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Toyota Tacoma 2004 and Earlier Frame Problem

929 messages,  Last post on Dec 04, 2009 at 8:59 PM

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What is this discussion about? Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck


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#555 of 929
150% by daleyplanit
Dec 08, 2008 (1:55 pm)
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If you got 150% for your 2001 and newer Tacoma, could you please post
 
- your truck's miles, trim, and basic info
-date of the offer
- your first name
- your city and state
- the name of the representative you spoke to
 
I'm building a case to get 150% for mine and it would help me a great deal to have some corroboration about the new deals. Thanks a ton!!!!!
#556 of 929
Frame Help by tmiller159
Dec 09, 2008 (10:28 am)
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Replying to: mattz88 (Jul 21, 2008 5:30 pm)

It is important that those of you with 2001 and newer Tacoma's with serious frame rust follow the correct procedure to get satisfaction for your complaints. You must file a formal complaint with the NHTSA as a minimum, like those of us with 95-2000 model year trucks did. When I did this a year ago October 07, I came here and asked people with similar complaints to do the same. By March 08, there were 3000+ formal complaints filed with NHTSA. The NHTSA has more horsepower to deal with these issues than any of you do alone so do it right and follow the path to success. It takes time and patience to get results but you will be rewarded for doing so. Go here: http://www-odi.nhtsa.dot.gov/ivoq/index.cfm and get started now.
#557 of 929
Re: Frame Help [tmiller159] by mcalautt
Dec 09, 2008 (1:23 pm)
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Replying to: tmiller159 (Dec 09, 2008 10:28 am)

you think I should file the complaint now ?
 
or wait to see if I get low balled.
 
i took my truck in fri.. so far no call yet from toyota.
#558 of 929
NOT GOOD got a call from toyota of woburn by mcalautt
Dec 10, 2008 (11:49 am)
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I dont know if this is a poor joke or not because I know the guy there...
 
He claims toyota has now extended the wauranty from 01 to 04.
sounds good right ?
he also claims that toyota is going to pay to have them put my truck on a new frame!.
 
Let me tell all of you who dont know how the auto business works.. THIS IS NOT AN OPTION... your truck will never be the same.. it will rattle, things will break that normally wouldnt.. its a MASSIVE job, a job I would only recommend if you were building a rock climber or something to beat on in the mud.. not your daily driver.
99% of all dealers pay thier techs flate rate. so that means they will be told that a job pays 2 hours for example and the tech would need to get that job done in 2 hours or less to make money.. so.. rush the job and get it done in 1.5 hours and u still get paid the 2 hours... so can you imagine the scope of this with replacing a frame? There wouldnt even be enough room to do this type of job in most shops.. its not a typical job..
I told them NO.. and he is going to relay the info...
 
stand by.
#559 of 929
Re: NOT GOOD got a call from toyota of woburn [mcalautt] by daleyplanit
Dec 10, 2008 (1:17 pm)
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Replying to: mcalautt (Dec 10, 2008 11:49 am)

How can the dealer install a new frame without giving you a salvage title on your truck? That's got to be a load of BS. To do all that they would need to pull the engine, remove the body piece by peice (the truck is not of unibody construction) and then put it all together. Besides, does the dealership have the time and staff to handle a full frame-off restoration? As far as the other question goes - YES FILE WITH THE NHTSA RIGHT AWAY. Send a CC to the Federal trade commission, your attorney general, and your state consumer protection board. If your dealer told you the warruntee was extended - P-L-E-A-S-E GET THIS IN WRITING AND POST IT/ EMAIL IT/ SCAN IT IN SO THE REST OF US CAN SEE!!!!! Thanks!
#560 of 929
Re: NOT GOOD got a call from toyota of woburn [daleyplanit] by theiglu
Dec 10, 2008 (4:46 pm)
Reply

Replying to: daleyplanit (Dec 10, 2008 1:17 pm)

I heard the same thing today from a person I've talked to who works at a Toyota dealership as a service technician. The field service manager came into their shop to explain to them how the procedure will work.
 
They are expected to do the job in 60 man hours.
 
VERY glad my offer came last week from Tiffany, I would have no confidence in a truck rebuilt with a new frame after 140k miles. Just imagine how many snapped bolts there will be.....just on the shackles!
#561 of 929
more bad news by mcalautt
Dec 12, 2008 (7:48 am)
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the frame replacement stunt is true. Kevin, the case manager at toyota, called me last night.. he wasnt really nice.. wouldnt let me ask many questions and I got the feeling he was getting annoyed when I did.
he said they are now looking into "repairing" 01 to 04 by replacing the frame.
I said i dont understand because toyota has bought back all 95-00 and a few 01.
he claims that is because a different vendor manufactured the frames for 95 - 00 and that is why they are having the problem.. I said, clearly that cant be because 01 have rot in the same exact place.. He continued to repeat that they are going to review the case and call me back by monday to determine if my truck is going to get a frame replacement..
He claims they are doing this because they have frames for 01 and up but not 00 back.
i dont believe that for a second.. I didnt tell him last night that im not accepting a new frame because I suppose there is a possibility that they can still offer to buy the truck however i doubt it..
#562 of 929
found this online about the customer support program by mcalautt
Dec 12, 2008 (8:33 am)
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http://www.autosafety.org/uploads/phpMgeIbQ_TacomaCustomerSupportProgram.pdf
#563 of 929
Buyback money by mbardera
Dec 12, 2008 (9:43 am)
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Our 1997 Toyota Tocoma failed the frame inspection on 12/9/08. We are waiting to hear from Toyota now, they assured us that it wouldn't take long as it would have before. Question: Did anyone recieve a 1099 with the buy back that you would have to claim on your taxes as income? We are going to use all of it, plus some cash to buy another vehicle (no payments!) If that is the case, we shall need to keep some money back to pay taxes when we file taxes. Lessens the amount of approx. money we have to buy another truck...... Help!!!!!!

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