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491 messages,  Last post on Oct 07, 2009 at 6:46 AM

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#135 of 491
Mixed Feelings after Extended Test Drive by stanwict
Mar 19, 2008 (6:44 am)
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I’ve been a SMART enthusiast since I saw them while working a consulting gig in the UK years ago. We are a three car, two driver family due to my commute which is nearly 500 miles a week. I’ve had the $99 reservation with SMART for a year and as mentioned here before, I received a call two weeks ago from my local dealer that my car would be built this month and arrive in April. I visited the road show back in July and drove the cars around a big parking lot – whoopee, what would I ever get out of that experience? Well I did get one thing out of that drive: the car feels much bigger than it is inside and driving. I think there is real value in SMART. SMART is standard with ABS, multi air bags and vehicle stability control. I can’t think of a car under $17K has stability control as an option yet alone standard.
 
Last night I took a SMART Passion out for an extended test drive up on the highway where I spend most of my time. Like my drive around the parking lot, I felt again that the car feels bigger than it is and very confident on the highway. I read somewhere where someone described the inside of the SMART to be like the inside of Dr. Who’s telephone booth which is a great analogy. It’s not “scary” passing a dozen 18 wheelers or massive SUVs like the Suburban or Hummer, I wasn’t sweating being squished by those enormous gas guzzling tanks! The car is very capable of meeting my requirements as a utility commuter car. The only thing you will notice more with a SMART is rough roads, it just doesn’t have the wheel base to smooth them out!
 
Here comes the “but”: But, #1 I don’t like the transmission. I’m 40, lazy and I want a real automatic. You drive the SMART like it’s a stick that you don’t change the gears but you have to back off the gas when the gears change else your in for a rough ride. Maybe it’s something I could get use to but I can see me getting in our other two cars and start driving them like the SMART! #2 there is more road noise than our ’99 VW Cabrio soft top! I don’t think many people consider interior sound levels at speed but I do and I can do without many creature comforts easily for a quiet ride. #3 Super Unleaded! That’s right folks; SMART requires the most expensive petro! You could probably run regular unleaded, but I’ll bet your MPG goes down and the engine runs rougher (than it already does). I ran some quick real world numbers and a car that doesn’t require super could get 3 or more miles less per gallon and the annual fuel cost would be the same. I won't give this a number but I found there to be a lot of travel in the break peddle before it kicked in.
 
Makes it sound like I don't like the SMART but I really do. The transmission took some of the fun out of driving the car but it's a really fun car to drive! The car I drove had the preimum stereo and it rocked the car. I didn't include this with my reserved car and that might have been a big mistake and I should have included the alarm system in my order. I like the glass roof, found the seats to be comfortable and large and the control layout to be "normal" for this unusual car.
 
I will soon have to decide if the SMART is right for me. Honestly, the two things keeping my interest is the novelty of being an early US SMART owner and the SPM (Smiles Per Mile). My reservation car has a MSRP of $15.5K before tax and fees where a Prius at a little more than $5K (don’t have to pay sales tax on it in my state) might be a smart purchase for me (sorry for the pun) but it ranks very VERY low on SPM!
#136 of 491
2008 Smart Passion Owner Comments by paecific
Mar 22, 2008 (7:05 am)
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Here is what everyone is waiting for, feedback from an owner of a USA delivered, 2008 Smart Passion. Like many, I have been impressed with the Smart Car after seeing it in Europe on business trips. But my reasons are different then a lot of the arguments that are made in so many postings. I am not looking to validate any ones position just provide some information.
 
First and for most I am 6’-4” tall. Every car dealer says, “That is no problem you will fit.” Yet the problem is my legs are short and my body is long. For instance most people that are 6’-4” have a pant inseam of 34-36” I have 32”. So for me head room is always a problem. While in Europe on multiple occasions, I always sat in a Smart Car at the dealer across the street from my hotel, and always head room, and this is true in our new Passion. With this personal requirement here is a short list of cars I can never own due to head clearance, BMW (all), Porsche (all), Mini, Toyoda (Yarus, Prius), Honda (Civic, Fit), Subaru, and Suzuki. The other factor is that my wife works nights and I work days. So 90% of our trips require no more than one passenger. Now, when you declare you can get another car with a back seat I have to agree. The question I have is how valuable is that back seat. In my case, with the seat fully back and reclined to even get in there is no value of the back seat since no one could ever sit there, don’t want it.
 
Now for my personnel impressions of the car after the first week of ownership:
 
1. The car has more performance then I expected. With my first ride at the dealer I was a little worried about overall performance. But the real definition of how to drive it is, “Drive it like a motorcycle.” I did not order the tachometer option, but have ordered the kit and will install next week. When you drive a motorcycle you rev the engine up let off the gas and shift, accelerating again. Do this in the Smart car and you will have a blast, still not a Ferrari, but enough. In reality it is still over powered.
2. So far fuel mileage has been around 38mpg, probably due to the fact I am having fun driving it like a motorcycle. I am sure my wife is getting the advertised 40+.
3. The ride is better than expected although windy conditions will buffet the car heavily. From inside you think you’re all over the road. But, while viewing from behind when my wife was driving the car appears stable. This was experienced on my trip home from Omaha, NE. Cruised home at 70-75mph, with a short dash at 80 without problem.
4. Stereo system is below average and will require some additions to overcome the road noise and all the music pointed at my legs. Road noise is louder than expected.
5. The see through roof is spectacular.
6. The headlights are excellent are the best I have ever experienced.
7. The key is as big as the car, still haven’t figured out how I am going to get on a key ring.
8. Warranty is to short, but I fit in the car, extended warranty. Since, they were coming to a US market they should have meet customer expectations. This is typical German, overly proud and missing the key points. To back up this point, “Mercedes says they are the best built car, but Chrysler has the life time power train warranty.”
9. They will need to establish more dealers.
10. I order the comfort package upgrade and the leather seat. Wanted the heated seats for cold Iowa winters. Will be interested on what it handles like on snow.
11. Controls are located well.
12. 10k between service.
13. Things I will be looking for on aftermarket.
a. Arm rest
b. Addition stereo speakers
c. Snow tires
d. A Ipod mount
 
Finally, I am glad I have waited for this car. Is it a good decision? Only time will tell! Will it be like my Chrysler Town & Country, 167,000 miles with no problems and after a fresh detailing feels and runs like new; or like my worst car ever a Mercedes S420 that dropped a transmission at 67,000 miles and long with a long list of repairs? With that I conclude my review; I am not a critic, just hopeful new car owner that expects fuel price to exceed $4/gal and believes there is no reason to have a commuter car that is 4WD, V8, V6, seats four theoretically, and get 20 mpg.
#137 of 491
Re: 2008 Smart Passion Owner Comments [paecific] by tiff_c
Mar 22, 2008 (1:35 pm)
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Replying to: paecific (Mar 22, 2008 7:05 am)

10. I order the comfort package upgrade and the leather seat. Wanted the heated seats for cold Iowa winters. Will be interested on what it handles like on snow.
 
It handles terrible in the snow! Our neighbors to the North have had the Smart car for a while and did a test of it in the snow along with many other cars. Here is the link. The Smart Car is in there and there is a video on the page as well I think.
http://www.canadiandriver.com/winter/traction2006.htm
 
Here is the quote.
 
Our smart fortwo had all the bells and whistles: traction control, stability control, ABS, and winter tires. But none of it helped much. The smart's rear wheel drive configuration (even though the engine is over the driven wheels) coupled with its super-short wheelbase made this vehicle a major challenge on the slippery surfaces used for our exercises.
smart fortwo. Acceleration from a standstill or occasionally when moving was difficult. When cornering on icy surfaces, the smart wanted to rotate on its axis. Even when stopping the smart wanted to rotate, although it did stop, ah-hem, smartly. Although everybody wanted to drive the smart, the experience didn't meet expectations.

 
Canadian winters can be pretty brutal. But they do love small cars and the Smart wasn't one of them.
I will be test driving a Smart next week.
#138 of 491
Re: 2008 Smart Passion Owner Comments [paecific] by dmathews3
Mar 22, 2008 (1:37 pm)
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Replying to: paecific (Mar 22, 2008 7:05 am)

Congrats. I too am thinking about the Smart. Not for use as others but as a replacement for my Goldwing I sold last summer. This is how I would use the Smart. Also someday maybe they will have clubs like GW and Harleys have for those Sunday afternoon runs. As far as noise there are some very good quality sound deading mats available. My guess a good sterio shop would be the first place to ask plus also on the radio.
#139 of 491
Re: 2008 Smart Passion Owner Comments [tiff_c] by scwmcan
Mar 23, 2008 (5:46 am)
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Replying to: tiff_c (Mar 22, 2008 1:35 pm)

Yet I saw them all the time on the roads in the snow and the drivers weren't having a problem that I could see, there are also reports from owners (on forums in Canada) that say the car is good in snow so I guess it may be that familiarity with the car makes it at least drivable in the winter. (also it may be that snow tires used in the test weren't very good).
Scott
#140 of 491
Re: 2008 Smart Passion Owner Comments [scwmcan] by tiff_c
Mar 23, 2008 (6:04 am)
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Replying to: scwmcan (Mar 23, 2008 5:46 am)

Yet I saw them all the time on the roads in the snow and the drivers weren't having a problem that I could see, there are also reports from owners (on forums in Canada) that say the car is good in snow so I guess it may be that familiarity with the car makes it at least drivable in the winter. (also it may be that snow tires used in the test weren't very good).
 
I have no idea, I posted the link after I read that article. That site is very reliable and realistic. They don't drive their cars in sunny california and Florida. They drive them in the snow and ice and slush.
No idea how good a smart would be in snow until i drive it myself. I'm 4 hours drive from Montreal. We get awful weather here as well.
I love seeing the pics of the cars as they truly are in the winter covered with salt and road grime and reviewing the cars based on real world for the snow belt versus 75 degrees and sunny with occasional rain.
#141 of 491
Re: Mixed Feelings after Extended Test Drive [stanwict] by prosp
Mar 23, 2008 (6:04 pm)
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Replying to: stanwict (Mar 19, 2008 6:44 am)

Here comes the “but”: But, #1 I don’t like the transmission. I’m 40, lazy and I want a real automatic. You drive the SMART like it’s a stick that you don’t change the gears but you have to back off the gas when the gears change else your in for a rough ride. Maybe it’s something I could get use to but I can see me getting in our other two cars and start driving them like the SMART!
 
I drove the car a few weeks ago, and the transmission is what caused me to cancel my reservation. I'm not sure that I can describe it that well, but basically it is like having a manual transmission (without the clutch) as you still have to still take your foot off the gas when the transmission is upshifting. So, it is easier to work than a manual transmission, but it seemed odd to take your foot off the gas without needing to depress a clutch. I also drove the car in the paddle shifter mode, and you still have to take your foot off the gas when shifting. The salesman said "shift and lift", it sounded like they made up that catchy phrase to make it sound a little more fun.
 
Bottom line was that it was not bad to drive, it was roomy, but I didn't see myself in the car. I think a lot of potential owners will be surprised by the feel of the transmission.
#142 of 491
Re: 2008 Smart Passion Owner Comments [tiff_c] by scwmcan
Mar 24, 2008 (5:25 am)
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Replying to: tiff_c (Mar 23, 2008 6:04 am)

I have yet to drive one either (even in non snow conditions) I need to be able to go in with the funds for one before I do (I know I don't have to be buying one to drive one but if I really liked I I would want one) but they have been up here for a few years now and I have seen them in the snow, so I don't think they are completely undrivable in it, that said they may be among the worst cars available in the snow, but I am sure that as with any car once you learn its limitations you can drive it sqafely (if not swiftly) on the snow. I think I might try to find better snow tires than the ones offered by the dealers as well (I think that may have been part of the probelm in the test, but who knows for sure) I am certainly not saying the test is invalid in anyway.
Scott
#143 of 491
Re: 2008 Smart Passion Owner Comments [scwmcan] by tiff_c
Mar 24, 2008 (6:19 am)
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Replying to: scwmcan (Mar 24, 2008 5:25 am)

I have seen them in the snow, so I don't think they are completely undriveable in it, that said they may be among the worst cars available in the snow, but I am sure that as with any car once you learn its limitations you can drive it safely (if not swiftly) on the snow. I think I might try to find better snow tires than the ones offered by the dealers as well (I think that may have been part of the problem in the test, but who knows for sure) I am certainly not saying the test is invalid in anyway.
 
I think the comment made does sum it all up. The problem is lack of weight and there is a limit to what snow tires can do. Imagine driving a motorcycle in the snow. Yes it can be done with super studded tires or spikes but not what you'd want for your daily commute. The Smart would need really good studded tires for starters and how well it would be, i can't say but if the Canadians don't think much of it in the snow (and they have the diesel version) then how good can it really be?
I thought their test was very fairly done.
If you do get one and drive it in the snow I would be very interested to see how you make out with it.
#144 of 491
Re: 2008 Smart Passion Owner Comments [tiff_c] by scwmcan
Mar 24, 2008 (6:27 am)
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Replying to: tiff_c (Mar 24, 2008 6:19 am)

Well I am a Canadian, and as I said I have heard different opinions than this one, found another link from a real world test in Ottawa conditions, so as I said opionions seem to vary, I think I wopuld just need to see for myself. Just FYI here is the link ( and again I don't means to say the first story is wrong at all just want to put up a different perspective), again I think I would have to try it for myself to say wether I would be comfortable with it or not (though unlike many people I have lots of expeerience driving RWD cars in the winter (old Volvos) so I am not as intimidated as some others.
(BTW the link worked for me, but not until I hit the back button on the browser, don't know why just letting you know)
link title
Scott

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