Last post on Nov 13, 2011 at 6:08 PM
You are in the Kia Sedona
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Kia Sedona, Van
#66 of 102 Re: 2006 Kia Sedona steering wheel vibration [dougv]
Jan 16, 2008 (5:25 am)
I am so happy for you! And thanks so much for the info. The resolution you are describing is exactly what I had suspected - that the computer is going bonkers and applying the brakes ever so slightly whenever it thinks the car is the least bit "out of control". I have also acquired a lawyer via the internet. First offer from Kia was next to nothing. They still have not responded to the second 30 day demand letter and we are approaching 33 days. It looks like I will be going to court unless Kia has a sudden change of heart. I am scheduled to bring my van to the lawyer's Massachusetts office at the end of the month so they can have their ASCE mechanics inspect the issue and write up an official report that we can use in court. I just wish it was over. Again, I'm very happy for you and your family and thanks for keeping us all updated.
#67 of 102 Re: 2006 Kia Sedona steering wheel vibration [lacoydr1]
Jan 16, 2008 (9:22 pm)
Thanks for the nice note. I think your best bet is to just stay calm and wait out the events. That is proceed with your case now that you have gone this far. I don't know what else your lawyer is claiming but as I said before I believe that it is their responsibility to assure you that the problem is not safety related. And since the problem is real and they can't fix it!!!!! It's too bad that they are stonewalling this problem. I think they have been very lucky. If anyone driving a Sedona was killed in an accident and a lawyer saw all of these posts there's no way they could say that they were not liable. They are taking a big chance. I'm not sure that the upper management of Kia knows about this. They could be letting the local or area reps handle each case individually. And for every case lost there is probably a charge to the local cost center which is still probably less than a general recall. In my case there was doubt until the very last. That is the Kia rep wanted to take me to arbitration after 9 months of fixing attempts and then that is when my dealer put his foot down and told him that enough is enough. Then Kia came through and sweetened the deal I guess so everybody went away happy. So patience, patience.
#68 of 102 Re: 2006 Kia Sedona steering wheel vibration [dougv]
Mar 08, 2008 (6:49 pm)
I am currently going through the BBB about my van. Kia tried to settle with me for $900. when the problem still exists. The customer service rep is not a trust worthy person and very rude. I think they ae trying to settle on as little as possible. Not supprised. I have had 5 road force balances new rotors and it took them three set of tires before the vehicle would pass the road force balance. Now I have a new set of tires, but the problem is still there. They tell me now they are working on control arms. They have no idea how to solve the vibration. I love my van, but KIA needs to admit when thre is a problem and do the thing right for the customer.
Mar 09, 2008 (4:00 am)
The latest issue gives Kia and Hyundai Minivans low marks on reliability.....is there any wonder why? I have the same vibration issue on my 2007 Entourage. Is this still a problem in the 2008 minivan models?
#70 of 102 Same Ol S...
Mar 09, 2008 (11:29 am)
Hi Guys & Girls,
It's me I'm back. I see that KIA and Hundai are still stonewalling it. Like you Julieer1 I love my Sedona. If you have read my previous posts you know I also went through what you are doing now. I wonder if we had the same KIA rep as he really is the scum of the earth. My new news is that since I received my "buyback" Sedona 2008 for my old Sedona 2006 the rep called me to come in and talk to him. Now I am not making this up, he actually tried to get me to give back the incentive that the dealer was giving to all buyers in Feb of 2007 for the remaining 2006's in stock. He said there was a new girl at KIA America Consumer relations and since there was no incentive for the 2008s I should not have got it applied to my new 2008. Is that unbelievable!!! He said if I was a "real man" and had a sense of fair play I would give the money back!! I talked to the dealer and he said it's too bad there has to be a bad penny show up some times and I don't owe anything. Of course all the paperwork has been done and I have the title and the car too. Again as I have said before I believe KIA knows the problem and the beancounters have recommended to Management to stonewall it. I don't know which year your van is or how much mileage you have on it as the Lemon Laws allow a prorating of the cars value according to mileage. There was another poster that had a lawyer and was having trouble as well. I really think there is good justification here for a class action suit if some lawyer wants to take it up. As far as what they did on your van for repairs, my final conclusions were that the problem was in the ESC computer. The ESC comes on and is not sure about applying the brakes and therefore comes on and off and therefore the brake pads are just bumping the rotors. That's why just changing the rotors does not help. I had a service manager in another state tell me that to fix this problem they turn the rotors on the lathe and shaving them down makes them smaller so the brake pads don't hit the rotors when the ESC comes on. So good luck whichever way you go!
#71 of 102 Re: Same Ol S... [dougv]
Mar 11, 2008 (7:23 am)
I am currently at the point of a "state run arbitration". My lawyers said since the issue happens over the legal speed limit in MA that Kia will never give me a replacement or buy me out. They said the best I could hope for is up to a $2000 cash settlement to go away. They want to bring it in before the hearing for another repair attempt but my dealership went out of business two months ago. I'm kind of ticked off that the "lemon law" lawyers took the case stating I had a great chance of winning even though they knew the issue was reported at a speed above the state speed limit. Dougv, I'm sure you won because the speed limits in Arizona are 75. If Kia does decide to settle for a small cash stipend, I might just refuse it and make it my lifes work to bring it down to another dealer every week to bleed Kia dry. Then maybe they will have thought twice about not wanting to give me a working vehicle. I know I'm probably dreaming and one little fish isn't going to make a bit of difference to them, but who knows.
#72 of 102 Re: Same Ol S... [lacoydr1]
Mar 11, 2008 (1:55 pm)
Sorry! to see no progress. Too bad you have a lawyer! You know how that goes? Not insinuating anything but KIA I'm sure would be willing to pay your lawyer a lot more to settle the case than you are paying him. I think you should go to arbitration. There it really doesn't matter if you have a lawyer. The arbitrator is usually very fair and is probably not a lawyer. I think you have a good case, just show the arbitrator all of these posts. As far as the speed limit is concerned I don't think that is an issue. If you are limited to driving only in MA then they should advertise it in the car sales ads. It is an unusable issue. Again as I have stated before KIA has implicitly agreed that you have a problem that they can't fix and don't really know what it is. Therefore I would claim that they cannot assure me that it is not a safety problem and assure me with evidence that the wheels are not going to fall off at some unknown speed. I really believe this and I think you should tell the KIA people this also. Deal with them direct and let your lawyer go. I wouldn't be surprised if they were more willing to work with you without having to go through a lawyer. Since there is a lawyer involved now their lawyers are probably calling the shots and if it's just you you could get the Consumer Affairs to talk to.
Again I do believe that they are walking a thin line and if there is a fatality with their car they will have to come up with the evidence that the accident was not caused by a faulty steering system. But who knows. Ford knew that their escort(?), forgot which car it was, was faulty and calculated how much a recall was vs so many fatalities and picked the fatalities as the cheaper way.
Mar 15, 2008 (8:31 am)
I have a 2007 sedona and the dealer replaced all 4 Michelins there was still a vibration throught the minivan. I then decided to take it to a tire Kingdom to have all the tires reballanced. The tech from tire kingdom told me 3 of the rims were bent
the back passanger was the worst one. after fighting with the dealer they decided to replace the rear rim. I insisted that tire Kingdom remount it because they had
better balancing equipment. The new rim was sent to tire kingdom the tech took it out of the box rolled it on the ground and it was hobbling up and down
(brand new Kia rim Defective) they ordered a new one put it on and still at 60-75 mph we feel vibration. This Sedona ride should be smooth as Glass.
I recently took it to another dealer with copys of this post he called KIA Corp
Tech line and they told him to take off 4 wheels & rims off a new 2008
and put them on my 2007 to see if this solves the problem.
I'm wondering if the 2007 model rims are defective and thats what could be causing this vibration. I even took this Sedona up to 75 put it in neutral and still
Vibrates. If anyone would like to talk by phone about this please e-mail me
#74 of 102 Re: Vibration [bucci2007]
Mar 15, 2008 (1:36 pm)
You could learn a lot by going back over all of the previous posts to this forum. Many others went through exactly what you are experiencing right now. I myself almost had every moving part on my 06 Sedona replaced, over a 9 1/2 month period, before I was offered a buyback. So far I am the only one that has been offered this deal. I attribute this to the dealer and not KIA or the KIA rep. I am curious also since you have posted your email address are you somewhere in New Mexico as the roadrunner is the state bird. Anyhow if you read backwards you will see how insane the antics are of the KIA people. They obviously know what is wrong but are willing to spend unlimited dollars on repairs that they know will not do the job. As you will read in the past posts I recommend to hang in there, if you have the patience and another car, and work with the dealer. Having a lawyer, as you can read on the other posts was no help. Look up your local lemon law and see if you qualify and then proceed with the steps as outlined in you law.
Lots of Luck
#75 of 102 Re: Vibration [dougv]
Mar 15, 2008 (2:54 pm)
Thanks for the reply, I'm in Cleveland, Oh
So basically if they give me all new rims and tires the problem will still exist ??
Do you know if or what ever the problem was did Kia corrected it on the 2008 models ?