Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
921 messages, Last post on Nov 06, 2009 at 11:20 AM
You are in the Toyota Tacoma Forum. Your Host is kcram
|
|
|---|---|
|
Tkrott: Toyota and ISG are always on a different page. It may be worth it to get a cheap insurance policy, register the truck, and then have it fail an inspection to start thr process. Unfortunately It may cost you a few hundred - but let's face it - if the truck rots you'll never get athe few thousand you should get. if this is a '99 you will at least get 150% the best KBB value, even though to be honest you would not get anything close to 100% out in the market because of the rear-end issue. This is all risky because Toyota was adamant about not buying salvage trucks and they always want to deal with the dealership. You would be best to get it inspected at a Toyota dealership so that when it fails you can leave it there. Theiglu: Even if Toyota reads your post it won't change anything. Toyota won't put anything in writing (it's disgusting) so I'll keep my fingers crossed with you. Save all your paperwork, take good notes, and never take anything they say as official. Toyota delaership told me "you have to pay $35 a day to store it while you get your check." I took it home. Toyota Customer Care told me that ISG could take the truck from my house so I took the truck off the road. ISG told me "The dealer should have stored it for free and there is no way we will pick it up! We won't pay to pick it up, either. You have to tow it back in to get your check." The level of confusion is of an epic proportion at Toyota. That was a great idea about the purchase of a new Toyota. You would think they would want to keep a customer, and bait you to stay with them. But, given 2001+ owners have been so marginalized (no free loaner, no dealer help, no 150%, and no $1,000 credit towards a new Toyota) I expect little from the company in regards your idea, however novel it is.You are brave geting a newer Tacoma but it's not just the frame rust that bothers me - it's how the company turned it's back on me for my 2001. "Fool me once, shame on you... Fool me twice...." Good luck to you both and like I always say - Write some letters!!!! |
|
|
per ISG latonyia.. i have to bring it to a local dealer and they will determine if it has failed. IT HAS.. im a mechanic.. I have my own lift. if so they will submit the paper work to toyota corp and someone there will contact me to discuss a buy back. she said ISG is handling the 95 to 2000 buy backs and it is done differently with 01 to 05.. seems like some sort of scam and or cover up.. stand by.     
|
|
|
|
|
For mcalautt and others (and there are alot of you). Here's my advice. I understand your frustration. My truck was a 2001, I paid over $12k for it in March of 2007 and thought I got a deal because KBB was about $14k. In September 2008 the frame was shot and after a month of frustration Toyota offered me $10,355. KBB value was $11,300. I'm also angry. It SHOULD be worth about $12-13k but of course with all the panic ofer frame rust the value is dropping. Toyota should have offered me at least $13k because I spent about $1,000 in repairs alone. First off - be patient. Follow their instruction (yeah, it's BS) but don't give up - ask how long you have to accept of decline their offer. On day one the clock starts ticking so attempt to enter complaints (C) and, where possible, mediation (M) with the following agencies - National Highway Traffic Safety Administration (C) - Your state attorney general (C + M) - The Federal Trade Commission (C+M) - Your state consumer protection board (C+M) - Southern California Better business bureau (C+M) With each complaint be thourugh but to the point 1. Short vehcile history - what you paid, when the problem was discovered. 2. Toyota's response 3. Why you think you're being ripped off 4. What you want them to do After a few days (but BEFORE your offier expires) write these folks Local news (TV, radio, TV) local elected officials (Senator, assemblymen) 60 minutes It looks daunting, but honestly, it takes letters to get the attention of people who have the power to step in and stop Toyota's BS. I write one letter a day for each of the 30 days Toyota said i could consider their offer. On day 29 I accepted the offer (it would be dumb not to) and now I'm considering small claims court for the $2,000 Toyota should have paid me. Document everything Be calm Take the money write letters make phone calls The tide will turn and Toyota will start treating 2001+ owners with some respect. Hope this helps. Martin
|
|
|
Replying to: daleyplanit (Dec 03, 2008 2:01 pm) Got my offer from Tiffany today. KBB on my truck was $10,405 as of earlier this week. That was with the aftermarket tires that I was told to remove, and did. I'm sure the KBB was probably in the high $9k's. They offered me $14,910. I'm happy with the offer and will be accepting. So far, other than a voucher, I received everything a normal '95-'00 owner did even though I have a 2001. Full rental, good service from Toyota of Keene, 150% offer, etc. I know some of you have had issues getting a good offer for your 2001+ trucks, but the only thing I did is explain my honest concerns and feelings about the whole situation to Tiffany. I was a bit long winded, but being in SoCal, I wasn't sure if they knew the situation with trying to buy another used Tacoma and the inflated prices due to the recall. I explained the market up here in New England, how I wish I could just keep my truck and how happy I was with it before this happened. Previous to this, I was a diehard Toyota fan that recommended them to anyone. This keeps me a happy Toyota customer. It was about a month since day 1 of my ordeal until I got my offer. Can't complain with the timeframe either. Thank you, Toyota. I wish all of you guys the same luck and help as I received.
|
|
|
Replying to: theiglu (Dec 04, 2008 12:19 pm) i love my truck.. the thing runs like a champ.. ive been super anal with maintenance as I am with all my stuff. i did all my oil changes at or earlier than 3k with full syn mobil 1 I also have been preaching toyota to everyone i know for a long time !!.. im going to try to make an appt tomorrow to get mine checked. |
|
|
Replying to: theiglu (Dec 04, 2008 12:19 pm) Thanks
|
|
|
Replying to: theiglu (Dec 04, 2008 12:19 pm) |
|
|
Replying to: blorch (Dec 04, 2008 4:07 pm)
|
|
|
Replying to: theiglu (Dec 04, 2008 6:06 pm) mine is a extra cab (extended) SR5 v6 auto 4x4 with step bars, alloy rims, rhino bed liner and a bed cover. I just put in a new exhaust this year, timing belt, water pump.. has a remote start. i cant beleive yours is 8800 now and 2 months ago it was 10G. i dont know how or if I can actually get older KBB reports.
|
|
|
Replying to: mcalautt (Dec 04, 2008 6:26 pm) they failed the truck... I love it.. 1st they thought it was in the 95 - 00 range.. so they said I cant take the truck and I have to take a rental.. they said if I did not take the rental then I cant get the rental at a later date because toyota does not want to be responsible for anything that could happen if I took the truck. I said I have to take the truck as I have stuff to take from it. I said I doubt toyota is going to pay for my remote starter so I am taking it out. I then said that my truck is an 01 and they said "ohh well then they are not doing rentals for 01 owners because its not in the 95 - 00 window". so I guess what that must mean is, toyota is 100% positive that premature frame failure that can cause personal injury and/or death, will not happen if your tacoma is an 01 or newer. so now I wait for the call..
|
|
You are here:
Forums
Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2011 Toyota Tacoma
2010 Toyota 4Runner
Browse by Board
Browse by Topic
Today's Chats
