Last post on Dec 03, 2013 at 11:50 AM
You are in the Chevrolet Suburban & Tahoe
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Chevrolet Suburban, Chevrolet Tahoe, Chevrolet Silverado 1500, SUV
#349 of 412 No speedometer or gas guage on my 2004 Tahoe
Jun 29, 2011 (9:22 am)
Wow, I am shocked at the number of complaints, not just on this website but others too, about the same damn things going wrong on the 2004 Chevy Tahoe. What's more unbelievable is the fact that Chevy is not doing anything to compensate their customers. I have been driving for over a year now without a gas guage or speedometer and choked on the price when I was told what it would cost to fix everything. What's wrong with GM?! Even a company like SAAB fessed up and reimbursed me for parts and labor costs when something conked out that ended up being a rampant issue with many customers driving a similar make and model year. I don't get it. I love my Tahoe, but wouldn't ever consider buying another one at this point in time based on the lack of customer service I, and everyone else, have been experiencing.
#351 of 412 Re: Experience with GM Customer Service [gmcustsvc]
Jul 18, 2011 (3:25 pm)
Our Chevy Tahoe 2005 is acting up. The speedometer is doing the same thing every one else is describing. Is this a recall and can be replaced for free?
#352 of 412 Experience with GM Customer Service
Jul 19, 2011 (8:13 am)
Last I heard, repaired with parts and labor free if it's under 7 years from date of purchase, and under 70K miles. Free parts from 70K to 80K miles only.
#353 of 412 Bad GM gauges
Jul 19, 2011 (8:44 am)
You people can fix this problem yourselves for $11 per gauge. It's a matter of bad electric stepper motors that power each gauge needle. These are digital motors that receive a digital signal from the electronics in the cluster circuit. These stepper motors are available at Amazon for $5.90 plus shipping = $11. They are soldered into the circuit board inside the cluster.
These clusters are the easiest to remove that I have ever seen, based on a 04 Yukon versus others on other brand vehicles that I have removed. The large bezzel that covers the radio and AC controls also, comes off by just pulling firmly at key points with your fingers. To remove the instrument cluster, now exposed, remove the 4 hex head screws (7 mm or 9/32" socket). There are no multiple electrical connectors, just one to disconnect. No speedo cable to disconnect. No light switch to remove the knob on.
The reason dealers can't do this for you cheaply is that they need to tie up your vehicle while they outsource the cluster to an electronic service company. You can also outsource it yourself for $50 per gauge plus shipping, if you don't want to do the soldering yourself. See link below.
See my detailed post at:
ryanengel, "05 GMC Sierra Speedometer Doesn't work" #1, 9 Jul 2011 9:14 am
Posts 3 and 6
#354 of 412 Chevy Tahoe Speedometer Problems
Jul 25, 2011 (10:56 am)
My speedometer recently became haywire when it would go to 120 mph or start at 50, 60 or 90 at starting the engine. It has been stuck at 60mph for the past month and I am not sure if I need to change the speedometer cable, the entire cluster or the speedometer sensor. I am going to do the work myself with help from a friend who works on cars but I want to get the right part. Any good advice about which part is at fault here??
#355 of 412 Speedomoter problem
Jul 25, 2011 (11:48 am)
It is likely a failed stepper motor that drives the speedometer, that's what it is in 95% of the cases. There is no speedometer cable, it's all electronic. I just fixed one for $11 in parts including shipping, and it works perfectly. If it its like the 03 Tahoe I worked on, the dash bezel is easy to remove, and so is the cluster. One electrical connector to disconnect. Put the gear shift in low with the parking brake on to get working clearance. Once the cluster is out you have to snap all the layers apart, by hand with some prying.
I got the $5.90 + shipping part at:
Once you get everything in the cluster separated, you have to pull the needles off all the gauges. Mark where they were when you started. (Once reassembled, the speedo needle will probably be in the wrong spot, so reconnect it before you fully reassemble it, turn the ignition on, mark where the needle is, remove, take apart, and adjust the wrong location back to zero speed).
To pull the needles off, get two pieces of 1.5" by 2.5" thin cardboard rectangles, something about .015 to .025 inch thick (traditional shirt cardboard thickness). Put one on each side of each needle, and one by one, lift the needles with a fork, but instead of prying, use the compression force of the fork between the bottom of the needle pivot center, and the cardboard. The needle will eventually pop off the stepper motor shaft, but it takes quite a bit of force. Be gentle. Almost any other method will damage something, given the force required.
Here is a video below on how to solder the new stepper motor in. I used a 25 watt soldering iron, a cheap one from Home Depot. Just heat the 4 solder points and then pop the stepper motor off. It can only go on one way due to the indexed plastic bumps. Of course you only have to replace the speedo stepper motor if it's the only one not working right. Position, then solder the new one in. I recommend reviewing your solder joints when you are done with a magnifying glass to make sure you got a good solder weld.
#356 of 412 Re: Speedometer Cluster not working [ricklemke]
Aug 02, 2011 (7:03 pm)
Hope this helps. The problem with the dash gauges is a small and cheap item called a "stepper" motor. It is a small electrical device that resides behind the dash cluster and actually moves the needles. There is a guy on e-bay that sells them individually for 3 dollars or so. You need to have soldering skills to replace them your self. He also will replace them for you, for a fee, if you send him your cluster. I will look for his site and repost later. Great fix for an idiotic problem GM should have fixed years ago. Good luck.
#357 of 412 Re: Speedometer Cluster not working [cirlot]
Aug 03, 2011 (9:28 am)
From all the chat here, it appears that if the problem occurred after 70K you are stuck with the outcome. I have been told to change the cluster, replace the speedometer cable or speedometer sensor and the suggestion of replacing the "stepper motor" seems to be the most practical and cost efficient starting point.
Thank you very much. I will start here and get back to you if this took care of the problem.
Aug 03, 2011 (11:22 am)
Summary, there is a $6 part on your easy to get to cluster that has failed, available at Amazon or Ebay. If you have a friend who knows how to solder on a circuit board, hook up with him, and buy him dinner after he's done. How to do it is on YouTube, do a search or check my previous posts. I just did one successfully last week on a Yukon. Fun project, not hard.