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Saturn Aura New Owner Reports

237 messages,  Last post on Jan 20, 2010 at 4:27 PM

You are in the Saturn Aura Forum. Your Hosts are pat & karens

What is this discussion about? Saturn Aura, Sedan


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#105 of 237
Re: Saturn Owner Center [captkaos] by phaetondriver
Dec 15, 2007 (1:09 pm)
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Replying to: captkaos (Dec 15, 2007 10:03 am)

I sent my vin by email to a CSR at Saturn Service and it was input in a week. I went through what you are talking about, but after 2 months I was able to get an email address (don't ask me, it was 8 months ago) from their web site. I think it was from one of the CSR Chat windows that pop up while you are browsing their site. Ask them for the email address you need.
#106 of 237
Re: Saturn Owner Center [phaetondriver] by captkaos
Dec 15, 2007 (3:46 pm)
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Replying to: phaetondriver (Dec 15, 2007 1:09 pm)

Thanks, I'll give that a shot. I'm surprised one of those chat windows was helpful...usually, they ask me what my concern is, I waste my time typing it, then they tell me to call the 800 number ..which begs the question: what's the point of having chat help??
 
I hope I can register the Aura...I took it in yesterday for steering wheel thump and power window problems. The thump was an intermediate shaft adjustment...no charge. The power window issue which I've had virtually since day one, turns out there's a bulletin for it, they gave me a copy of the bulletin which I may have found myself if the car was registered online. I also had them look at the rocker panel issues discussed in this forum which are for the most part OK...in case it becomes an issue later on, I have it documented that it's been checked...will do this at every service and stay on top of it. My dealership hasn't seen this issue yet.
 
It seems to me that if you don't bring your car back to the dealer you bought it, you get sub-standard service and information. I was jerked around until I went back to my original dealer, and when I was there, other customers who didn't buy their cars there left unhappy, whereas I was given royal treatment. Most of their phone reps, at least to me, are a waste of oxygen.
#107 of 237
How accurate is the DIC MPG calculator? by steelerman
Dec 19, 2007 (6:45 am)
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I am sure GM has tested the system, but has anyone done their own independant testing on this? And before the abacus crowd jumps in, I am fully aware that the most accurate way is to calcualte it the old fashion way. But, then again aren't you relying on the gas pump meter to accurately measure the amount put into your tank? Some pumps are many years old. Is old technology better than new?
 
Sorry so many questions........
#108 of 237
Re: Pictures of 2007 Saturn Aura Defects [dinof] by steelerman
Dec 31, 2007 (12:31 pm)
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Replying to: dinof (Nov 27, 2007 10:25 am)

I took my '07 XR in because of the gaps in the rocker panel. The technician there said that the gaps were normal and in fact showed me an '08 XR on the showroom floor with the same gaps.
#109 of 237
Re: Pictures of 2007 Saturn Aura Defects [steelerman] by dinof
Dec 31, 2007 (2:21 pm)
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Replying to: steelerman (Dec 31, 2007 12:31 pm)

Yes, the gaps are manufacturing defects on ALL Aura models.
  Keep trying to get them fixed !!!
#110 of 237
Re: Aura XE....Problems [captkaos] by mrzer
Jan 16, 2008 (4:29 pm)
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Replying to: captkaos (Dec 11, 2007 3:23 pm)

We had the same problem and an intermediate shaft R&R fixed the problem.
#111 of 237
Re: How accurate is the DIC MPG calculator? [steelerman] by steelerman
Jan 28, 2008 (6:55 am)
Reply

Replying to: steelerman (Dec 19, 2007 6:45 am)

I am sure GM has tested the system, but has anyone done their own independant testing on this? And before the abacus crowd jumps in, I am fully aware that the most accurate way is to calcualte it the old fashion way. But, then again aren't you relying on the gas pump meter to accurately measure the amount put into your tank? Some pumps are many years old. Is old technology better than new?
 
A followup to my original post: Computer told me I got 26.9 mpg and when I figured it myself using the gas receipt and a calculator, I got 26.4 mpg. So, pretty accurate.
 
What do you all think?
#112 of 237
Re: How accurate is the DIC MPG calculator? [steelerman] by dinof
Jan 29, 2008 (11:44 am)
Reply

Replying to: steelerman (Jan 28, 2008 6:55 am)

Mileage on my 2007 XR seems to match the DIC data fairly
 well. The best MPG I have gotten to date has been 17.6 city
 and 26.9 on a 3 hour Interstate trip from Asheville, NC to
 Columbia, SC. Average speed was 70-80 miles per hour.
 I received the low fuel signal with about 40 miles left on the DIC
 calculator.
#113 of 237
Aura Handling Problem by gdubya2
Feb 03, 2008 (1:45 pm)
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Our 2008 Aura XR with 1190 miles developed a strong pull to the right. It was strong enough that on a divided highway it would pull the car up over the crown from the left hand lane. I was quite certain it was an alignment problem and took it to the selling dealer for a check. The first thing they did was check the alignment which, surprisingly, was found to be dead on. They next checked the tires by swapping front tires right to left which moved the pull from right to left. They next replaced the tire that was originally on the right front with a new tire. This didn't cure the problem so they put the original tire back on and replaced the tire that was originally on the left front with the new tire. This eliminated the pull completely! A lot of work, but necessary to eliminate the defective tire. The car came equipped with Hankook tires. If you have a similar problem and the dealer says everything checks out fine, make sure they have checked all four tires. I was very much surprised to discover that a defective tire can cause such a problem without any other symptom such as a vibration or wobble. Very impressed with the service, treatment and consideration I received at the selling dealer - Saturn of Grand Ledge, MI.
#114 of 237
Re: Aura Handling Problem [gdubya2] by steelerman
Feb 04, 2008 (6:49 am)
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Replying to: gdubya2 (Feb 03, 2008 1:45 pm)

I am glad to hear that the dealer worked the issue until they were able to fix it.
 
One question (actually two): Didn't you notice the car pulling when you test drove it? Or did it start later?

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