Last post on Nov 25, 2013 at 8:59 AM
You are in the Toyota Tacoma
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Toyota Tacoma, Toyota 4Runner, Car Safety, Auto Body, Car Warranties, Truck
#1351 of 1369 Re: Rotted Frame [shauna2u]
Jul 22, 2013 (11:36 am)
Hi shauna, It appears that the replacement is 15 years from DATE of Purchase. I assisted my niece, age 17 in purchasing her first vehicle. The seller, had taken off the plates, and it was probably not insured. They would not allow us to drive it to a mechanic to put on a lift and have it checked. After short test drives on the gravel road, and doing what we could to check, she purchased the truck. When we got back to VT, it went in for its' Vermont State inspection, and failed. Yup, spots in the frame on both sides that they said had to be fixed. First Toyota dealer, that we gave the VIN # to, said no way. She called another. Today she heard back that this 2004 Toyota Tacoma, Ext Cab, 4X4, will be fitted FREE with a replacement frame, the rough estimate from that dealer was a value of $12K, for the work they will take care of. He said he was sorry he could not get authorization for a rental, while the truck is being fixed. I hope if you have an advocate you will not give up, if there is any chance that you are eligible for some help too.
#1352 of 1369 Re: fyarosh [terceltom]
Jul 23, 2013 (6:16 am)
Thanks good to hear that, actualy this little truck is already, wonderful, drives very well, this extra help, will make the purchase a good deal better than we could have ever hoped for.......there will be plenty of expense without the cost of a bad frame being born by this young driver....it needs tires, and the e brake cable must work for inspection,and all stick! Wishing we would hear back from the original poster with some sort of good news......Just sayin'
#1353 of 1369 Re: 1999 Toyota Tacoma Frame Problem [berdman21]
Aug 02, 2013 (3:36 am)
The exact same thing happened to me just yesterday. I have a 2004 Tacoma. The body itself is beautiful...not a speck of rust. It runs well, and until yesterday, I thought that it was the best truck I had ever owned. I went to my mechanic for an inspection, and he said it wouldn't pass because holes were everywhere along the frame. I took it to Toyota. They took pictures and documented the fact that my car was unsafe to drive. They said it wasn't their problem, and that I had been given four years to fix it. When I looked up my VIN number online, it mentioned only the recall for the spare tire (which I had already taken off three years ago). I called Toyota Central, and they said it wasn't their problem. Apparently, I had received a first class letter between November of 2010 and December of 2011 which stated that I needed to have my frame sprayed. They said that the cutoff for this "remedy" was December, 2012. When I asked if, had I had the frame sprayed six months ago, would this rot have miraculously not appeared, they said they didn't know. They apologized for the fact that it was not their problem, and that was that.
I may have received a letter...I am not sure, and cannot honestly claim I didn't receive it. What I do know that I do, though, is regularly check on line for recalls so that I can make sure that I am not missing anything. The dealer told me that this particular recall was voluntary, and therefore it wouldn't have been posted in normal channels.
To make matters worse, the dealer specifically said that someone had come in the previous week with the same issue and it was "too bad". He also said that Toyota would probably be doing something about this because so many people were having such major safety issues. He said that if I wanted to hold on to the truck...maybe something would happen in a year. What am I going to do with a truck I can't drive because it won't pass inspection and has been deemed unsafe?
I will be filing a complaint with the National Highway Association as well.
#1354 of 1369 Re: 1999 Toyota Tacoma Frame Problem [framerot2]
Aug 02, 2013 (4:14 am)
Keep pressing them. They have admitted there is a problem. They have "remedied" many many other trucks. Since you have a 2004, you are well within the ten year time-frame from date of original sale of the truck. You may consider legal representation, which stinks, but could be worth it. Good luck and let us know how it works out.
#1355 of 1369 Re: 1999 Toyota Tacoma Frame Problem [framerot2]
by KCRam@Edmunds HOST
Aug 02, 2013 (6:20 pm)
Keep in mind, this is not a recall. It's a self-administered "Customer Satisfaction" program and they can set the rules any way they want. A recall does not and can not expire.
KCRam - Pickups/Wagons/Vans+Minivans Host
#1356 of 1369 Re: Rotted Frame [shauna2u]
Aug 13, 2013 (1:16 pm)
I have a 2004 Tundra that I have maintained. I only have 75200 miles on it and have the same problem. It has been a great truck runs and rides like it did when I drove it off the lot. There never was a recall on this truck but the frame rusted to the point that the stabilizer bar attachment point has broken free. I took it to the dealer and they told me it was not part of the recall but it is unsafe to drive. Sorry. So much for the apology that the CEO of Toyota gave to congress concerning the recall problems with the frames. Other 2004 Tundras were recalled why was this one left out? I am a disabled Vet with multiple health issues plus I was directly effected by Hurricane Irene and the recession. This was all I needed to make my disaster trifecta complete. All I can do is contact anybody I can think of in state and federal government and hound Toyota at every opportunity. For what it is worth you can ask the dealer to have a Toyota Company Service Representative come to the dealership and look at your vehicle. I am also going to do my best to generate as much negative publicity for Toyota as I can. My son,his wife, my wife and two brothers in law all own Toyotas, this does sour us towards this brand of car.
#1357 of 1369 Re: Rotted Frame [jaybird001]
Aug 13, 2013 (3:39 pm)
Shauna, I recommend that you don't stop with one dealer. I recommend you attempt to resolve this with another dealer. If that is unsuccessful, don't give up there, ask for the dealer to arrange for you to meet with the rep who visits periodically. Call our dealer in Rutland, Vermont, give him you vin #, and situation. My niece as a second owner, just purchased a Toy, with 200k 2004, it was rotted, when she took it in for a Vermont inspection. She made two calls on dealers (she is 17) before they said, if she was owner #1, or #2, they could get her a complete frame replacement, valued at 12K. They said, had they put the paperwork in right, she could have had a free rental provided as well....The parts will take 4 - 6 weeks. and good luck, I would love to hear how this works out for you....don't give up, without further demands...good luck, Anne
#1358 of 1369 Rotted Frame [vermontmonty]
Aug 13, 2013 (3:58 pm)
there is hope and don't give up, until the last man falls, I recommend that you don't stop with one dealer. I recommend you attempt to resolve this with another dealer. If that is unsuccessful, don't give up there, ask for the dealer to arrange for you to meet with the rep who visits periodically. Call our dealer in Rutland, Vermont, give him you vin #, and situation. My niece as a second owner, just purchased a Toy, with 200k 2004, it was rotted, when she took it in for a Vermont inspection. She made two calls on dealers (she is 17) before they said, if she was owner #1, or #2, they could get her a complete frame replacement, valued at 12K. They said, had they put the paperwork in right, she could have had a free rental provided as well....The parts will take 4 - 6 weeks. and good luck, I would love to hear how this works out for you....don't give up, without further demands...good luck, Anne
#1359 of 1369 Re: Rotted Frame [jaybird001]
Aug 14, 2013 (4:30 am)
You say other 2004 Tundras were fixed or made whole, did you ask why yours was not?
#1360 of 1369 Rotted Frame
Aug 18, 2013 (7:57 am)
I found this message board because I'd like to get another Toyota truck, but am apprehensive due to the well documented frame issues. I've owned 4 trucks from '87 to '94 and one parts truck. I'm seriously considering switching brands because I don't want to be stuck with a problem. Reading all of these posts really has me leaning towards getting something else, at least until Toyota decides to issue a formal recall. I wish you all good luck with getting some recompense.