Last post on Dec 03, 2013 at 11:50 AM
You are in the Chevrolet Suburban & Tahoe
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Chevrolet Suburban, Chevrolet Tahoe, Chevrolet Silverado 1500, SUV
#305 of 412 Re: 2005 tahoe tach and speedometer stuck [pasteybean]
Jan 27, 2011 (2:01 pm)
Logged into this forum to let you guys know that GM, specifically my Chevy dealership here in Cleveland Ohio is honoring the special extension of the warranty for the instrument cluster stepper motor issue...
Just started happening to my truck last week and now the speedo is pegged out and doesn't move.
On one of the forums, there is talk about the extra warranty and it is true. I will have to take the truck in for them to verify the trouble and get the correct part number, then return for them to put the new instrument cluster in. All for free, parts and labor are completely covered.
On a web site I found it talked about a mileage limitation, all work free till 70,000 miles and truck must have a vin inside a particular range. Apparently mine fits. Also, the site mentioned a limitation of 7 years from date of service. I have a 2004 Silverado 2500 HD and they are doing it for free next week when the cluster comes in.
All of the info here and other forums has been such a big help I though I would share...
#306 of 412 Re: 2005 tahoe tach and speedometer stuck [justcuz7197]
Jan 28, 2011 (6:19 pm)
How many miles does your truck have on it ?
#307 of 412 Re: 2005 tahoe tach and speedometer stuck [hdgal3]
Jan 29, 2011 (2:25 pm)
My speedometer went this week on my suv. 2005 surburban bought in 2006 with 55,564 miles. Chevy says to bring in for a diagnostic (my cost) and they will decide what to do. My car is NOT among the vehicles in the class action suit Vin #....I said it is very clear whats up with my erratic speedometer and they should include more Vin # for the replacement, labor, of this cluster defect.....Anyone know of additional help from chevy that I can get?
#309 of 412 Re: 2005 tahoe tach and speedometer stuck [kerry1111]
Jan 31, 2011 (9:28 am)
I apologize for your inconvenience. Have your spoke with Customer Assistance already? If so can you please e-mail me your case number? I would like to look into this for you.
GM Customer Service
#310 of 412 chevy suburban speedpmeter
Feb 07, 2011 (6:35 am)
my dealer wants to replace the speedometer (free) but charge me 160.00 for labor. I said I would do it myself....they said "they have to do it and recalibrate". i say "no way" for a job that takes 10 minutes....Does anyone know who I can Mail this part to and get it replaced.
#312 of 412 2004 tahoe gauge cluster
Feb 07, 2011 (8:48 am)
I just bought a 2004 tahoe and guess what 1 month after i purchased this truck im having speedo problems it has 103500 miles and of course we all know the cut off for mileage is 80000 who was the idiot judge that got the kick back to approve a settlement that is totally unfair and should have been a manufactures recall ive done some research to correct the problem for myself but would still be interested in a class action suit if there is one in the works for the 500 to 600 price tag to repair or replace with a new GM part they should recoup there loss pretty quickly since the cost to them is probly very low since the parts to do it are somewhere around 3 dollars per motor 18 to 21 dollars in parts and lets say 30 min labor that justifies an over 300 dollars price to you and me as i said it should have been a recall but thats goverment for you now that they are in the car business what more can i say
#313 of 412 Re: 2004 tahoe gauge cluster [hntwhttls]
Feb 07, 2011 (9:51 am)
chevy charges 99.00 to look at the car, then gives you the part free but charges $160.00 to put it in....even if the car has 55,000 miles and is less then the7 years stated in the ext, warrenty offered in the settlement.
#314 of 412 Re: chevy suburban speedpmeter [lily5345]
Feb 07, 2011 (5:00 pm)
So you are comparing 2 solutions:
- take it to the dealer, they replace with a new unit, re-calibrate, and give you vehicle back w/x day warranty, for $160
- you take unit out and mail it off ($), they rebuild it for $70 bucks and mail back, you're w/o vehicle for y days, you re-install, and have x day parts warranty.
Ummmm, isn't this a no-brainer? I'd be jumping at the dealer offer in a heart beat.