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Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
927 messages, Last post on Dec 01, 2009 at 4:59 PM
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Update: Called Toyota of Keene, they got me in for the very next morning. Failed right away. The lady told me the night before to pull out all my things, swap tires if I had newer ones on it (luckily my friend has a Tundra with the same wheels and BALD tires). They gave me a loaner. They said the last 2001 owner they dealt with had to wait 99 days for his check but Toyota paid for the rental for the entire time. We'll see what happens. They even said I could go siphon the gas out of the tank (it was full to the brim). Now I'm driving around a new GMC Envoy that handles like an old toilet. Could be late January before I get my check. At least that's half a winters abuse that I won't have to put on a car I own. I really don't want to do anything legally until they make me an offer. If it's low, I'll fight. If they come through, I don't want them having bad publicity for it.
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Replying to: theiglu (Nov 08, 2008 11:43 am) There is no way you should have to wait that long. Also, when I turned mine in they lent me an '08 Corolla. My advice: Call the Toyota service facility and get the phone number of the ISG rep who will handle paperwork for turn-ins at THAT dealership. Call the ISG rep and ask how long it will take. I think each ISG rep has a number of dealerships he visits and co-ordinates. Mine was close by, here in Cincinnati, and he handled all the northern Ky and southwest Oh dealerships. Service sent in paperwork, it was about 2 weeks later the ISG rep called me with the offer, which was correct ! About 4 days later I received an overnight envelope - from Texas - it was a contract to sell the vehicle for the amount the ISG guy quoted. I signed and dated it (and made a copy of course) and sent it back overnight same way. About a week later the ISG guy called me and about a week after that we met and he gave me the check. Get online at Kelley Blue Book, and using your vehicle's year, mileage and options on it, compute the "Average Retail" "Excellent" value. Then multiply that figure by 1.5 - THAT is what they should offer you, and I would fight anything less - that is what they are advertising. Mine was figured by the ISG guy exactly what I figured using the Kelley Blue Book website computing method. No funny business, no haggling. He had the exact amount. No reason for your ISG rep to do things any differently. Hope this helps
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Chkman - Toyota tells me that the 2001 and newer trucks are not covered because the frame was treated for rust in different manner than the 2000 and oder trucks. If this is true, why are there so many 2001 and newer trucks with frame rust problems? The real issue here is drivers of 2001 and newer trucks (that should be less likely to have the damage, and are worth more than older trucks) are facing THE SAME PROBLEM. Yet, the aggravating thing is when we wak into a dealership these guys spit in our faces. There's no loaner, there's no expidited check, the dealer will not let us keep the unsafe-to-drive trucks on the lot while we wait for compensation. Worse yet- the dealer offers NO ASSISTANCE. "Can't drive your truck? you JUST bought it and now it's completely rusted. Tough $hi+. call 1-800-go-toyota and keep your fingers crossed." Really outrageous business practice. GM may build terrible cars, but it's Toyota that should be staring at bankrupcy. I know of 5 or six people in my family who will not purchase a toyota after hearing about this issue. Sick and tired of this. PS - it's been 60 days and counting - no check yet. |
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Replying to: theiglu (Nov 08, 2008 11:43 am) You both mentioned cases of getting a loaner for 2001 model year failures. Is this up to the dealership to decide? I don't understand why I was declined the option. My dealership (Lia Toyota in Colonie NY) refused my requests I'll call out the Toyota care representatives I've spoken to - Joey Lopez and Autumn Branch - both told me that there was no way I could get a loaner or be reimbursed for one. WTF is going on here? I've been out of a car for 60 days!!!! |
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