Last post on Dec 10, 2011 at 5:28 AM
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Maserati Coupe, Concept Cars, Future Vehicle, Coupe, Convertible
#5 of 14 Interior of 2002 Maserati Spyder...Help!
Jan 03, 2008 (10:40 pm)
Can anyone out there tell my why all of the plastic Interior parts: switches, steering wheel case, CD area, vents, etc are dissolving...actually melting away. I love driving my car and am the original owner. But since having this problem, have not been able to enjoy my car! I get Black 'goo' in my fingernails, black rubs off on my clothes...just no escaping this unfortunate situation...
I have emailed different Dealerships but no one has made any contact with me.
Has anyone experienced this, can someone please shed some light on what I could do about this? Thank you!!
#6 of 14 Re: Interior of 2002 Maserati Spyder...Help! [maskat]
Feb 24, 2009 (12:22 pm)
This has happened to me with several convertibles...BMW, Saab and Maserati. The problem is that the rubberized finish on the plastic bits is broken down by the sun's UV. The material softens and becomes tacky and unsightly. One way to fix the problem is to replace the trim pieces....but this is very expensive. The other way I have found is to remove the trim pieces one by one and remove the rubberized coating with acetone. This is a delicate job because you want to remove the coating but you do not want to melt the underlying plastic. Therefore nail polish remover is more mild...will take more work...but will not melt the plastic so easily. Remember that you have to avoid any bits with printing on them beacuse the acetone will remove the print as well as the rubber coating. Also ensure that the bits you strip are black plastic as some of the bits are white...caution...and good luck..
#7 of 14 Re: Interior of 2002 Maserati Spyder...Help! [maskat]
Nov 19, 2009 (1:19 pm)
Join the Ferrari/Maserati club of owners with melting interior soft touch plastics. I just spent $4500. to have all effected interior plastic parts on my '02 coupe removed and re finished. I chased my dealer and Maserati of N America for over a year and they refused to do anything about it. I understand that this has been a problem of Maseratis since 2000 and also on Ferraris. Apparently they don't care and continue to use the same faulty chemistry. I am aware through one of the dealer mechanics that this is a consistent problem for both brands and is not just because of UV exposure as my car has been garaged since new and only has 15k miles, most of which have been at night. I am trying to put together a class action against Maserati, as they continue to ignore the problem and have used the same chemistry on their plastics in spite of the feedback for seven years. Send me email info and I'll keep you posted on this action. You can try calling Karen Hayes at Maserati N America 201-816-2600 but she didn't want to help me! Amazing how they treat + $100k customers...never again for Maserati! GOOD LUCK!
#8 of 14 Re: Interior of 2002 Maserati Spyder...Help! [nemethy]
Nov 19, 2009 (9:30 pm)
Thank you for your reply. I always kept my car inside the garage, I think it may have to do with heat as well. But thanks so much for taking the time to respond and help me.
Btw, I own a 2005 BMW as well purchased brand new and have not experienced this at all.
#9 of 14 Re: Interior of 2002 Maserati Spyder...Help! [mrati]
Nov 19, 2009 (9:43 pm)
Thank you so much for all of your help with suggestions! I had a feeling that this was going to be 'pricey' to fix...seems unfair as it is a 'defect' and nothing we've done...(no neglect on our part) I feel the same as you, one would think that spending $100k on a car would at least get some reliable customer service...they ignore it BECAUSE they know it's a problem...they are aware in other words. I was looking at the Quattroporte but have changed my mind as well...this hurts in more ways than one! I am all for support in the class action suit...I am not a 'sue happy' person...but this is soooo unfair! I have kept my car in the garage and when I take it somewhere...it is kept in garaged parking...(I;m so picky about that) also, My car has only 9000miles on it I have treated it like a newborn baby...this was my first expensive car I've ever owned...it was a dream and I was fortunate enough to get one brand new! I will definitely contact Karen Hayes I may have someone else in mind...the President of Maserati...in Italy...now you have given me hope and something to hold onto and fight for! Please keep me posted and I will do same for you! Never say never though...maybe we can make 'change' happen, its worth a shot...I love my Maserati! Stay in touch okay! Kathryn
#11 of 14 Messy Melting Maserati Plastics
Nov 24, 2009 (10:46 am)
I wanted to follow up and say that if any of you are members of the Ferrari/Maserati Club, you may want to poll members and find out how many have had problems with the melting of interior plastics....I think you'd be surprised. I have also contacted the factory,where I took delivery of my Maserati Coupe and they were unresponsive and I was told to contact Maserati N America and/or the local dealer. I have exhausted all approaches to both with nobody willing to take any responsibility. While The Collection in Miami acknowleged that they have other customers with the problem, they were unwilling to do anything, as my car was beyond waranty. This problem seems to develop after about three years, may be heat connected or possibly a reaction to chemicals from car wash...or more likely a design defect in the plastics. I also contacted Shelton Ferrari and they knew about the problem and had a relationship with an outside vendor that would rehab these parts but after contacting this guy, I found he could not replace the printing on all the nav buttons and other swtiches that have identifying marks.I contacted Karen Hayes at Maserati N America (201-816-2600) several times and she and her cohorts were unwilling to provide any reasonable assistance toward resolving this problem with melting, oozing plastics. I finally took it to a local car restorer who has a relationship with a mechanic at The Collection and he was able to do the restoration and paid for the reprinted labeling, which was very expensive but necessary for a proper outcome. Total cost was over $4500 for the full restoration with no guarantee that it won't happen again. The question I have is: How could Ferrari/Maserati...FIAT knowingly allow for these same defective plastics to be used on their exotic cars from at least 2000 thru at least 2007, which is the latest model year I have heard has problems through the Collection mechanic....so far??? Isn't that negligence when you know you have a design defect that effects the reasonable use of a product and you continue to perpetuate it over eight successive years of manufacturing. Wouldn't most other automobile companies recall their cars and correct the problem and assure that engineering of new model years eliminated the problem? If Ferrari/Maserati...FIAT had not ignored me and many other owners nor repeated this defect over at least eight years but rather shown some compassion for owners that have paid well in excess of $100k for one of their cars, I might be more understanding......but they chose to ignore the problem and not take responsibilty and must be held accountable. Please drop me an email if your are interested in finding out more about feedback, solutions and restorers of these plastic problems and I will happily include you in the stream of information on this issue as it develops. In the mean time, you may want to start wearing rubber gloves when you drive your prized Maserati...or sell it quickly and buy from a manufacturer that properly designs, tests and supports their vehicles and customers!
#13 of 14 Melting Ferrari and Maserati
Sep 15, 2011 (10:24 am)
I just found this site and haven't seen any posts since '09. Has anything new developed? I have '03 360 & Spyder and both are melting. Have had no luck with either company or dealer.
#14 of 14 Re: Interior of 2002 Maserati Spyder...Help! [maskat]
Dec 10, 2011 (5:28 am)
same problem here with my 2005 Qport Maserati....whole rubber lining in the interior of car has dissolved into a gooy tar??? called Maserati...they said "we need $4500.00 to repair this problem"....need to join in aclass action suit...also they have a failed transmission problem with this dual transmission...slipping clutch in all these cars...another class action