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Sedans Saturn Aura Saturn Aura New Owner Reports
234 messages, Last post on Oct 04, 2009 at 8:15 AM
You are in the Saturn Aura Forum. Your Hosts are pat & karens
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Replying to: dinof (Feb 14, 2008 12:28 pm) Saturn Marketing Support has no prior knowledge of this issue with Saturn AURA rocker panels. We recommend that you speak with the service department at your preferred Saturn retailer for their feedback. If there is an issue that arises with the rocker panels separating, this will be covered by the bumper to bumper warranty if it is determined that it is a factory malfunction. If there is a factory recall or special policy issued for this, and repairs have already been made, reimbursement will be addressed at that time. We hope this addresses your hesitation to purchase a Saturn AURA
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Replying to: hackd (Feb 19, 2008 9:01 am) I was in Arbitration with Saturn Headquarters at Spring Hill, Tn. I won the Arbitration and Saturn was ordered to repair my Vehicle. Saturn then filed an " Impossible to Repair " document with the Arbitrator.............claiming the repair required a modification of the vehicle and modifications are NOT covered by the Saturn New Vehicle Warranty. You may contact me at dinof  carspace.com and I will send you a copy of the document stating it requires a modification and that they are not covered by the warranty.
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Replying to: dinof (Feb 19, 2008 10:07 am) It has to be a MANUFACTURING DEFECT if a few cars have a problem with the seams. welds, or tolerances, and other cars don't. Mine are tight. Photos on my home page http://www.carspace.com/phaetondriver/Albums/Aura%20Rocker%20Panels/
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Replying to: dinof (Feb 19, 2008 10:07 am) optonline.com. I want Saturn to know they lose customers with this type of BS.
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I ended up getting a base model 4-cyl. Aura this weekend. Unfortunately, I didn't have much opportunity to test drive as many cars as I would have liked because my old car was dying a hasty death. the Saturn dealer was willing to come to terms I could live with and the car is generally appealing to me. Hope I've got a winner. Went with the pewtered bronze (has tan cloth interior), although if a red one had been available, that would have been my first choice. I'm not as "in love" with the Aura as I have been with my previous new-car purchases, but this is the first time I was forced into replacing a car and not picking one out just for the love of it. But, my love did me wrong with my last choice, so maybe that's just as well. |
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Replying to: phaetondriver (Feb 19, 2008 11:03 am) a BIG difference. Is your Aura a 2007 or 2008 ? When was it purchased and how many miles are on it ? Mine was purchased in May, 2007 and now has 6100 miles on it. The gaps started to appear at aprox. 2800 miles (Aug.,2007).
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Replying to: dinof (Feb 19, 2008 2:16 pm) it purchased and how many miles are on it ? Mine was purchased in May, 2007 and now has 6100 miles on it. The gaps started to appear at aprox. 2800 miles (Aug.,2007). Mine is a 2007 XR.. Original sale was Sept 06. I have over 17,000 miles I see where the sheetmetal by the tire pressure tag on yours goes way in and mine is straight. Something definitely different between the body on yours compared to my early manufactured one. They must have made a change at the body sheetmetal plant that the plastics producer wasn't told about.
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Replying to: phaetondriver (Feb 19, 2008 5:52 pm) edges", where mine are just straight and flat. I can't really tell exactly from the pics, but your panels are what mine should be like. My separations actually appear to be tears instead of separations except at the B pillar, which like you say, is indented for some reason on both sides. Thanks for the info !
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Replying to: dinof (Feb 20, 2008 4:44 am) I bet if you took your rocker panel and put them on my car they would fit exactly the same. From what I can see, the problem is how they put the pieces of sheet metal together. Something has obviously changed form the early production to when your car was built. A good body shop could fix that, but it would be very expensive. I would probably do one of two things, Sue GM/Saturn for the cost of repair estimate, say $20,000, or fix it myself with some body filler or something and forget it. Since Saturn filed an unrepairable thing with the courts, You may not have any recourse other than negotiating a full cost trade-in if you could get it.
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Replying to: phaetondriver (Feb 20, 2008 8:54 am) was told it would invalidate my warranty.........because the design was modified. A local body shop prepared an estimate for Saturn and the total cost to repair/modify the panels was $325. However, like I said previously, it will invalidate the warranty. Can you believe Saturn would go through this much trouble over a $325. repair ? Meanwhile they continue to tell prospective customers that they know NOTHING about separating rocker panels. No wonder GM is going to hell !! |
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