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Saturn Aura New Owner Reports

214 messages,  Last post on Aug 28, 2008 at 10:41 PM

You are in the Saturn Aura Forum. Your Hosts are pat & karens

What is this discussion about? Saturn Aura, Sedan


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#102 of 214
Aura XE....Problems by captkaos
Dec 11, 2007 (3:23 pm)
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I have a 2007 XE, my wife noticed yesterday a thumping noise while moving the steering wheel back & forth. Also we have had intermittent problems with the power windows in wet weather. I tried to have the windows fixed but every time I bring the car in (3X now) the problem didn't present itself and the tech did nothing. I googled these issues and now you've all brought my attention to this issue. I checekd it out and, while there is no noticeable gap as yet, I can see where this will be a problem down the road. It's a very flimsy piece and I notice it coming loose and shifting near the front wheel already. I agree with the earlier poster...a nice bead of like-colored silicone should solve the issue, but it should never have been an issue to begin with! For the record, I called Saturn CAC today and the rep told me there have been 'scattered' reports of this issue in facilities nationwide. She said I should have it looked at ASAP and it 'MIGHT' be a warranty issue. I was just offered 15K on a trade for the car (trading up for an Outlook)...think I'll be trading it after all...anyone else note steering wheel or window issues?
#103 of 214
Re: '07 Aura problems [mrzer] by tracyv
Dec 12, 2007 (6:06 pm)
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Replying to: mrzer (Nov 18, 2007 6:40 am)

I have ths same clunking noise. The dealer says it is the steering rack and is going to replace it. There will be enough instances soon!!!
#104 of 214
Re: Saturn Owner Center [bdubsee] by captkaos
Dec 15, 2007 (10:03 am)
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Replying to: bdubsee (Mar 20, 2007 12:05 am)

It took over a year for my Vue (bought April '06) to be recognized by this system (and 9 months to see this and reply to it) I tried every 4 weeks like the instructions said & even called customer care a few times..no help. I gave up on it but just last week for the heck of it I tried and the VIN was finally recognized. Bought an Aura in march and that VIN is still not in the system.
#105 of 214
Re: Saturn Owner Center [captkaos] by phaetondriver
Dec 15, 2007 (1:09 pm)
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Replying to: captkaos (Dec 15, 2007 10:03 am)

I sent my vin by email to a CSR at Saturn Service and it was input in a week. I went through what you are talking about, but after 2 months I was able to get an email address (don't ask me, it was 8 months ago) from their web site. I think it was from one of the CSR Chat windows that pop up while you are browsing their site. Ask them for the email address you need.
#106 of 214
Re: Saturn Owner Center [phaetondriver] by captkaos
Dec 15, 2007 (3:46 pm)
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Replying to: phaetondriver (Dec 15, 2007 1:09 pm)

Thanks, I'll give that a shot. I'm surprised one of those chat windows was helpful...usually, they ask me what my concern is, I waste my time typing it, then they tell me to call the 800 number ..which begs the question: what's the point of having chat help??
 
I hope I can register the Aura...I took it in yesterday for steering wheel thump and power window problems. The thump was an intermediate shaft adjustment...no charge. The power window issue which I've had virtually since day one, turns out there's a bulletin for it, they gave me a copy of the bulletin which I may have found myself if the car was registered online. I also had them look at the rocker panel issues discussed in this forum which are for the most part OK...in case it becomes an issue later on, I have it documented that it's been checked...will do this at every service and stay on top of it. My dealership hasn't seen this issue yet.
 
It seems to me that if you don't bring your car back to the dealer you bought it, you get sub-standard service and information. I was jerked around until I went back to my original dealer, and when I was there, other customers who didn't buy their cars there left unhappy, whereas I was given royal treatment. Most of their phone reps, at least to me, are a waste of oxygen.
#107 of 214
How accurate is the DIC MPG calculator? by steelerman
Dec 19, 2007 (6:45 am)
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I am sure GM has tested the system, but has anyone done their own independant testing on this? And before the abacus crowd jumps in, I am fully aware that the most accurate way is to calcualte it the old fashion way. But, then again aren't you relying on the gas pump meter to accurately measure the amount put into your tank? Some pumps are many years old. Is old technology better than new?
 
Sorry so many questions........
#108 of 214
Re: Pictures of 2007 Saturn Aura Defects [dinof] by steelerman
Dec 31, 2007 (12:31 pm)
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Replying to: dinof (Nov 27, 2007 10:25 am)

I took my '07 XR in because of the gaps in the rocker panel. The technician there said that the gaps were normal and in fact showed me an '08 XR on the showroom floor with the same gaps.
#109 of 214
Re: Pictures of 2007 Saturn Aura Defects [steelerman] by dinof
Dec 31, 2007 (2:21 pm)
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Replying to: steelerman (Dec 31, 2007 12:31 pm)

Yes, the gaps are manufacturing defects on ALL Aura models.
  Keep trying to get them fixed !!!
#110 of 214
Re: Aura XE....Problems [captkaos] by mrzer
Jan 16, 2008 (4:29 pm)
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Replying to: captkaos (Dec 11, 2007 3:23 pm)

We had the same problem and an intermediate shaft R&R fixed the problem.
#111 of 214
Re: How accurate is the DIC MPG calculator? [steelerman] by steelerman
Jan 28, 2008 (6:55 am)
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Replying to: steelerman (Dec 19, 2007 6:45 am)

I am sure GM has tested the system, but has anyone done their own independant testing on this? And before the abacus crowd jumps in, I am fully aware that the most accurate way is to calcualte it the old fashion way. But, then again aren't you relying on the gas pump meter to accurately measure the amount put into your tank? Some pumps are many years old. Is old technology better than new?
 
A followup to my original post: Computer told me I got 26.9 mpg and when I figured it myself using the gas receipt and a calculator, I got 26.4 mpg. So, pretty accurate.
 
What do you all think?

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