- #20 of 39
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Re: Really bad luck with commander winshield [cidman]
by jencornett
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Apr 27, 2007 (12:37 pm)
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Replying to: cidman (Apr 07, 2007 5:01 pm)
I purchased an FJ Cruiser a couple of months ago. It had 2200 miles, and 1 sealed chip in the middle and 1 hairline crack on the lower driver's side corner. The dealership agreed to replace the windshield as part of the sale. I now have 5700 miles. While I was driving to work today, a crack started shooting across my windshield out of nowhere! The same angle as the previous crack but higher up. There was no rock chip. The dealership and installer have taken a look at it. They are contacting a Toyota representative to "see how they can help". The Toyota dealership in town said that they have not heard of this problem before. They will contact me on Monday to let me know what was decided.
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- #21 of 39
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Re: Really bad luck with commander winshield [jencornett]
by ireneh
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May 01, 2007 (12:59 pm)
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Replying to: jencornett (Apr 27, 2007 12:37 pm)
I have had 3 front winshileds in 4 months!!!!
The dealer said it's the shape and direction of the window...rocks can't bounce off.
Of course it's my problem
Now I'm having electrical problems with the front windows opening and closing!!!
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- #22 of 39
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Re: Really bad luck with commander winshield [ireneh]
by kelly51106
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May 02, 2007 (4:33 pm)
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Replying to: ireneh (May 01, 2007 12:59 pm)
Again, we urge everyone that is having any problem with their Commander windshield to contact the National Highway Safety Transportation Authority. We need everyone to report their problems, so a paper trail begins and draws this to someone's attention. We are about to get our windshield replaced, but I'm scared to death that it will crack again.
Below is the information we found on the NHSTA web site at http://www-odi.nhtsa.dot.gov/ivoq/
By Phone
Call the DOT Vehicle Safety Hotline at 1-888-327-4236 and a NHTSA representative will record your complaint information.
Interesting that your dealer pretty much admitted the problem is with the design with the windshield and they still tell you it's your problem. I have a friend that has a Commander, is on her 4th windshield, and was just recently having problems with the electrical system in her Jeep. She was driving down the interstate and all electrical died-no lights, brakes, steering, radio, wipers, etc. Everything. When she got to a stop, she was able to start it back up and then continue on driving. This happened to her 4 times in 1 1/2 weeks. Needless to say, she took it in and they worked on it, but they told her they have never heard of this happening before, although I've read several places that this is an ongoing problem with the Commander also.
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- #23 of 39
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Re: Really bad luck with commander winshield [kelly51106]
by ms5
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Jun 01, 2007 (9:38 pm)
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Replying to: kelly51106 (May 02, 2007 4:33 pm)
Glad to hear it's not only us. We purchased a Commander in November. We now have 4 cracks in our windshield. The crackes occured all within one month. I swear it cracks even if a bug hits it. We will definitely call in a complaint.
Thanks for the info!
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- #24 of 39
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Re: Really bad luck with commander winshield [ms5]
by 9er
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Jun 11, 2007 (1:44 pm)
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Replying to: ms5 (Jun 01, 2007 9:38 pm)
I picked up a small stone last week which left a chip in my w/s. One day later it ran about 4". Another two days after that, I was driving down the road when this greybeard on a lawnmower ran over some dirt, which savagely flew at my Commander. Wham!! The windshield immediately spider-webbed like there was nothing to it. Here in Alberta, Canada it's $780+tax for a Chrysler replacement, and $460 at Speedy. What am I in for? I just bought the Jeep two weeks ago... Cheaply made? Poor positioning/angling? Plain old rotten Luck? Does the Hummer suffer from this "weak link", or is it simply that Chrysler has to address this "flaw" in the glass itself? The only way to fix this problem is within the glass, that I firmly believe, is too thin and, as a result, too weak. Would there be a recall on the 1000s of these inferior windshields currently stocked by glass shops everywhere? I don't know, but I do know one thing, every Commander owner should somehow get together and make a lot of noise....! 
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- #25 of 39
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Only Thing Wrong is the Windshield
by youngmoney
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Jun 11, 2007 (3:04 pm)
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I can't complain about anything else for the Commander. It's a great car for the money. It's one of the smoothest riding cars I have had. The steering is very responsive too. The Commander feels very solid. If only they can find a way to redo the windshield, I would consider getting another one.
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- #26 of 39
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Re: Really bad luck with commander winshield [9er]
by tardiff
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Jun 13, 2007 (10:14 pm)
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Replying to: 9er (Jun 11, 2007 1:44 pm)
2 Months 2 windshields. Just adding to the post. I did file a complaint on line with NHThsa listed on this site.
Still like the truck but seems to be an issue with the windshields. This looks like a definate pattern.
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- #27 of 39
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Re: Really bad luck with commander winshield [tardiff]
by 9er
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Jun 13, 2007 (11:10 pm)
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Replying to: tardiff (Jun 13, 2007 10:14 pm)
To be fair, the Commander truly is a great vehicle overall. Perhaps if the windshield were just a little thicker and stronger, then there wouldn't be anything to complain about. I'm disabled and have been looking around for a comfortable vehicle (no minivans for this guy!). Just like putting on a new pair boots that you know right off are a perfect fit, no such thing as saying, "ah, they just need a little break-in period, this Jeep fit perfectly. I', a happy camper to say the least. 
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- #28 of 39
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Re: Really bad luck with commander winshield [kelly51106]
by bandb832
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Jul 02, 2007 (6:53 pm)
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Replying to: kelly51106 (May 02, 2007 4:33 pm)
I hope if you had your windshield replaced that it is still free from chips and cracks...I had a problem with the original Jeep windshield for my 3.7 V6...7000 miles, 35+ chips, cracks from top to bottom an side to side.... my insurance company and Chrysler/Jeep use the same company/glass, so at 11,000 miles I chose to pay $30 above my decuctible to another company and leave the insurance and service depart out of it...so far, things are good, but everytime I hear the sound of a rock hitting the glass, I hold my breath, pray and look over the windshield--- not a good feeling, but it now has almost 19,000 miles and I've only had to purchase 1 windshield....unfortunately, it is leaking transmission fluid and back at the dealership...it also hesitates/stalls while driving (which is really bad when you're making a turn), the traction control works when it shouldn't, shakes at times from low idle when in park and drive, hydroplaned several times, delay/hesitation/hard shift when put in drive/reverse/changing gears, 2nd row seats hard to fold up, the stereo system had an electrical problem and has been replaced....AND, believe it or not I told the guy at the service department today that I would trade out of it....unsure of which step I will take next regarding a trade in, but will definately go to the web site you listed. Good luck.
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- #29 of 39
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Commander Windshield.
by blkcommander
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Jul 04, 2007 (8:08 am)
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I also have two cracks in the 1st 3,000 miles of operartion with my Commander. I filled out the NHTSA form registering my problem. I haven't changed the windshield out yet as the cracks are small and not directly in my line of vision.
Has anyone heard of some type of protective cover, (Clear plastic or similar) that can be put on top of the windshield glass?? 
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