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Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
923 messages, Last post on Nov 16, 2009 at 8:28 AM
You are in the Toyota Tacoma Forum. Your Host is kcram
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If the vehicle has a salvage title are you buying them back? The policy bulletin says "no way" Also, it hink it's great toyota is giving 150% to owners for 1995 to 2000 trucks - but by marginalizing owners of newer trucks (no 150%, no loaner, no dealer help, no voucher, no customer service) you're really #^  ^ing these people over. I should know. I didn't even get 100% of the KBB value of my truck. I appreicate the help you're willign to provide, and i understand the annonymity. I know it's not "your policy" it is Toyotas - but they must realize - people are frustrated. Customer service has been horrible. When someone tells me that giveing me $1000 BELOW KBB value for their truck (when it SHOULD be worth $4000 more because of bad frames) - you're slapping them in the face. Toyota needs to do the right thing. Treat every failed frame and every owner the same - regardless of the truck year. ALL owners should get - a prorated check (150% is what it is) - a comped loaner until the check arrives - Dealer assitance (none of this "too bad for you. Drive home and call a 1-800# BS) |
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Replying to: theiglu (Nov 03, 2008 7:38 am) http://www.thebostonchannel.com/slideshow/news/15876993/detail.html http://www.thebostonchannel.com/investigative/15879699/detail.html http://www.thebostonchannel.com/news/15877183/detail.html Remember news producers won't do anyhting unless prompted. The more calls from the more people and the better chance for a story. I have been unable to get my local paper to do a feature, but then again I'm the only one in my area trying. |
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Replying to: tcincy (Sep 25, 2008 7:39 am) I’ve seen others mention receiving an offer via mail or email. My guy didn’t mention either of these; he said I’d be getting a call. How does the offer process work/what have your experiences been in the case of getting the offer by phone, email or mail? Have the offers seemed fair? I have calculated my KBB value, so have an idea of what 150% should be... |
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Update: Called Toyota of Keene, they got me in for the very next morning. Failed right away. The lady told me the night before to pull out all my things, swap tires if I had newer ones on it (luckily my friend has a Tundra with the same wheels and BALD tires). They gave me a loaner. They said the last 2001 owner they dealt with had to wait 99 days for his check but Toyota paid for the rental for the entire time. We'll see what happens. They even said I could go siphon the gas out of the tank (it was full to the brim). Now I'm driving around a new GMC Envoy that handles like an old toilet. Could be late January before I get my check. At least that's half a winters abuse that I won't have to put on a car I own. I really don't want to do anything legally until they make me an offer. If it's low, I'll fight. If they come through, I don't want them having bad publicity for it.
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