Last post on Feb 08, 2012 at 11:19 AM
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Subaru Forester, Subaru
#46 of 150 Re: "01 Forester with Head Gasket Leak [jacksan1]
Mar 17, 2008 (9:53 pm)
I believe that when your head gasket is leaking, BOTH oil and coolant get mixed together and cycle around in your engine. Your mechanic probably did a compression test and found the head gasket was leaking. I had oil globs in my coolant overflow tank. I think your dealer was trying to get you to go past your warranty mileage which is very, very unethical.
Just the fact Subaru USA agreed to pay half means you were in the right and they were trying to get you to settle. Also very, very unethical.
I have no idea what recourse you have -- perhaps registering a consumer complaint with your state Attorney General or suing the dealer and/or Subaru USA in Small Claims court for the other half. Depends on how upset you are. And don't buy another Subaru if you can't get resolution from them.
Big companies count on you folding. I've had problems with Verizon Wireless and CIGNA Healthcare and had to spend many hours writing letters and talking to customer service reps (who should be called customer DIS-service reps). They simply ignore you unless you persist, persist, persist. It's not the money, it's the principle.
When I first got the bad news about my car, I found a site dedicated to the Subaru head gasket leak with many disappointed and angry owners. Maybe there is a suggestion on there that will help you figure out a course of action. Leaves a bad taste, doesn't it?
#47 of 150 Re: "01 Forester with Head Gasket Leak [jacksan1]
Nov 16, 2008 (6:07 am)
I have an 02 Forrester that developed head gasket leaks. I took it to the dealer and they didn't mention the recall or that it may still have warranty on it, just want a couple of thousand dollars. I took it to a repair shop and in the process of starting to repair it, they found the recall and called me. I verified with them that there was only coolant leaking and took it back to the dealer. The dealer then called and said one was only leaking coolant, but the other was also leaking oil and the warranty wouldn't cover it. I told them I had had it checked by someone else and had verified there was no oil leaking. I finally told them to only fix the one, because at this point I didn't trust them at all! I haven't called Subaru yet, but plan on it.
#49 of 150 Re: "01 Forester with Head Gasket Leak [vlh2]
Nov 18, 2008 (1:38 pm)
Some 02s were covered, others were not. They had a running change during that model year, supposedly.
That's what I heard, anyway.
#50 of 150 I got Subaru to pay half
Nov 20, 2008 (9:38 pm)
2003 2.5X Forester, 110,000 miles. Was told by dealer oil leaking from head gasket. Called Subaru, they offered either to pay half or $1,000 off a new Forester.
I had the head gasket work done, wound up costing me around $600.
#51 of 150 How to check for recall
Nov 21, 2008 (5:02 pm)
My son has an '02 Forester which was bought used (off lease) in '05 from a Subaru dealer. He now has about 75k, but I don't think the recall for head gaskets was done. He did have the 60k service at a Subaru dealer, but I don't remember reading anything about a recall, or special additive to the coolant change.
How would I check for him to see about the heaqd gasket recall?
Nov 24, 2008 (1:14 pm)
You should get the VIN and call 800-SUBARU3. They should have the info.
If you have an acct on My.Subaru.com it may also have it. I know it did for my old 98 Forester, but...I was the original owner. Not sure if it will catch data from a previous owner.
#53 of 150 Re: Recall [ateixeira]
Nov 29, 2008 (7:04 pm)
I believe the "recall" is only that they extend the warranty to 100k IF you use the coolant conditioner (provided by a Subaru Dealer for free).
Subaru Guru and Track Instructor
#54 of 150 Re: Subaru Coolant 'Conditioner' [xwesx]
Nov 30, 2008 (6:02 pm)
The owners manual for my 06 Forester says the same thing. Always add genuine Subaru Cooling system conditioner to the cooling system whenever the coolant is changed. Don't know the exact page number, just remember seeing it.
#55 of 150 HG leak on 06 Forester w/43k on the odo
Nov 30, 2008 (6:14 pm)
I've got a head gasket leak on my 06 Forester with 43k on the clock. Driver's side of the engine, rear cylinder to be exact. Dealer service tech spotted it at the 30k service back in Feb. 2008 and told me to keep an eye on it. When I took it in the for the 30k, I mentioned to the service advisor that I had to frequently add coolant to the recovery tank since the day I bought it and could smell hot coolant on occasion. The tech pressure tested the cooling system and said it held pressure for 20 minutes (I spoke directly to the tech) but the underside of the head was damp. Fast forward to this past Saturday. I was changing the oil and had the lower tray off to make things easier. I slid up underneath and looked at both heads. Sure enough, there was a greasy spot on the underside of the head and it was a little greasy on the topside of the head. I looked in the coolant overflow tank and there was brown slime on the inside of it. Pulled the rad cap once it cooled down but didn't see any evidence of oil in the radiator. No coolant in the oil I drained out. I use Castrol Syntec by the way.
Is this a head gasket fixing to go? They put the conditioner in it at the 30k service and I don't know if the greasy spot is oil or coolant. Thankfully it's still under warranty!