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GM Speedometer lawsuit filed

228 messages,  Last post on Nov 24, 2009 at 10:53 AM

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#160 of 228 Speedomter Letter by needafix Feb 09, 2009 (10:29 am)
I don't know if this has been listed somewhere previously but I just wanted to pass some info along. I have an 04 Tahoe and I found the "speedometer letter" that a lot of people were talking about. The vehicles in my letter that are covered are,   QUOTE from letter; "If this condition occurs on your 2003 or 2004 model year Cadillac Escalade, Escalade ESV or Escalade EXT: Chevrolet Avalanche, Silverado, Suburban or Tahoe; GMC Sierra, Yukon or Yukon XL vehicle witin seven (7) years of the date your vehicle was originally placed in service or 70,000 miles; whichever occurs first, the condition will be repaired for you at no charge."   It then goes into about how to go about getting it fixed and a lot of legal stuff. I recently had the problem, the speedometer started to twitch and then stopped completely and then wold get faster as I went slower. But to make a long story short, I called the dealership, and they asked the miles and then said without delay, that it would be replace free of charge. Hope that helps! (I just wonder why there has not been a recall yet?) Replies to this message: yu_cant (Mar 04, 2009 7:26 am) garthw (Jun 01, 2009 2:11 pm) darrin5 (Jul 19, 2009 3:31 pm) toddkaty (Oct 30, 2009 9:09 am)
#161 of 228 2001 Suburban by bigchase Feb 09, 2009 (5:51 pm)
I have read most of these post concerning the instrument cluster. I have 2001 Suburban that tonight on the way home started to lose all the gauges in the instrument cluster. If I hit a bump the battery light would come on and all the gauges except voltmeter would cut out and then come back on kind of like when you first start the truck. Did any of you have similar issues when your cluster was going bad? Any help would be appreciated. I'm going to try the dealer tomorrow to see if I can get answers. Thanks
#162 of 228 by Terrilyn36 Feb 11, 2009 (4:50 pm)
Well, I have good news regarding my speedometer in my 2004 yukon xl( 78,000 miles). I have been talking with gm about my problem. They told me to go to my local dealership and get an official diagnosis. I did, it was the instrument cluster and it had an internal failure. this cost me 42.50. GM actually contacted my local dealership,( this is not the dealership I bought my car from by the way), after about a week of waiting for a district manager to review my case, gm stated to my dealership that they would be paying for the entire cost of replacing the instrument cluster. hoooray!! There is hope, with a little patience. Don't let you local dealership tell you that it can't be done. Call the GM customer service number in your manual and talk to them. It worked for me>
#163 of 228 HELP! I just bought a 2005 Suburban and the speedometer stopped working by 37DAD Feb 15, 2009 (5:51 am)
I bought a 2005 Suburban yesterday from a used car dealer. It has 66,700 miles on it. On the way home from the dealership the speedometer started acting weird and then just stopped working. It is stuck on 30mph. It doesn't move. The dealership is a 2 hour drive from my house and the problem started when I was 5 miles from home. It was too late when I got home yesterday and they are closed today. It's not under warranty. What should I do? Help! Replies to this message: twintwo1 (Feb 15, 2009 6:36 am) crewdawg28 (Feb 17, 2009 1:13 pm) 37DAD (Feb 19, 2009 1:54 pm)
#164 of 228 Re: HELP! I just bought a 2005 Suburban and the speedometer stopped working [37DAD] by twintwo1 Feb 15, 2009 (6:36 am)
Replying to: 37DAD (Feb 15, 2009 5:51 am) hello from fla. reading all bad stories on here what i will do take my truck back where i got it from an let them deal with dealership to fix it .i was lucky to get mine fix free at the dealership. A lot of dealership are not doing the right or the best job for the custmors. The job can be handle under a so call recall .I have a 2005 tahoe with 50000 mile on it.If you dont let the place where you got it from you may have to fix it you self it is a 600.00 to 700.00 job it your choice. I would let the place where i got it from to deal with getting it fix. nathan
#165 of 228 Mine was repaired by Cobound Feb 16, 2009 (7:04 am)
Hey guys, just got mine fixed last week; for FREE. It took since Dec 16 to do it, but it finally got done. They tried to backpedal but in the end saw that it was the right thing to do.   My suggestion would be to make a 'warranty' appointment, that way you don't have to pay for the inspection, and be CALM throughout the process. Be prepared, know about the replacement rules but let them know that you are a GM customer and are more likely to be a GM customer in the future if you're taken care of today.   37DAD, I'd call the dealer IMMEDIATELY. Your vehicle is under the 70k mark, so you should be fine. Mine was at 110k, and I got it taken care of.   Some dealers are doing a 'good will' replacement, best of luck to you all in finding one. Ray Hutson in La Crosse, WI is top on my list again!   B
#166 of 228 Re: HELP! I just bought a 2005 Suburban and the speedometer stopped working [37DAD] by crewdawg28 Feb 17, 2009 (1:13 pm)
Replying to: 37DAD (Feb 15, 2009 5:51 am) I have a 2005 with 66K on it and my speedo went out. Chevy stated that I was not in the recall but may be under the case action settlement which is pending. My ext warrenty covered it but cost me $100.00. I complained to Chevy and they sent me a $200.00 voucher for any service which I used today. Try that...
#167 of 228 Re: HELP! I just bought a 2005 Suburban and the speedometer stopped working [37DAD] by 37DAD Feb 19, 2009 (1:54 pm)
Replying to: 37DAD (Feb 15, 2009 5:51 am) I had my 2005 Suburban speedometer problem verified yesterday at a GM dealership. The mileage was 66800. I called GM and they talked to the dealership. GM called me back and told me to go pound salt. They are not going to help me get my speedometer fixed because I bought the vehicle used at a Honda dealer. If I would have bought it at a GM dealership (new or used) they would have consider helping me. So my speedometer doesn't work and I must get it fixed myself at my expense. This really ticks me off. I have bought 4 GM vehicles over the past 20 years and this is how I get the shaft from them.
#169 of 228 GM Approved my Cluster Replacement at 72,173 by bigd35 Feb 21, 2009 (2:48 pm)
After several phone calls to GM and speaking with management, they did approve replacement of the cluster for my 2004 Suburban. The dealership said it would have cost around $450 if they had not approved. I told them it started acting up at 62,000 miles which is true. The challenge with getting anything fixed is it has to be completely broken in order for the dealerships to verify it needs replacement.

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