and reassembly process with built-in quality. In doing so, they identified all of the major and ancillary parts needed to complete the repair. "   but I still believe it is NOT the right thing to do. I managed to get them to NOT do my frame and they put me in for the buy back program on my 01. The toyota rep from Boston also claims they will contact me within the next few months with an offer that should be 1.5x KBB. Replies to this message: MAKO69 (Dec 28, 2008 11:55 am) mcalautt (Jan 08, 2009 11:34 am)
#584 of 925 Re: Frame off [daleyplanit] by tcincy Dec 27, 2008 (1:04 pm)
Replying to: daleyplanit (Dec 22, 2008 12:01 pm) To Daleyplanit..."charge the 58 bucks they SUCK". I agree with the others that you need to raise hell and get that service fee back. When I took my '99 Taco in for a radiator flush, AND have the rust inspection done, at Kerry/Performance Toyota in Florence, Ky., they too would not complete the radiator work as the the truck "flunked" the rust test, meaning, it qualified for buyback. They did NOT charge me any shop fee, since they would not do the radiator, and they proceeded with the buyback paperwork. That IS bullshit and I would raise hell until I got the miserable $ 58.00 back. Talk about trying to make a buck on your back..... - TimCincy Replies to this message: mcalautt (Dec 27, 2008 1:59 pm)
#585 of 925 Re: Frame off [tcincy] by mcalautt Dec 27, 2008 (1:59 pm)
Replying to: tcincy (Dec 27, 2008 1:04 pm) exactly, they cant charge you for a frame inspection.. get the money back.. call them, if they dont give it back, call ISG and get your case # and tell them what happened.

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