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Pickups Toyota Tacoma Toyota Tacoma 2004 and Earlier Frame Problem
921 messages, Last post on Nov 06, 2009 at 11:20 AM
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I just completed sale of my 1999 Tacoma with 141,000 mi. and am satisfied. However, I have tips for Taco owners who've not yet had an inspection done and are wary. I understand. I read mixed experiences of Taco owners who went through the program, and entered the process wary of whether it was legit and of pitfalls. # 1 - YOU DON'T NEED THE NOTICE SENT TO REGISTERED OWNERS. When I received the notice last Spring I figured it was just another "come-on" and threw it away. When I heard the program was legit, I called local Toyota Service facility. They said you don't need it and you don't have to be original owner. Just schedule a "frame rust inspection" appointment. # 2 - YOU DON'T HAVE TO LEAVE YOUR TACO IF IT QUALIFIES. Service Mgr. called me stating my truck qualified, but he said I could not have the truck back since it was a "safety issue", After I went ballistic I called the Area Service Mgr., HE stated the first guy was wrong. He said "You can keep driving it and bring it in when you get your check.....or you just drive away and be on your merry way and not even take part in the program. It's your call. Do what you want". # 3 - COMPUTE YOUR VEHICLE VALUE ON "KELLEY BLUE BOOK" WEBSITE. Area Service Mgr. sent paperwork to ISG - a firm Toyota has retained to do background histories on vehicles and streamline payments. 2 - 1/2 wks. later ISG rep called me with an offer - a generous offer - but low. I had checked Kelley Blue Book average retail "excellent" on my year, miles and options, and knew exactly what it was worth - then multiplied that figure by 1.5, so I knew what to expect. I asked rep to read my options and found Service Mgr. had left off power steering. Rep adjusted the offer upward. Note: EVERY TACOMA IS CONSIDERED TO BE' "EXCELLENT" CONDITION regardless of actual condition. 4 - ENSURE DEALER HAS A LOANER WHEN YOU TURN IN VEHICLE. ISG has no control over the dealer loaner - That is dealer's responsibility. When ISG rep and I chose a date for turning in Taco and payment made to me, I called the dealer but there were no loaners available that date. We settled on a different date and I asked dealer to reserve loaner for me. Last....when the exchange of vehicle and payment take place, the ISG rep gives you a certificate with your old VIN/SER on it. You have 60 days to make your best deal at a Toyota dealer - then present the certificate to the dealer who fills out his information. Toyota will give back $ 2,000 on purchase of a new Tundra, $ 1,000 on purchase of a new Tacoma, or $ 500 on any other purchase. My buyback took a little over 5 weeks: Inspection took place Aug. 10. ISG Rep called me Aug. 25. I recieved written offer Sept. 3. ISG called me Sept. 13. We met Sept. 18 for dropoff/payment. I hope this helps.
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MSRP is $32,575.00 with all packages and price out the door is $28,700.00 no tax title, registration or insurance. I believe this is below cost, unless I am missing some holdback and rebate or incentive. 
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I've had my 95 Tacoma 4X4 examined this summer and it passed, but I change my own oil and I see where it is "flaking," a LOT. I guess I have a year or two more before the warranty on the frame expires, but it only has 132K on it. My wife and I love having it to haul and use during the snowy season. The way we use it, we could have it another 5 years, easy. My fear is as it gets older, it is bound to get serious (and then we'll be out of luck). Has anyone taken it to numerous dealers and had luck after being turned down initially? I hate to think about getting rid of it (we've had NO problems w/ it), but I'd rather have something to show for it and not take a chance of loss...financial or otherwise.
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Replying to: ab008 (Sep 16, 2008 2:20 pm) |
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Replying to: ohblue (Oct 26, 2008 8:30 am)
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Replying to: rcoole (Oct 27, 2008 3:29 am) |
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| I know that the buy back on the trucks is only for 1995-2000. I have also seen the vin #s covered. I have a 2001 Tacoma that has a section of the frame on the passenger side near the leaf springs, that is rusted completely through for approximately 3'. This section of the box frame is about to fall off. Does anyone have any ideas? We have had the truck inspected and the dealership said it is the worst they have seen, but of course it isn't covered by the program. We have a case started with Toyota but would like some other avenues to explore. I will post a picture a little later. This is my girlfriend's and she has only made 4 payments on it. This only reinforces the reason i drive a Chevy and always will. The bottom of the Toyota looks like it is 30 years old. From Illinois | |
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Replying to: johnny66 (Oct 31, 2008 5:22 pm) I am having the same problem. The dealer failed my truck, and i had to fight tooth an nail to get money (note NOT nearly what my trucks was worth). PLEASE do youself a favor and contact the following southland cali BBB your state attorney general your state consumer protection board the AT and CB will get you into a mediation program if you ask. if they drag their feet contact your state and federal senate and representatives. it may take a day of letters, but unless you twist their arms toyota won;t do anything. I've had to fight every step of the way, but the alternative was a unsafe truck i cound not drive or sell. At least i got some money (they say they will give me thousands under KBB) feel free to email me for help, i'm more than happy to. -Martin
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Replying to: release (Aug 30, 2008 6:04 am) Bad news Toyota is NOT giving 100% of KBB value for 2001 and newer trucks. Mine is a 2001 and when toyota proposed a buyback i cited the higher KBB value, even faxed it to them. They didn't care me KBB value was thousands higher when the announced the problem, nor that the KBB value i found was higher. Toyota offered me THOUSANDS less than the actual KBB value. They did not come look at my truck, refused to consider the long list of options on my truck, and have beena pain in the  $$ the whole way. Seller beware - you will NOT get close to the KBB vlaue on your 2001 or newer truck. |
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Replying to: toyotafanjo (Aug 31, 2008 6:11 pm) your truck is worth $10,000 in february of 2008. in march toyota announces the buyback. resale value drops to $6,000 because no one wants to buy a dangerous truck toyota buys back your truck at 150% of $6,000. you get $9,000. Why are you celebrating? Toyota got your truck for $1,000 LESS than it SHOULD be worth. Consier the hasle of the operation and poor customer service, too. You're getting ripped off. Toyota isn't being generous, they are prorating the value and buying you off. |
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