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Saturn Aura New Owner Reports

234 messages, Last post on Oct 04, 2009 at 8:15 AM
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Replying to: georgiaxr (Mar 30, 2008 6:34 pm) Still had vibration, left pull and a steering issue. Second visit with only 507 miles on it. All four tires and one rim replaced because of radial runout. Intermediate steering shaft was replaced as it was contacting with the steering gear, Third trip to an alternate Saturn dealer claimed the alignment was in negative range and readjusted to positive after I still complained of left pull. Tires rebalanced because of continued vibration. Although the left pull has been corrected, the vibration in the seats and steering wheel continue. The car does not handle cornering or curves very well either. The service manager think I'm nuts and is giving me a hard time with a loaner to bring it in again. Car design is very nice but mechanically it is a nightmare and the service is even worse. I have driven GM's all my life, but doubt I will after this lease. Is it possible the tire replacements have gone bad again or could there be a powertrain problem?
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Replying to: georgiaxe (Apr 03, 2008 7:11 pm) |
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Replying to: georgiaxe (Apr 03, 2008 7:11 pm)
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To answer your question, yes I do have gapping of the rocker panels on both sides of my XR that was built in 11/06. I'll have to address this with the selling dealer. Two thoughts: it appears the sheet metal was cut a bit short (1/8-1/4") and they appear not to have been sealed. Therefore, I'm eventually concerned about rust. Car now has about 1,400 miles. Mileage is still improving and the engine is breaking in wonderfully! Love the car, just need to address the topic above and a slight but steady light vibration (probably the tires). I'll advise when fixed.
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Replying to: tracyv (Apr 12, 2008 9:10 am) |
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Replying to: georgiaxr (Apr 12, 2008 4:04 pm) be a design defect and as such they are not covered by the warranty. I went thru Arbitration with the BBB and Saturn and won my case. The Arbitrator ordered Saturn to repair the panels. Saturn Corp. countered with an "Impossible to Repair " document to the Arbitrator and I was told that if I repaired the rocker panels myself, it would be considered a "modification" of the vehicle and would invalidate my warranty. So, get used to the gaps.
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Replying to: dinof (Apr 18, 2008 3:37 pm) |
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I took my XR to the Saturn dealer as it shifts very hard with a 'clunk' and slight slippage when you are under torque in 6th gear going up a hill, under light acceleration... they told me it passed all the diagnostics, did not show any codes... they road tested it, then compared it to another XR... seems they encountered the same phenom.. and tech thought is was abnormal, until they found that the other new ones on the lot did the same thing.. now it is merely 'characteristic' of an Aura XR and they did nothing more. I am not at all unhappy with the car... fun to drive, reasonable fuel economy for the HP.. BUT... I will never buy anything from Saturn again. I have always purchased GM vehicles, and have had similar maladies with other vehicles,, but GM always made things right..... but Saturn 'is a different kind of car company'... if the car has a design defect... the consumer just lives with it.... as they will not take responsibility. I will trade when the '09's come out.. but won't be a Saturn!
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Replying to: texvette (Apr 19, 2008 9:08 am) kind of car company" . They have not only lost my future business, but also that of my children and grandchildren. 3 generations of future customers who will despise the words "SATURN Automobiles" . I'll make sure to teach them well. |
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"RETHINK SATURN " A very appropriate slogan; however what it really means is " THINK BEFORE YOU BUY A SATURN " |
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