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Toyota Tacoma 2004 and Earlier Frame Problem

921 messages,  Last post on Nov 06, 2009 at 11:20 AM

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What is this discussion about? Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck


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#560 of 921
Re: NOT GOOD got a call from toyota of woburn [daleyplanit] by theiglu
Dec 10, 2008 (4:46 pm)
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Replying to: daleyplanit (Dec 10, 2008 1:17 pm)

I heard the same thing today from a person I've talked to who works at a Toyota dealership as a service technician. The field service manager came into their shop to explain to them how the procedure will work.
 
They are expected to do the job in 60 man hours.
 
VERY glad my offer came last week from Tiffany, I would have no confidence in a truck rebuilt with a new frame after 140k miles. Just imagine how many snapped bolts there will be.....just on the shackles!
#561 of 921
more bad news by mcalautt
Dec 12, 2008 (7:48 am)
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the frame replacement stunt is true. Kevin, the case manager at toyota, called me last night.. he wasnt really nice.. wouldnt let me ask many questions and I got the feeling he was getting annoyed when I did.
he said they are now looking into "repairing" 01 to 04 by replacing the frame.
I said i dont understand because toyota has bought back all 95-00 and a few 01.
he claims that is because a different vendor manufactured the frames for 95 - 00 and that is why they are having the problem.. I said, clearly that cant be because 01 have rot in the same exact place.. He continued to repeat that they are going to review the case and call me back by monday to determine if my truck is going to get a frame replacement..
He claims they are doing this because they have frames for 01 and up but not 00 back.
i dont believe that for a second.. I didnt tell him last night that im not accepting a new frame because I suppose there is a possibility that they can still offer to buy the truck however i doubt it..
#562 of 921
found this online about the customer support program by mcalautt
Dec 12, 2008 (8:33 am)
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http://www.autosafety.org/uploads/phpMgeIbQ_TacomaCustomerSupportProgram.pdf
#563 of 921
Buyback money by mbardera
Dec 12, 2008 (9:43 am)
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Our 1997 Toyota Tocoma failed the frame inspection on 12/9/08. We are waiting to hear from Toyota now, they assured us that it wouldn't take long as it would have before. Question: Did anyone recieve a 1099 with the buy back that you would have to claim on your taxes as income? We are going to use all of it, plus some cash to buy another vehicle (no payments!) If that is the case, we shall need to keep some money back to pay taxes when we file taxes. Lessens the amount of approx. money we have to buy another truck...... Help!!!!!!
#564 of 921
Tacoma Frame Problem Rental Vehicle by wpatac
Dec 14, 2008 (10:17 pm)
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For those of you that have been through this Toyota Frame inspection buy back what is the deal with a rental vehicle? I took my 2000 Tacoma in for inspection on Friday, it failed but they said I could drive it. However, the Sales Rep I spoke with before I left said that I probably shouldn't. I am waiting to be contacted by ISG now. Also, has anyone been successful in recouping any money spent on warranties that were purchased for the vehicles that failed the inspection? Any information would be greatly appreciated.
#565 of 921
Re: Buyback money [mbardera] by rcoole
Dec 15, 2008 (4:17 pm)
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Replying to: mbardera (Dec 12, 2008 9:43 am)

I spoke to the ISG person that handled my buyback about a 1099. He said that this is not a profit or loss situation and he understood early on from Toyota that there would not be a 1099.
#566 of 921
1998 Tacoma by jakemedic
Dec 15, 2008 (6:52 pm)
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My tacoma was inspected by a local dealership here in Davenport, Iowa in November. They dented the frame, but still stated the frame was "sound for now". Boy that sure makes me feel good. I contacted corporate Toyota once I discovered what they had done. The person at Toyota was not helpful in the least, only told me that "until it is rusted through, they won't buy the truck back". I offered to take a hammer over to the dealership and try denting a frame on a new tacoma and even asked if she would have her family drive around in a vehicle that the frame can be dented by a hammer with "light to moderate swings at 12 inches" like it said in the instructions outlined above.
 
So with that said, I filed a complaint with NHTSA in case I am killed in a traffic crash involving the frame of my truck failing. It's pretty hard to feel safe in a vehicle like this. It has NO resale value at all, and the longer Toyota stalls buying it, the lower the "deal" will be. It dropped significantly between October and November of this year alone.
 
I am attempting to add some photos to this posting as well. I hope they work.
 
http://i189.photobucket.com/albums/z318/jakemedic/tacomarust1108010.jpg
 
http://i189.photobucket.com/albums/z318/jakemedic/tacomarust1108030.jpg
 
http://i189.photobucket.com/albums/z318/jakemedic/tacomarust1108037.jpg
 
http://i189.photobucket.com/albums/z318/jakemedic/tacomarust1108042.jpg
 
http://i189.photobucket.com/albums/z318/jakemedic/TacomaRust027.jpg
#567 of 921
Re: 1998 Tacoma [jakemedic] by mcalautt
Dec 15, 2008 (7:03 pm)
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Replying to: jakemedic (Dec 15, 2008 6:52 pm)

the pic u posted with your finger pointing at the dent, that is where it will fail eventually.
your dealership sux for not failing it.
 
what year is your truck ?
#568 of 921
Re: Rental vehicle by tcincy
Dec 16, 2008 (12:24 pm)
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Replying to: wpatac (Dec 14, 2008 10:17 pm)

if ISG makes you an offer and you accept you get a loaner for 30 days.
The Service Manager at Kerry Toyota in Florence, Ky, where mine was inspected,
said I could:
1) have it right away if I left the vehicle,
  OR
2) Ikeep driving my vehicle, until the day I turned it into ISG and the ISG paid me for it, THEN I could get a loaner for 30 days while looking for another vehicle to purchase. I suggest # 2. You don't know how long it will be until you surrender vehicle, keys and title for the payment. So why not keep driving it, then use a loaner for 30 days while you look for another one?
 
They said it was MY choice, so your service mgr. and ISG rep should allow you to do it where you live as well.
#569 of 921
spoke to kevin again.. the toyota customer service manager. by mcalautt
Dec 16, 2008 (4:41 pm)
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he said that he spoke with rich ellessi ( woburn toyota service manager)
 
claims, "they" are working on my case with the boston regional rep.
 
claims there could be another inspection ??
 
which i assume is a stunt to determine which is cheaper for them..
 
buy me out or replace the frame...
 
will keep posting updates here.. I fear they are going to try to replace it.

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