- #405 of 924
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Re: when will we know if it failed? [schukanuoslady]
by annjot
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Aug 04, 2008 (7:43 pm)
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Replying to: schukanuoslady (Aug 04, 2008 6:36 pm)
We just bought it in July 08. We live in Alabama. The people we bought it through had it 18 months here and before that it was owned by a friend of theirs in Ohio and Maryland before that(found that out via carfax after the fact). The dealership that inspected it has our address and registration information and said they would let us know if it failed or not via letter in the mail. If I do not receive a letter in the next week I will try contacting them again. They did not give us a case number or anything. They just said they took pictures of the rust and sent them along with our registration information to the corporate office(or to whoever makes the decisions on the buy back). Do you or anyone on here have a number or any contact number for who ever is taking care of this stuff besides the dealerships? I asked the dealership and they said they did not have a number they could give me. Said I would just have to wait on the letter to find out anything. I should hope if they have to buy it back the original owner would not get any of the money. For all I know they had it inspected and it passed but they wanted to get rid of it because they didn't want to deal with it in the future. After all they did sale it for a strangely cheap price. We Thought we were getting a good deal! It would be extremely unfair for them to get any more money. After all, they were paid for the truck the amount they asked for it. I think if you sale a potentually unsafe vehicle to an unsuspecting person just to be rid of it you should have fines or jail time. If this truck had been in Alabama all these years I think it would be fine but unfortunately for us it was not. I have read some people are buying these trucks from individuals who do not know about the problem just to resale them to toyota for a profit but this is not the case with us. We have big plans for this truck and hope they do not want it back. We did not know anything about the situation when we purchase the truck a few weeks ago. Unlike the states with a lot of salt this is not something that has been advertised in Alabama. It hasn't been on the news that I have seen or on the news websites in this area so no one knows about it unless you were a toyota owner when it all came out and then I've read people in this area did not get the letters...that it was mostly states with snow/salt. I contacted the previous seller via email to ask if it had been inspected and she said no but she received something in the mail from toyota right after we purchased it but threw it away without looking at it since she didn't own the truck any more. I have no proof but think she was not truthful and knew of the situation before selling us the truck for so cheap. It is a 1997 tacoma extra cab 4x4 and seemed to be in pretty good condition considering they were only asking $5500 for it...they took $5300 for it. I couldn't figure out why they were selling it for so cheap. Thought they were just crazy but now I guess I know! We have previously owned a 1994 toyota pickup and a 2003 tacoma double cab and loved both of those. Older toyota's are our favorite trucks! This is just all too sad!
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- #406 of 924
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Re: when will we know if it failed? [annjot]
by schukanuoslady
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Aug 05, 2008 (1:57 am)
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Replying to: annjot (Aug 04, 2008 7:43 pm)
Well, the dealer is giving you the runaround. That woman who sold it to you is lying. She admitted she got a letter and threw it away. Guess what? The outside of the envelope has in big red letters, EXTENDED WARRANTY for your Toyota. Right next to the window in the envelope with the name. I bet she got that letter and then sold the truck.
Ok... I found the link. It wil ltake you to the dealer letter that went out to the Dealers and also show where they are looking for the holes and at the very end it shows a copy of what went out to owners. And it has a phone number in it to contact and make a case number up. You can explain to them how you got the truck. And they will make sure a dealer looks at it and even file a complaint against the dealer you took it too if need be.
Here is the link...it is in PDF format. Lots of luck. I would figure on the book value in excellant condition only if I were you. She will benefit now that you say you bought it in July and if it fails. There is no doubt about that.
Hope this link helps you.
Read the article first and then come back to this message and click on the Toyota bulletin that went out with a copy of the letter sent to owners and it shows the previous owner was supposed to notify them. And there is a Toyota number to call to get a case number.
http://wheels.blogs.nytimes.com/2008/05/07/toyota-offers-to-buy-back-rusty-tacom- as/
http://www.autosafety.org/uploads/phpMgeIbQ_TacomaCustomerSupportProgram.pdf
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- #407 of 924
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2001 Toyota Tacoma (orginal owner)
by bigbe
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Aug 05, 2008 (7:06 am)
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Hi Every one Got another call fronm local Toyota dealer I guess he changed there3 mind I had it inspected today and it faild  My truck is mint the only rust is the frame They sent me home to take my personal things out and return back with the truck .. On the way back home I get a call from same dealer the this "recall" is for tacomas older then 2001 and I was not to do any thing . Until I hear back from them I guess I better not hold my breath 
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- #408 of 924
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Re: 2001 Toyota Tacoma (orginal owner) [bigbe]
by schukanuoslady
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Aug 05, 2008 (10:28 am)
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Replying to: bigbe (Aug 05, 2008 7:06 am)
I would say go to the link I posted for the Toyota Letter. And get the phone number and call Toyota. You should not be driving a truck that failed inspection. There is also a list of the vin numbers affected from 1995-2000 in that PDF file. Just because you have a 2001 doesn't mean it wasn't manufactured in 2000. Call Toyota, the number is in the dealer letter.
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- #409 of 924
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Re: 2001 Toyota Tacoma (orginal owner) [bigbe]
by 2001taco
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Aug 05, 2008 (11:41 am)
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Replying to: bigbe (Aug 05, 2008 7:06 am)
They are buying back the 2001's ...It is just not the same deal. You have to deal directly with Toyota .
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- #410 of 924
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Re: when will we know if it failed? [schukanuoslady]
by annjot
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Aug 05, 2008 (4:19 pm)
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Replying to: schukanuoslady (Aug 05, 2008 1:57 am)
Thanks for the links!! I called the customer care number. I was surprised not to have to be on hold for more than a few seconds. Spoke to someone right away. I told them we took our truck in to our local dealer 2 weeks ago for the inspection and still have not heard anything and that it has just been sitting in the driveway because we don't know if it is safe to drive. They seemed surprised it has been two weeks and no word. She apologized that it has been so long. She asked for our VIN number, name, address, & telephone number. Gave me a case number and said it would be investigated. She said a person that does the investigation will call me within 1 business day. So...we should hear from them tomorrow. I need to write down a list of complaints we have about the dealership...such as not provided a number to contact the regional office as I requested. Also caught the man in a lie....when I first contacted the dealership he said they have only had 4 tacoma's come in for an inspection and only one 1 out of those 4 failed. But then yesterday when I spoke to the same guy he said they have only had a total of 3 come in for inspection and ours was the second one. The dealerships around here just do not have their act together! I also asked the lady today if it had to be bought back from us would the previous owners get any of the money and she said no. Then, I asked her if the fact that we haven't had the truck very long would be an issue and she said it should not be an issue. I did ask her how bad the rust had to be for them to buy it back and she said it would have to have a hole all the way through the frame. There is not yet a hole all the way through but there are large chips of rust that just falls right off the truck frame and if you stick you finger in the existing holes made in the frame you can feel lots of rust just piled up inside the frame. The back just looks like old decade card board. In my opinion it should fail the inspection but if it has to have a hole all the way through, it will pass I guess. To me just becaue it doesn't have holes doesn't necessesarily mean it is safe! Hopefully we will find out what's going on tomorrow.
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- #411 of 924
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Re: get her sprayed [gammaphi74]
by matthewota
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Aug 06, 2008 (5:00 am)
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Replying to: gammaphi74 (Jun 26, 2008 1:46 pm)
I have been driving a used 1997 Tacoma in Southern California for five years with o problems. But now I have moved to New Hampshire and I am worried about corrosion. What is this spray solution?
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- #412 of 924
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Average time
by rcoole
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Aug 06, 2008 (1:38 pm)
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What is the average time to get a call from Toyota concerning the buyback of your truck. Mine was failed on July 29th and was given a rental car. As of today August 6th I have not received a call from anyone.
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- #413 of 924
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Re: when will we know if it failed? [annjot]
by rcoole
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Aug 06, 2008 (4:40 pm)
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Replying to: annjot (Aug 05, 2008 4:19 pm)
Mine passed in mid May 2008 and failed on July 29th. I had it is for an oil change in July and they discovered a hole in the frame (the size of a dime) about an inch in front of the spring hanger on the bottom of the frame. I had lots of flaking rust prior to the May inspection and the hole must have been there all the time but was covered over by the paint. They had struck the frame about two inches in front of where the hole developed. Just keep looking at the frame, eventually it will rust through. The sooner the better for the buyback price.
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- #414 of 924
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Re: 2001 Toyota Tacoma (orginal owner) [schukanuoslady]
by dalap22
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Aug 07, 2008 (5:34 am)
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Replying to: schukanuoslady (Aug 05, 2008 10:28 am)
We have a 2001 Tacoma and the frame has a date of 2000 on it, toyota is supposed to be getting back to us today with an offer, I could not get on the link for the letter you had posted. They have deemed the truck unsafe to drive, there is a 4 inch rust hole in the frame in the same place as the buyback tacoma's. Is there anyone else who has a story to share for the 2001 tacoma's or anyone who has a 2001 on a 2000 frame and is in the same boat. I am reading they are offering KBB but I have also read they are offering up to $2000.00 over KBB. Any info please let me know
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