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Toyota Tacoma 2004 and Earlier Frame Problem

929 messages,  Last post on Dec 04, 2009 at 8:59 PM

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What is this discussion about? Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck


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#409 of 929
Re: 2001 Toyota Tacoma (orginal owner) [bigbe] by 2001taco
Aug 05, 2008 (11:41 am)
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Replying to: bigbe (Aug 05, 2008 7:06 am)

They are buying back the 2001's ...It is just not the same deal. You have to deal directly with Toyota .
#410 of 929
Re: when will we know if it failed? [schukanuoslady] by annjot
Aug 05, 2008 (4:19 pm)
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Replying to: schukanuoslady (Aug 05, 2008 1:57 am)

Thanks for the links!! I called the customer care number. I was surprised not to have to be on hold for more than a few seconds. Spoke to someone right away. I told them we took our truck in to our local dealer 2 weeks ago for the inspection and still have not heard anything and that it has just been sitting in the driveway because we don't know if it is safe to drive. They seemed surprised it has been two weeks and no word. She apologized that it has been so long. She asked for our VIN number, name, address, & telephone number. Gave me a case number and said it would be investigated. She said a person that does the investigation will call me within 1 business day. So...we should hear from them tomorrow. I need to write down a list of complaints we have about the dealership...such as not provided a number to contact the regional office as I requested. Also caught the man in a lie....when I first contacted the dealership he said they have only had 4 tacoma's come in for an inspection and only one 1 out of those 4 failed. But then yesterday when I spoke to the same guy he said they have only had a total of 3 come in for inspection and ours was the second one. The dealerships around here just do not have their act together! I also asked the lady today if it had to be bought back from us would the previous owners get any of the money and she said no. Then, I asked her if the fact that we haven't had the truck very long would be an issue and she said it should not be an issue. I did ask her how bad the rust had to be for them to buy it back and she said it would have to have a hole all the way through the frame. There is not yet a hole all the way through but there are large chips of rust that just falls right off the truck frame and if you stick you finger in the existing holes made in the frame you can feel lots of rust just piled up inside the frame. The back just looks like old decade card board. In my opinion it should fail the inspection but if it has to have a hole all the way through, it will pass I guess. To me just becaue it doesn't have holes doesn't necessesarily mean it is safe! Hopefully we will find out what's going on tomorrow.
#411 of 929
Re: get her sprayed [gammaphi74] by matthewota
Aug 06, 2008 (5:00 am)
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Replying to: gammaphi74 (Jun 26, 2008 1:46 pm)

I have been driving a used 1997 Tacoma in Southern California for five years with o problems. But now I have moved to New Hampshire and I am worried about corrosion. What is this spray solution?
#412 of 929
Average time by rcoole
Aug 06, 2008 (1:38 pm)
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What is the average time to get a call from Toyota concerning the buyback of your truck. Mine was failed on July 29th and was given a rental car. As of today August 6th I have not received a call from anyone.
#413 of 929
Re: when will we know if it failed? [annjot] by rcoole
Aug 06, 2008 (4:40 pm)
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Replying to: annjot (Aug 05, 2008 4:19 pm)

Mine passed in mid May 2008 and failed on July 29th. I had it is for an oil change in July and they discovered a hole in the frame (the size of a dime) about an inch in front of the spring hanger on the bottom of the frame. I had lots of flaking rust prior to the May inspection and the hole must have been there all the time but was covered over by the paint. They had struck the frame about two inches in front of where the hole developed. Just keep looking at the frame, eventually it will rust through. The sooner the better for the buyback price.
#414 of 929
Re: 2001 Toyota Tacoma (orginal owner) [schukanuoslady] by dalap22
Aug 07, 2008 (5:34 am)
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Replying to: schukanuoslady (Aug 05, 2008 10:28 am)

We have a 2001 Tacoma and the frame has a date of 2000 on it, toyota is supposed to be getting back to us today with an offer, I could not get on the link for the letter you had posted. They have deemed the truck unsafe to drive, there is a 4 inch rust hole in the frame in the same place as the buyback tacoma's. Is there anyone else who has a story to share for the 2001 tacoma's or anyone who has a 2001 on a 2000 frame and is in the same boat. I am reading they are offering KBB but I have also read they are offering up to $2000.00 over KBB. Any info please let me know
#415 of 929
Frame Rust ingnorance by matthewota
Aug 07, 2008 (8:00 am)
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I have a 1997 Tacoma and I did not know about the frame rust problem until I got on this forum.
 
I bought the truck used in 2001 from a dealer in Orange, California
 
Do I have rights as a second owner?
#416 of 929
Concerned about my 2001 Toyota Tacoma (original owner) by rrichard1950
Aug 07, 2008 (10:43 am)
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My truck was inspected two days ago, and they noted that my truck frame was perforated. I overheard the guy in the distance tell the dealership guy to write a repair order. I asked him about my inspection and all he would tell me was that Toyota would contact me within two weeks and set me up with a rental. I don't like the way this sounds. My mechanic and the inspection station I go to has told me that my truck is unsafe and will not pass inspection. My inspection sticker runs out at the end of the month and I will not be able to drive my truck. Is there anything I can do to find out what they intend to do? I have been told so many horror stories about driving my truck I don't know what to do. The inspection station told me that they will not pass my tuck if Toyota tries to weld the frame. I'm between a rock and a hard place, can someone hlep?
#418 of 929
Re: Frame Rust ingnorance [matthewota] by schukanuoslady
Aug 07, 2008 (2:35 pm)
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Replying to: matthewota (Aug 07, 2008 8:00 am)

Yes, you do have rights. Go to this link and call Toyota. You don't need a letter.
 
And it takes time to open as it is a PDF file. And quite a few pages. The 800 is listed in the letter sample to the owner. You don't need the letter to have it inspected.
 
http://www.autosafety.org/uploads/phpMgeIbQ_TacomaCustomerSupportProgram.pdf
 
If anyone has problems clicking on the link I suggest copying it and pasting it into your address bar and then it will open up.

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