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GM Speedometer lawsuit filed

230 messages,  Last post on Dec 03, 2009 at 3:40 AM

You are in the Chevrolet Suburban & Tahoe Forum. Your Hosts are steve_ & tidester

What is this discussion about? Chevrolet Suburban, Chevrolet Tahoe, Chevrolet Silverado 1500, SUV


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#216 of 230
Chevy Speedo Out by rdmackay1
Sep 10, 2009 (11:31 am)
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My wife's speedo on her 03 Tahoe went out two weeks ago.
I understand why now. However will driving it still cause any other problems or should this be fixed ASAP. Thay want to charge me 80.00 for a test to determine if it's a warranty problem or not. We have 63,000 on it aqnd according to what I'm reading we will be able to get fixed with no charge. Does anyone have additional info that will help us? Thank You
#217 of 230
Instrument Cluster by soundofury
Oct 03, 2009 (12:48 pm)
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I just experienced the instrument cluster problem ( speedometer) and took my 05 burb to the local Chevrolet dealership. Not only were they not up to date on the current policy from Chevrolet but almost defiant in fixing the problem.
 
The (service) lol manager said the warranty only covered to 70000 miles or 5 years.
Didn't want to hear my story or investigate the warranty so I called another dealership and the part time service person knew more than the bozos at this dealership. I had to call the GM customer service # and explain that the dealership said I wasn't covered and that I was getting 2 stories from 2 different places.
 
The current policy covers also from 70001 to 79999 miles and you have to pay labor. I called two dealerships and the labor charge was $100 at 1 dealer and $150 at the other.
 
Obviously the 2nd dealer is trying to make up for not getting a markup on the part with higher labor charges which I will also call GM customer service about.
 
The service manager put me on hold and asked their (Warranty Specialist,lol again) about the coverage and, SURPRISE, the specialist had no clue either.
 
If you live in the OBX area of NC think twice about using Victory Chevrolet for a purchase or service work. ARROGANT, DEFIANT and just a plain terrible dealership.
 
On the other hand, Elliot Chevrolet in Staunton, VA will provide the CORRECT info for you.
#218 of 230
Re: Instrument Cluster [soundofury] by gnj1958
Oct 04, 2009 (9:53 pm)
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Replying to: soundofury (Oct 03, 2009 12:48 pm)

That's bull. No way you should have to pay for labor. Especially $100. If they go that way with me I'll tell them to order the part and I'll fit it myself. It's not that difficult. 10 minute job max.
#219 of 230
Speedo Cluster 05 Silverado by firemedic_buck
Oct 14, 2009 (8:51 pm)
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If anyone is curious, I purchased 05 Silverado new. Speedo went out with 130,000 miles. I knew it wouldn't get covered under warranty so I had it fixed through online company. I removed it myself, mailed it to company and they replaced all guages with non-defective parts. the same day they received it for $129.00 I paid $24.00 shipping and got it back in 4 days.
I would not get new one from dealership for two reasons, 1. The price was $480.00 and 2. the one they sell you has same defective parts, so it too will go out.
If anyone is interested who rebuilt mine just let me know.
#220 of 230
Re: Instrument Cluster [soundofury] by soundofury
Oct 27, 2009 (10:31 am)
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Replying to: soundofury (Oct 03, 2009 12:48 pm)

Sorry, but it seems no dealership will fix problem . You have to have the right vin # to qualify. Elliot is no more informed than the rest of the gm dealers.
 
Frank at customer service at GM is a big A--hole so if you talk to him just be ready for the run around.
 
One thing for sure, I will never buy a GM product again and if you do---GOOD LUCK!!!!!
 
Owned 3 4-runners and 3 camrys before this piece of crap and will be seen in the future at (Japanese) dealerships.">
#221 of 230
Re: Speedomter Letter [needafix] by toddkaty
Oct 30, 2009 (9:09 am)
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Replying to: needafix (Feb 09, 2009 10:29 am)

What "speedometer letter" are you refering to? I'm having the same issue.
 
Thanks
#222 of 230
Re: Speedo Cluster 05 Silverado [firemedic_buck] by jrman88
Nov 05, 2009 (11:46 am)
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Replying to: firemedic_buck (Oct 14, 2009 8:51 pm)

If you don't mind me asking....Where did you ship that to get it fixed? I'm having the same issue with my fathers 2004 Chevrolet Suburban.
#223 of 230
Re: Speedo Cluster 05 Silverado [firemedic_buck] by cepak
Nov 05, 2009 (8:23 pm)
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Replying to: firemedic_buck (Oct 14, 2009 8:51 pm)

firemedic_buck,
 
I am interested in where you got the speedometer fixed. ICan you post a link? 'm having the same problem as everyone else with my 2003 Trailblazer, and I want to just fix it myself.
 
Thanks,
 
Tom
#224 of 230
Stupid fix, but it works! by marchibc
Nov 13, 2009 (4:53 pm)
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Folks, I feel your pain! I have an 04 Envoy that the speedometer started acting up on at around 70K. Some times it gets stuck at a "pegged" speed or something in between. I noticed that when you start the vehicle, all the gauges pulse toward the "zero" position, so i thought "what if I could turn the key on in succession - would it reset the speedometer?" Well, you can't do it with the vehicle in PARK , because it starts the vehicle, BUT, you can reset the speedometer in this way:
1) While in PARK, turn the key toward the "START" position, but stop short of starting the vehicle
2) With the key in this position, put the shift lever into "R" or REVERSE
3) Now RAPIDLY turn the key toward the START position and momentarily, hold it there and you'll see the speedometer will pulse about 5-10 MPH toward the "zero" speed position. Before the needle pulses back in a positive direction, repeat the key turning sequence in rapid succession and you can slowly reset the speedometer back to zero. It takes a little practice, but eventually, you can reset it in about a minute. I now have 148K on my Envoy and it's worked so far...
#225 of 230
Worse GM Product!! by woodnwings
Nov 19, 2009 (6:52 am)
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My 2003 Z71 is crap. The oil pressure and fuel quantity indicator went around 55k, Dealer would not cover it and I was able to work around the issue. I change the oil every 3500miles and I had digital miles to use for the fuel issue. Now my wife is leaving for Chicago and the speedo is parked at 120+. My heated seats just quit!
the sticker on the car is $48,657.00. This stuff just quits working. I do have 125k on the vehicle (soccer/baseball mom)but this is BS. I spoke with GM service and they tell me they are NOT aware of these issues! You got to be KIDDING! They I come across this forum, unbelievable the people having the same problems. Everyone should call and light up GM Costumer Service. I am calling my attorney general's office in NJ. I WILL never but a GM vehicle again!!!!! And think the taxpayers bailed out this unaccountable company. ITS ARROGANCE!

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